UDR Reviews | Glassdoor

UDR Reviews

Updated November 25, 2018
241 reviews

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3.5
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UDR President & CEO Thomas W. Toomey
Thomas W. Toomey
143 Ratings

Employee Reviews

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Pros
  • "The opportunity for growth is one of the biggest reasons I stayed around" (in 12 reviews)

  • "Good pay, good benefits, supportive environment, lots of room to learn and grow" (in 17 reviews)

Cons
  • "Absolute WORST upper management I've ever dealt with and no employee appreciation that really matters" (in 16 reviews)

  • "Work/life balance could improve" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Leasing Consultant Orange County"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you love sales and real estate, you should work here!!
    UDR has a great portfolio- both urban and suburban communities. They have an attitude to be the best.
    The company is innovative with technology and revenue growth.
    High expectations and beautiful communities.
    Great amount of resources.
    Opportunities within the company.
    They seem to acknowledge hard working associates.
    Pay is good- some reviews state the commission structure changed which is true. However, since the roll out of 1 month furnished leases this makes sense. You can still make 60K and this does not require sophisticated education/training.
    Housing discount is great.
    I’ve worked with some hard working great teams.

    Cons

    I can’t think of a major con- I love working for UDR.
    My only negative remark will be the parking charge for first vehicles at communities. I understand the top line growth this has given the company, but it also turns many prospects away immediately and is sometimes difficult to combat. However, it doesn’t seem to matter that much since we stay leasing.

    Advice to Management

    Keep doing what your doing. One of my major complaints was the lack of clarity and amount of hoops we had to jump through to get solid pricing on furnished housing- so I love the fact that it has been rolled out.


  2. "UDR is a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Highlands Ranch, CO
    Current Employee - Director in Highlands Ranch, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time (More than 8 years)

    Pros

    Good pay, good benefits, supportive environment, lots of room to learn and grow.

    Cons

    Location of the home office.

  3. "Micromanaging to the max"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge
    Former Employee - Concierge
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    Employee housing discount, fabulous portfolio with amazing properties, employee events.

    Cons

    The management at this company is a nightmare! He said, she said. Constant lies and degrading. Absolutely zero training, almost no holidays off to spend with your family. I was picked apart every day by my mangers about my body figure. I couldn’t get away from this company quick enough!

    UDR Response

    Dec 7, 2018 – Recruiting Manager

    Please contact UDR Human Resources department if you would like to discuss in detail at 720-348-7650


  4. "Area service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Service Manager in Richmond, VA
    Former Employee - Area Service Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time (More than 10 years)

    Pros

    Great leaders here that really work with you on things

    Cons

    None at all that I can think of

    Advice to Management

    Keep up the good work and in the end udr will beat its peers


  5. Helpful (1)

    "Growth opportunities lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Highlands Ranch, CO
    Former Employee - Anonymous Employee in Highlands Ranch, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at UDR full-time (More than a year)

    Pros

    Collaborative culture, Environment provides hands on learning experience

    Cons

    Lack of growth, High turnover, Inexperienced management, Favoritism, Upper management disconnected from day-to-day onsite happenings, Lack of training, Lack of transparency with employees and residents

    Advice to Management

    Build your foundation of employees by implementing training and allow for them to grow with the company by backfilling vacant positions from within and offering opportunities for growth for current employees. Don't wait for an employee to give notice to express how much they mean to the company to get them to stay.


  6. "Don’t recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OFFICE SPECIALIST in Highlands Ranch, CO
    Former Employee - OFFICE SPECIALIST in Highlands Ranch, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UDR full-time (More than a year)

    Pros

    Friendly people, decent time off

    Cons

    Poor management, high turnover, no upward growth

    UDR Response

    Oct 19, 2018 – Recruiting Manager

    Thank you for sharing your feedback with us. We are happy you felt the people at UDR are friendly and you liked our time off benefits. However, it is concerning to hear you saw no growth potential... More


  7. "Leasing Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    UDR values their employees. They find ways to remind everyone that their work is valued and it never goes unnoticed. Also, they’re a large company so relocation is always a possibility if you’re looking for growth within sales/property management.

    Cons

    The only con I had was with the property I was placed at. The training was out of the norm. You have many people telling you different things and somewhat creating rules as they went by, more so what they found accommodating to them rather than the actual UDR office policy and procedures.

    Advice to Management

    Create an understand of all policies and procedures to adhere to by all. If one is unsure about a regulation, rather than going by what you think, create a ln opportunity for discussion so everyone is on the same page.

  8. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Agent in Seattle, WA
    Current Employee - Leasing Agent in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time (More than 3 years)

    Pros

    Love them. Highest caliber of leasing, great benefits and pay.

    Cons

    Can be very politicky, but typical

    Advice to Management

    Stop lowering the commission. We deserve to be paid.


  9. Helpful (1)

    "Gotta Love people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Bellevue, WA
    Current Employee - Concierge in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time (More than a year)

    Pros

    Great company, Great staff. Organized and well put together

    Cons

    Rent Discount is amazing and welcomed in the area. I wish rent-able items such as parking would be discounted as well.

    Advice to Management

    Non! Management is great here.


  10. Helpful (2)

    "Ugh. Couldn’t leave fast enough."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Huntington Beach, CA
    Former Employee - Leasing Consultant in Huntington Beach, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    Pay, commission, and coworkers are all amazing!! Full time will get a 30% discount at any of the communities!

    Cons

    No real training, insanely high turnover, we almost weren’t closed on the 4th if July until corporate decided to be so generous and let us have it off.
    Billing department is awful to deal with when assisting former residents.
    While I adored my coworkers, the residents were all gigantic jerks who felt entitled because they pay an average rent rate for a luxury apartment.

    Advice to Management

    More training needs to be offered to new employees. Do more to keep employees on board. You’ve all said it’s about growth possibilities but no one that works for the company has had positive experiences when wanting to take the next step.