UCAN Chicago Reviews | Glassdoor

UCAN Chicago Reviews

Updated February 25, 2018
21 reviews

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3.1
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Thomas C. Vanden Berk
11 Ratings

21 Employee Reviews

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  1. Helpful (2)

    "Important Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at UCAN Chicago full-time

    Pros

    I worked for UCAN for about 5 years. Like any job it has its ups and downs, but the work is very important. I felt like I was making a positive impact in society working for this organization. The staff are hard working people who make a difference in children's lives.

    Cons

    probably the pay, but not so bad when you consider other agencies.


  2. "Residential Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Counselor in Chicago, IL
    Current Employee - Residential Counselor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UCAN Chicago full-time (More than a year)

    Pros

    Three days off, and paid sick and vacation time.

    Cons

    No room for growth, some employees get away with bullying others due to their seniority. Low pay, terrible benefits, and in order to move up you have to "brown nose" to make it and even then you are overlooked. There are no raises, but administration only gives raises to certain people that they like or feel is an asset to the company. The employees are extremely immature and will get verbally and physically agressive with other staff members.

    Advice to Management

    Stop allowing certain employees to have so much power over others!

  3. "UCAN as an organization is ok but the SOUTH ACADEMY SUCKS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Supervisor in Chicago, IL
    Former Employee - Clinical Supervisor in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at UCAN Chicago full-time (Less than a year)

    Pros

    -401k
    - paid holiday and summer vacations at the Academy
    - great staff to work with as well as students

    Cons

    Most Of the Administrative team at the South Academy are clueless as to how to best serve the needs of the students and are VERY unsupportive. Especially the CLINICAL DIRECTOR!!!

    Advice to Management

    Listen to understand your staff!


  4. "case-manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UCAN Chicago full-time

    Pros

    supportive supervisors at least in the department I worked in. However i other other wise from other departments.

    Cons

    no work life balance

    Advice to Management

    NA


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Chicago, IL
    Former Employee - Therapist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UCAN Chicago full-time (More than a year)

    Pros

    Great team, supervision, connections, and opportunities to help

    Cons

    Low pay, long hours (typical in social services)


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UCAN Chicago full-time (More than 10 years)

    Pros

    It is a large company but people still know each other
    Great manager's training program
    Small company feel

    Cons

    Upper management loses touch on how management runs its programs and they get away with some things they should not.


  7. Helpful (1)

    "Better than most, though the whole bar is not high"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UCAN Chicago full-time (Less than a year)

    Pros

    Diversity. Ability to build relationships with staff and more importantly leaders across organization, which is important if your specific program lead is not strong and you are looking for mentorship. Most leaders support a good balance between your personal interests and the needs of the organization. Agency is fiscally solid and growing, plus has a 100+ year history.

    Cons

    Most leaders are long-term employees (15 or 20+ years of service), so it often seems that everyone does things their own way. Difficult to implement system-wide change. Treatment of and expectations for employees are inconsistent across departments, leading some staff to feel resentment. Much turnover (some depts. more susceptible than others). Low communication across depts. means lots of systems are either duplicative or non-existent.

    Advice to Management

    Work culture needs to be addressed - CEO must develop a strong vision, and wrangle certain VPs in. Leaders should be role models for the agency, but are often let "off the hook" regardless of bad behavior. Get a handle on reasonable duties for a 40-hour work week. Additionally, make expectations for staff clear, especially what they need to improve on, and then provide them with PD; allow them the opportunity to grow (whether that is up or out).

  8. "Stuff"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's Ok. Lot's of drama, but you find that anywhere

    Cons

    Once again, the drama, especially in certain programs


  9. Helpful (2)

    "Great social service agency with room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Development Specialist in Chicago, IL
    Current Employee - Family Development Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UCAN Chicago full-time (Less than a year)

    Pros

    UCAN offers a very diverse work setting that is extremely valuable both for employees and the youth it serves. UCAN works to train all employees in up-to-date basic clinical theory, ensuring that the youth served receive a basic level of clinical engagement, no matter who they encounter. The administration does its best to be transparent, available, and open to change.

    Cons

    None of the three administrators in my department are clinicians, which seems to have influenced some inappropriate programming. My department has experienced a great deal of turnover as do many other departments. Like most work environments, implementation of change is very slow. Pay is very low and "going the extra mile (for free)" seems to be encouraged.

    Advice to Management

    Ensure that, when a department serves youth in a clinical capacity, that at least one of the administrators has a strong clinical background.


  10. "It's Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at UCAN Chicago full-time (Less than a year)

    Pros

    Meet individuals from various backgrounds; decent pay for Social Services

    Cons

    High medical insurance costs, lack of morale, high turnover in some departments

    Advice to Management

    Listen to your employees and take their concerns seriously. Pay attention to departments with very high turnover (that should be a red flag)


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