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UDR Los Angeles Reviews

Updated Mar 14, 2021

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Found 35 of over 337 reviews

3.6
62%
Recommend to a Friend
76%
Approve of CEO
UDR President & CEO Thomas W. Toomey (no image)
Thomas W. Toomey
18 Ratings
  1. 5.0
    Current Employee, more than 8 years

    Great to get your foot in the door

    Feb 23, 2021 - Resident Services Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Schedule, great team, lots of opportunity, different areas all over the country, great benefits

    Cons

    Pretty corporate, different management styles

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  2. 2.0
    Former Employee, less than 1 year

    Decent as a first time job, not for career growth.

    Jan 7, 2021 - Resident Services in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The apartment discount- it’s really the only thing that keeps the few long standing employees around.

    Cons

    If you are in this industry because you actually like people, this is not the company for you. You are essentially a punching bag for the residents. The onsite team is given little to no support to provide any service that could help residents with their concerns. There is no room for growth as most positions are moving to a “centralized” team in CO. They will sell you on “promoting from within”, in reality, staff leaves and the regional will move people around where there is a need and change their title and call it a “promotion”.

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    1 person found this review helpful
  3. 4.0
    Former Employee, more than 3 years

    Overall ok

    Mar 14, 2021 - Team Manager in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are great to work with

    Cons

    Lack of company processes & policies.

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  4. 3.0
    Former Employee, more than 1 year

    Good for entry level career

    Jan 22, 2021 - Resident Services Coordinator in Newport Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities for growth to other departments, team based culture, and good life experience.

    Cons

    Job can be largely thankless for being as stressful as it can get. Management can be absent at times, or not take to the feedback of their employees on other times.

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  5. 5.0
    Former Employee

    Great place

    Nov 12, 2020 - Resident Services in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    employees are friendly and promote culture and care about residents

    Cons

    sometimes there can be a lot of tasks to do but nothing you can't get done in a day

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  6. 1.0
    Current Employee, more than 1 year

    Not the best company

    Feb 4, 2021 - Resident Services Manager in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount on rent. No other pros

    Cons

    Management will tell you there is room for growth when there isn’t. People quit left and right. Constantly changing online systems. Always understaff. They took away commissions so you only get paid hourly.

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  7. 3.0
    Current Employee, more than 1 year

    Stay Dedicated

    Jan 6, 2021 - Specialist in Newport Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Tests your character and builds experience

    Cons

    Escalations with residents can get very difficult and upper management don't realize how much the first line employees can struggle emotionally and mentally.

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  8. 4.0
    Current Employee, more than 3 years

    Good Management

    Oct 27, 2020 - Community Director in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good schedule, benefits and salary. A lot of trainings

    Cons

    associate discount is just 20% even for managers

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  9. 5.0
    Current Employee, more than 3 years

    Lots of work

    Oct 4, 2020 - Service Technician in Anaheim, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can move up, but is not easy

    Cons

    Always barely making it on time, seldom ahead of schedule

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  10. 4.0
    Current Employee, less than 1 year

    Good place to work for those that are self motivated

    Sep 5, 2020 - Service Technician in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good service manager, some training

    Cons

    some bureaucracy you have to deal with

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Viewing 1 - 10 of 35 Reviews

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