UDEMY Reviews | Glassdoor

UDEMY Reviews

Updated August 17, 2017
77 reviews

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4.4
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UDEMY CEO Kevin H. Johnson
Kevin H. Johnson
4 Ratings

77 Employee Reviews

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Pros
  • Fine work-life balance and lots of good stuff happening (in 5 reviews)

  • Great company alignment in '17 and a Product organization that is now much stronger (in 8 reviews)

Cons
  • Lots of frustrated employees, resulting in a very negative work environment (in 5 reviews)

  • Vision and strategic alignment across teams aren't there (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great people and an amazing mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    Udemy's mission to change lives through learning makes working here truly meaningful, and the company is still small enough that each employee and role really does make an impact. Udemy has tons of opportunities for growth and is supportive of continuous learning for its employees. On top of unlimited access to the entire course catalog, employees are given $1500/year to pursue professional development opportunities outside of the office. The benefits and work-life balance are great, but the biggest pro of working here is definitely the people that you get to work with. I have never met such a smart and engaged team.

    Cons

    As the company grows, the need for more internal processes is increasing.

    Advice to Management

    Keep being transparent with the company vision and goals.


  2. Helpful (1)

    "Great people and great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Specialist in San Francisco, CA
    Current Employee - IT Support Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than 3 years)

    Pros

    I've been at Udemy for almost 3 years and it's grown a lot. They've done a great job maintaining the culture and fostering growth in your career.

    Cons

    As with many startups that grow quickly they struggle with processes and implementing leveling.

  3. Helpful (1)

    "Udemy rocks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    Great leadership. Fantastic culture and people across the org; no egos. Innovative business model and strong product. Employees feel connected to the work their doing.

    Cons

    none really. if you're unhappy working at Udemy than you're probably an unhappy person (and that's ok)

    Advice to Management

    keep up the great work!


  4. Helpful (1)

    "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Super smart, nice people working towards a great mission. Great company alignment in '17 and a Product organization that is now much stronger.

    Cons

    Udemy has very nice work-life balance. However, at times, it is frustrating that a core set of folks seem to carry most of the burden.

    Advice to Management

    Overall, Udemy is an AMAZING place to work. Keep it up!


  5. Helpful (2)

    "Amazing People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people who work at Udemy are passionate, supportive, and lots of fun.

    Cons

    The long term vision is sometimes blurry

    Advice to Management

    Communicate the long term strategy better


  6. Helpful (14)

    "Great place for beginners, poor place for the experienced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at UDEMY full-time (Less than a year)

    Pros

    The company is great for the inexperienced because you get a lot of exposure to different challenges and the leadership team doesn't have the experience to solve them alone, so they rely heavily on Individual Contributors. My recommendation to before joining is to look at the Sr. Manager, Director, or even VP level within that department and if you have more experience than them, don't join.

    Great lunches
    cool office space
    people are friendly

    Cons

    The company is going through a bit of an identity crisis. They want to be a premium education provider but that is not what the business is based on.

    They appeal to the masses as a low cost solution to learn something new. Although they tried to increase the cost last year without providing any new functionality or features, quickly after the change, Udemy took a beating in revenue and decided that keeping the 10 dollar course sale days was the only way to make money. In the end, nobody was at fault for the massive miscalculation.

    I really wanted more out of the company because I truly believe in providing access to education at a low cost. Unfortunately, the company does not have a clear vision for what they are trying to accomplish and the leadership team plays a lot of politics.

    Advice to Management

    Stop pointing the finger at individual contributors for your failures and start acknowledging that you don't have all the answers.

    Hire an actual CMO, CFO, and COO if you want to grow.


  7. Helpful (3)

    "Great leaders terrible people managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    Great company.
    Friendly and smart people
    Standard tech perks
    Great culture, and happy hours
    Employees care about the company mission

    Cons

    God awful people managers
    Low pay
    Lack of salary transparency

    People managers are over zealous and inexperienced eagar to prove themselves.
    Leads to micromanaging and poor execution.

    Advice to Management

    Hire someone to train new managers. Especially ICs that are now managers who were promoted and who don't know what they are doing. PLEASE

  8. Helpful (2)

    "Best company I worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDEMY full-time (More than a year)

    Pros

    Amazing team, great culture. People are smart and eager to make a difference. Fine work-life balance and lots of good stuff happening.

    Cons

    As the company grows, cross team communication and sharing of resources becomes a little blurry. Sometimes you have to chase after information you need.

    Advice to Management

    Continue doing what you do!


  9. Helpful (8)

    "HR pumps Glassdoor Reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UDEMY full-time (More than a year)

    Pros

    Co workers were pretty friendly and snacks are great. Located in SF. If you get hired in most cases you won't be fired.

    Cons

    Udemy is a very toxic environment to work in. Reviews on glassdoor are mostly fake. Management practices are somewhat unclear and very politic and the managers have no professionalism. Turn over ration is extremely high (except the employees working on visa). If you are not a manager, pay is very low.

    Advice to Management

    To CEO: Be more involved with teams and employees. Concentrate more on to company and employees not to manager happiness. Turn over ration is whispering you a lot about pain points.


  10. Helpful (3)

    "Wonderful people; lacking long-term vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UDEMY full-time

    Pros

    By and large, Udemy was a wonderful place to work. The people at all levels are incredibly smart, driven and kind. Everyone believes in the mission, and it feels great to help our users learn and improve their lives.

    Cons

    As with many mid-sized start ups, the strategic direction of the company has ping-ponged quite a bit over the past few years. Leadership has not conveyed a strong long term vision for the company and most efforts continue to focus on short term revenue generation. Also, org structure sometimes leads to unclear areas of ownership and misaligned objectives/goals.

    Advice to Management

    Executive team should continue to build relationships with the Directors/front line managers, and seek their input regarding large decisions. Also, continue focusing on maintaining the great company culture - it's one of the firm's best assets!


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