UDR Reviews | Glassdoor

UDR Reviews

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Found 247 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
80%
Approve of CEO
UDR CEO Thomas W. Toomey
Thomas W. Toomey
147 Ratings
Pros
  • "The opportunity for growth is one of the biggest reasons I stayed around(in 12 reviews)

  • "Good pay, good benefits, supportive environment, lots of room to learn and grow(in 17 reviews)

Cons
  • "residents to handle (upper management rarely steps in to help), it was impossible not to work extra hours(in 17 reviews)

  • "Work/life balance could improve(in 5 reviews)

More Pros and Cons
  1. Featured Review

    Leasing Consultant Orange County

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR

    Pros

    If you love sales and real estate, you should work here!! UDR has a great portfolio- both urban and suburban communities. They have an attitude to be the best. The company is innovative with technology and revenue growth. High expectations and beautiful communities. Great amount of resources. Opportunities within the company. They seem to acknowledge hard working associates. Pay is good- some reviews state the commission...

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    Cons

    I can’t think of a major con- I love working for UDR. My only negative remark will be the parking charge for first vehicles at communities. I understand the top line growth this has given the company, but it also turns many prospects away immediately and is sometimes difficult to combat. However, it doesn’t seem to matter that much since we stay leasing.

    Advice to Management

    Keep doing what your doing. One of my major complaints was the lack of clarity and amount of hoops we had to jump through to get solid pricing on furnished housing- so I love the fact that it has been rolled out.

  2. Lots of Opportunities

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time for more than 2 years

    Pros

    Great emphasis on team dynamics and lots of promoting from within.

    Cons

    Every company of this size has a couple employees who don't pull their weight as much, but that's to be expected.

  3. Great Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time for more than 2 years

    Pros

    Ability to make changes.

    Cons

    Lack of training for new hires.

  4. Good Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Service Desk Analyst in Highlands Ranch, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time for more than 2 years

    Pros

    There were a ton of perks to working here. The staff in the HQ building were all pretty nice and easy to work with. There's a good culture here. They recognize and reward you for a job well done. They have a pretty nice holiday party.

    Cons

    Condensing office and work spaces

    Advice to Management

    The higher ups/company owners could greatly benefit this company, by allowing UDR to invest more time and money into making the IT/systems team more up to date and efficient.

  5. It's a great place to learn

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time for more than 2 years

    Pros

    Commission structure, hourly wage, and spiff opportunities are higher than industry average for Leasing Consultants. If you're money motivated, it's a great fit. It's a publicly traded, multi-billion dollar company so the resources are there to help you thrive and keep you motivated. They do have district wide events. Christmas parties, company picnics, etc etc. So you get to interact with a lot of people in the company....

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    Cons

    Weekend work can be a little harsh. Also, some properties require the leasing consultant to also act as a concierge, so the customer service factor might be overwhelming at times. People that live in an apartment complex can be a little demanding especially in the Washington, DC area so it can be a bit frustrating.

    Advice to Management

    PLEASE hire a full time concierge during the day for some of your larger communities. It'll take the burden off of your front line. Also, please ensure that Community Directors know what the lease says.

  6. They pay better

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Alexandria, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at UDR full-time for more than 6 years

    Pros

    It used be be a good company now it's all about the sale.

    Cons

    All districts work different

  7. Helpful (1)

    Lack of Growth, Large Corporation Does Not Care About YOU, Daily Stress

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Resident Services Coordinator in Newport Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UDR full-time for more than 2 years

    Pros

    - Rent discount (30% off) -Small Commission for renting reserved parking & adding pets to leases -On-site staff usually tries the best they can with the little resources allocated for them (lack of resident funds for events, small staff at large properties, etc.)

    Cons

    From the beginning there was minimal training, multiple RSC's started and quit within my year of employment. The on-site team worked numerous weeks of overtime yet we were frequently discouraged and scolded from working so much. However, when you have a small staff and 5000+ residents to handle (upper management rarely steps in to help), it was impossible not to work extra hours. There is NO work to life balance. At....

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    Advice to Management

    Treat your employees like people. Your employees aren't leaving the company because they want better days off. They leave because upper management cannot relate with their on-site team and only care about impressing the corporate office with numbers and dollar signs. The high turnover here all comes down to senior leadership, and unfortunately, I did not have the pleasure of experiencing proper leadership from the uppers.

  8. Helpful (1)

    Maintenance

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UDR full-time for more than a year

    Pros

    None,they lied about the company!Many lawsuit's against them!

    Cons

    Worst company I've ever worked for! They charge residents for everything, over work their employees, and act like they're doing you a favor!

    Advice to Management

    The people who keep the resident there deserve the bonuses,not the out of touch wenches that run the management.

  9. Helpful (2)

    Micromanaging to the max

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Concierge 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UDR full-time for more than a year

    Pros

    Employee housing discount, fabulous portfolio with amazing properties, employee events.

    Cons

    The management at this company is a nightmare! He said, she said. Constant lies and degrading. Absolutely zero training, almost no holidays off to spend with your family. I was picked apart every day by my mangers about my body figure. I couldn’t get away from this company quick enough!

    UDR Response

    December 7, 2018Recruiting Manager

    Please contact UDR Human Resources department if you would like to discuss in detail at 720-348-7650

  10. UDR is a Great Place to Work!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Highlands Ranch, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time for more than 9 years

    Pros

    Good pay, good benefits, supportive environment, lots of room to learn and grow.

    Cons

    Location of the home office.

Found 247 reviews