UCAN Chicago Reviews | Glassdoor

UCAN Chicago Reviews

Updated August 1, 2017
16 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Thomas C. Vanden Berk
9 Ratings

16 Employee Reviews

Sort: PopularRatingDate

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UCAN Chicago full-time (More than 10 years)

    Pros

    It is a large company but people still know each other
    Great manager's training program
    Small company feel

    Cons

    Upper management loses touch on how management runs its programs and they get away with some things they should not.


  2. "Better than most, though the whole bar is not high"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UCAN Chicago full-time (Less than a year)

    Pros

    Diversity. Ability to build relationships with staff and more importantly leaders across organization, which is important if your specific program lead is not strong and you are looking for mentorship. Most leaders support a good balance between your personal interests and the needs of the organization. Agency is fiscally solid and growing, plus has a 100+ year history.

    Cons

    Most leaders are long-term employees (15 or 20+ years of service), so it often seems that everyone does things their own way. Difficult to implement system-wide change. Treatment of and expectations for employees are inconsistent across departments, leading some staff to feel resentment. Much turnover (some depts. more susceptible than others). Low communication across depts. means lots of systems are either duplicative or non-existent.

    Advice to Management

    Work culture needs to be addressed - CEO must develop a strong vision, and wrangle certain VPs in. Leaders should be role models for the agency, but are often let "off the hook" regardless of bad behavior. Get a handle on reasonable duties for a 40-hour work week. Additionally, make expectations for staff clear, especially what they need to improve on, and then provide them with PD; allow them the opportunity to grow (whether that is up or out).

  3. "Stuff"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's Ok. Lot's of drama, but you find that anywhere

    Cons

    Once again, the drama, especially in certain programs


  4. Helpful (1)

    "Great social service agency with room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Development Specialist in Chicago, IL
    Current Employee - Family Development Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UCAN Chicago full-time (Less than a year)

    Pros

    UCAN offers a very diverse work setting that is extremely valuable both for employees and the youth it serves. UCAN works to train all employees in up-to-date basic clinical theory, ensuring that the youth served receive a basic level of clinical engagement, no matter who they encounter. The administration does its best to be transparent, available, and open to change.

    Cons

    None of the three administrators in my department are clinicians, which seems to have influenced some inappropriate programming. My department has experienced a great deal of turnover as do many other departments. Like most work environments, implementation of change is very slow. Pay is very low and "going the extra mile (for free)" seems to be encouraged.

    Advice to Management

    Ensure that, when a department serves youth in a clinical capacity, that at least one of the administrators has a strong clinical background.


  5. "It's Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at UCAN Chicago full-time (Less than a year)

    Pros

    Meet individuals from various backgrounds; decent pay for Social Services

    Cons

    High medical insurance costs, lack of morale, high turnover in some departments

    Advice to Management

    Listen to your employees and take their concerns seriously. Pay attention to departments with very high turnover (that should be a red flag)


  6. "No Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    location is good, parking good.

    Cons

    no support for staff, dangerous work environment, mandatory doubles on weekends


  7. "Quality Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Improvement in Chicago, IL
    Current Employee - Quality Improvement in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UCAN Chicago full-time

    Pros

    Values Diversity & Inclusion
    Fiscally Smart & Savvy
    New 47 million dollar facility
    Multi-sited
    Room to Move Around

    Cons

    Salary
    Leadership can be fickle
    Human Resources has no power over senior leaders

    Advice to Management

    Stop creating more room at the top and increase the salaries of direct reports. Senior leaders already make 6 figures. The executives need to monitor how their VP's are treating employs. Turnover is a direct result of how employees are being treated by their supervisors.

  8. "Wonderful experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UCAN Chicago full-time

    Pros

    Truly dedicated staff, strong treatment team model, people willing to help each other out however they can, watching youth grow and change and being part of that, new building is amazing, feel appreciated from VP on down, everyone pitches in no matter what job title is

    Cons

    lots of paperwork and Medicaid takes time away from the youth, pay is low for intensity of work but that is common in social work agencies


  9. "residential treatment specialist 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Treatment Specialist III in Chicago, IL
    Current Employee - Residential Treatment Specialist III in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at UCAN Chicago full-time (More than 10 years)

    Pros

    friendly work environment, positive staff relations.

    Cons

    No staff and administrative morale

    Advice to Management

    compensate your veteran employee's


  10. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities to learn more through trainings, flexible and ability to move around within the company

    Cons

    The salary is poor...not sure what other agencies receive in social services


Showing 16 of 17 reviews
Reset Filters