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UDR Employee Reviews about "working for udr"

Updated Sep 19, 2023

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Found 461 of over 484 reviews
62% Recommend to a Friend
UDR President & CEO Thomas W. Toomey
74% Approve of CEO

Found 2 of over 484 reviews

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UDR President & CEO Thomas W. Toomey
Thomas W. Toomey
260 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Pay is good but that is the only thing I can say is good about this company(in 46 reviews)
  • "benefits are good and affordable(in 42 reviews)
  • "The people are great and company really wants you to succeed.(in 17 reviews)
  • "employees are great and helpful(in 10 reviews)
  • "Great company, culture, networking, properties.(in 10 reviews)

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3.8Black or African American (13)
3.3Hispanic or Latinx (9)
3.7White (46)
--Indigenous American or Alaska Native
--Middle Eastern
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Reviews about "working for udr"

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    1. 1.0
      Jan 11, 2019
      Resident Services Coordinator
      Former Employee, more than 1 year
      Newport Beach, CA
      CEO Approval
      Business Outlook


      - Rent discount (30% off) -Small Commission for renting reserved parking & adding pets to leases -On-site staff usually tries the best they can with the little resources allocated for them (lack of resident funds for events, small staff at large properties, etc.)


      From the beginning there was minimal training, multiple RSC's started and quit within my year of employment. The on-site team worked numerous weeks of overtime yet we were frequently discouraged and scolded from working so much. However, when you have a small staff and 5000+ residents to handle (upper management rarely steps in to help), it was impossible not to work extra hours. There is NO work to life balance. At. All. There was heavy favoritism from upper management. This made it extremely difficult for employees to grow within the company (though UDR will try to convince you otherwise). Gossip and lies spread rampantly amongst employees, furthering the favoritism to those who lingered in our superior's office cracking jokes, avoiding work and talking behind coworker's backs. UDR also does not prioritize their residents (unless you work for a luxury property), making it extremely difficult to enjoy working when residents constantly complain and berate you for the lack of funds or attention from the corporate office. Also, do not expect weekends off as they are the busiest time for leasing. Expect to be overworked, stressed and enjoy dealing with the daily resident issues that never end.

      1. 2.0
        May 2, 2011
        Anonymous Employee
        Current Employee
        CEO Approval
        Business Outlook


        UDR has a good training plan implemented through the corporate office. You will probably attend 2-3 of these classes a year which helps keep your daily duties relevant. They are pretty flexible in getting time off, good benefits, and overall, everyone knows how to have a good time at work as well as outside of work.


        There is a lack of communication from upper management regarding what works on a property and what they want to see implemented. The Denver office is really good at creating new business practices for everyone to follow, but horrible at researching what will actually be effective on a property. UDR will tell you what you want to hear to get you in the door and then forget about you. During the interview process, I was told that I would move up in the company within 6 months and have another big promotion most likely within a year. Needless to say, this has not happened and I was considered 'lucky' to receive only a 1% raise...far from the several different types of bonuses that I was promised. I guess this raise was meritted after my job duties increased tenfold and I was not being compensated for these new dutiesI did not sign up for. When explaining my job role, I tell people I do just about everything, as that is what I do The level of professionalism at UDR is below subpar. Employees are not treated the same or with respect. HR does a horrible job addressing serious complaints, which in the end, could cost them. Everything revloves around the bottom dollar and what is best for the company, not its employees. UDR would rather hire new employees at a cheaper rate than address the issues of its hard working employees that have been with the company for years. Considering the industry, they should know that in retrospect, it is cheaper to keep a current employee than to hire a new one. Working for UDR will give you relevant industry experience and build your resume, but that is about it.

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      Customer Service Representative CSR

      I had an interview this afternoon for a customer service position in a call center. The ad was very vague to begin with and at the end of it I felt like I really didn't know anything more about the job. When I asked about the starting pay, which was not published in the ad, they looked incredulous (they were doing on-the-spot hiring today) and then asked me "What's your range?" And only responded with "I think we could meet that." And still never gave me a straight answer. Is this a red flag?


      Software Engineer

      I did my initial interview with a “better established” startup and they said the interview process is 5 interviews. 3 technical then 1 interview with the CEO then another technical interview. Idk about you but that seems like a lot of interviews and they said they want to do it as fast as possible in a short time span. Is this a normal amount of interviews? Is this a red flag? For a full stack software position 4-5 years exp how much salary should be the norm in a hcol area?


      Business Analyst

      Is it unprofessional to attend a Zoom interview from within your car? I am currently employed and just landed an interview for tomorrow. It is a virtual interview over Zoom. Should I try to find somewhere besides my car for the interview? I don't know that I could but wanted to get yalls thoughts on this.


      Glassdoor has 484 UDR reviews submitted anonymously by UDR employees. Read employee reviews and ratings on Glassdoor to decide if UDR is right for you.