UDEMY Reviews | Glassdoor

UDEMY Reviews

Updated April 16, 2018
93 reviews

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4.5
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UDEMY CEO Kevin H. Johnson
Kevin H. Johnson
15 Ratings

93 Employee Reviews

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Pros
  • Very supportive of work/life balance and flexible hours (in 9 reviews)

  • Great company alignment in '17 and a Product organization that is now much stronger (in 7 reviews)

Cons
  • s a ton of change and Udemy is experiencing some growing pains (in 4 reviews)

  • Vision and strategic alignment across teams aren't there (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Organized Interview Process and Thoughtful Onboarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in San Francisco, CA
    Current Employee - Customer Success Manager in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at UDEMY full-time (Less than a year)

    Pros

    The recruiting team at Udemy is in a class of their own. From my initial call to coming onsite, they were prepared, on-time and showed immense interest and sincerity in helping me explore if Udemy would be a good fit for ME. They put my experience first. From prompt email follow ups, to an outlined agenda upon arrival, and even an office tour, my initial meeting was an excellent experience. They called me back in for a presentation portion and everyone was engaged and gave great feedback. After interviewing with a handful of start ups, Udemy by far showed the most care and attention to detail when it comes to recruiting. Since joining I've realized that the leadership team is available and hungry for feedback on how to make things even better. Did I mention everyone is insanely nice?!

    Cons

    It is still a start up so not all the wrinkles are smoothed out in terms of the new hire training and internal processes but that's half the fun right?!

    Advice to Management

    You inspire us to live and breath the "Let's Go" mission. Please continue to be honest, share your feedback, and celebrate our big wins with us!


  2. Helpful (2)

    "Incredible Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Video Generalist in San Francisco, CA
    Current Employee - Senior Video Generalist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    - Fast growing company
    - Operating at scale
    - Incredible mission: empowering learners around the world to low cost education, and creating revenue streams for teachers
    - Individuals can have an outsized impact of the success of the company
    - Company has a coherent 3 year plan

    Cons

    Organizational growing pains. We're not an early stage startup anymore, but we're not a mega-company either. Its hard to keep our org structure matching business priorities; individuals need to work hard to figure who stakeholders are and to create alignment and results.

    Advice to Management

    Be courageous! Continue to experiment and make mistakes. Keep striving for greatness in the product to match the exceptionalness of marketing.

  3. Helpful (1)

    "Product has potential but company lacks ability to execute and innovate at speed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at UDEMY full-time (More than a year)

    Pros

    - The people are generally nice and helpful.
    - The product has a great value proposition & is growing rapidly in international markets. Udemy for Business in particular has huge growth potential.
    - The company is headed for an exit in the next few years, and it's well funded. That means you get some of the excitement of being a "start-up" with very little of the risk.
    - Good work-life balance.
    - Unlimited vacation days (depends on the team if you can take them).

    Cons

    - Salaries are not competitive.
    - Because the culture is so "nice", people don't critique openly but instead torpedo projects silently.
    - Little appetite for risk - there is a preference to stick to tried and tested methods instead of trying new things.
    - The company is very political. There is a network of old-timers who have to be brought on board for new projects to take hold, no matter the merit of the idea.
    - Some members of (senior) management are in their position because of tenure, not because of skill; classic example of Peter Principle. This makes it difficult to hire for, and retain people in, positions that report directly to senior management since hires at times are more skilled than their managers.
    - Team culture varies greatly between teams; Udemy for Business (B2B) seems to have a better culture than Udemy (B2C).
    - Udemy's mission "Improve lives through learning" is not what the company ultimately focuses on. It is a market place model that measures success by number of courses on the platform and revenue, not by number of hours learnt or courses completed.
    - In general, processes are slow and driven less by outcome and more by consensus.

    Advice to Management

    Look hard at who's holding which position, and why - particularly in senior management. Work towards a stronger culture of innovation and risk taking.


  4. "Lots of change and growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at UDEMY full-time

    Pros

    At it’s core, Udemy is a great company with great people.

    Cons

    There’s a ton of change and Udemy is experiencing some growing pains. There have been a lot of questionable firings and the general feel of the HR team is somewhat questionable.


  5. Helpful (1)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time

    Pros

    - Lots of improvements being made across the product
    - Increased investment in research, design and user experience
    - Great co-workers and culture
    - Fast growth, huge market, lots of opportunities
    - New CEO and senior team have set a clear vision
    - Crazy growth from B2B side of the business

    Cons

    - Product has lot of legacy issues to fix and improve
    - Company is split across time zones leading to occasional early calls

    Advice to Management

    Keep up the good work. We seem increasingly aligned and a clear vision has been set out. Keep the culture as we grow.


  6. "Best first job out of college ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    No opinion of CEO

    I have been working at UDEMY full-time (Less than a year)

    Pros

    - amazing people throughout the company;
    - supportive management;
    - just an awesome place to work at.

    Cons

    - a typical workday Udemy for Business tends to start rather early


  7. Helpful (1)

    "Udemy is the best!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    -Amazing team
    -Great management
    -Supportive co-workers and work enviornment
    -Free Lunch
    -Fun team bonding opportunities
    -Transparent leadership
    -Opportunities for growth and advancement
    -Startup culture but big company perks/stability
    -Schedule autonomy
    -Unlimited PTO!

    Cons

    Not necessarily bad but not for everyone is sometimes the early start culture of the sales team (most people are in by 7-8am in sales)

  8. "Course Creator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UDEMY part-time

    Pros

    Flexibility in work as long as course meets design criteria

    Cons

    Course review can be nitpicky


  9. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    Team and friendship are great

    Cons

    Low salary and no bonus


  10. "Udemy & EdTech = Inspiring Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    A progressive and open culture with an amazing mission. Democratizing Education! I love how our company is always on the side of social good with every step we make. Very transparent, collaborative, and fast-paced. Work-life balance!

    Cons

    401k match program is ok, but has room for improvement.

    Advice to Management

    So far so good, but let's do everything we can to retain this amazing culture we have right now. I'd hate to see us turn from a once fast-paced startup into a slow corporate environment like Google, Facebook, Amazon, Microsoft, etc.


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