UGG Australia Reviews | Glassdoor

UGG Australia Reviews

Updated February 11, 2017
85 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dave Powers
2 Ratings

85 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great discounts and free shoes every season (in 21 reviews)

  • employee discount; free pair of shoes each season (in 5 reviews)

Cons
  • There's also no working your way up because once the holiday season passes the store only needs about 5 associates to work there (in 5 reviews)

  • no room for growth, a lot of broken promises, hire from outside instead in house, really only catered to spanish/hispanic/latino and white employees (in 5 reviews)

More Pros and Cons

  1. "It had its benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in King of Prussia, PA
    Former Employee - Sales Associate in King of Prussia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UGG Australia part-time (Less than a year)

    Pros

    Great employee discount, good way to meet new people, small family-like work environment

    Cons

    Favoritism, Unprofessional conduct, Little notice about changes in store

    Advice to Management

    Listen to employee complaints


  2. "UGG Part Time Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Atlanta, GA
    Current Employee - Sales Lead in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UGG Australia part-time (More than 3 years)

    Pros

    The discount is amazing and if you love the product you will love working there even more!

    Cons

    The cons of this job are holiday hours are crazy and depending upon the mall the store is in, you may not get off until 1am around Christmas!

    Advice to Management

    My advice to management would be to stay familiar with your team and what they do and don't like about the job to make the best workplace atmosphere.


  3. "Key holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UGG Australia full-time

    Pros

    Well known product that basically moves itself

    Cons

    Management is not organized


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good benefits and employee incentives

    Cons

    a lot of favoritism from management


  6. Helpful (1)

    "UGG Madison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good discounts, 60% off, and free shoes every quarter.

    Cons

    Managers are rude, to the sales associates and lack the skills to manage properly, and pay sucks.


  7. Helpful (1)

    "Sales/ Stock"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meet a vavariety of people.

    Cons

    Poor management
    The company does not keep their word on paying incentives.
    People often steal...because they can.
    Management can be temperamental
    Management often cries as well as spas out.
    Management can be unreasonable and often thought to be on something...drugs
    Management is often unreasonable and petty and or pushy
    Management often shifts blame when things dont work their way ie: sales goals..
    Conversatios with people of color(customers and employees alike) is often demeaning and boarderline racists.

    Advice to Management

    Find new employment
    Get a clue
    Get another clue....
    Broaden your Horizons


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    Pros

    Discounts were great, once in a while free shoe, great coworker,

    Cons

    Dealing with customers, the pay could be better, hard to move up, super competitive

    Advice to Management

    Don't play favorites, strict to your position, and...


  9. "Major Gridlock"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandising in San Francisco, CA
    Former Employee - Visual Merchandising in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UGG Australia (More than a year)

    Pros

    Great people, amazing discounts, lots of travel. Everyone seems to crave organization and collaboration of projects is always encouraged.

    Cons

    Differences of opinions at the top make it hard to see the companies vision. A lot of people are under qualified for their positions because they've been around for 10 years or more. No room to move up here - very low salaries.

    Advice to Management

    Create development plans for your employees. Give better pay.


  10. "Excellent company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Camarillo, CA
    Former Employee - Anonymous Employee in Camarillo, CA
    Recommends
    Positive Outlook

    I worked at UGG Australia full-time (More than a year)

    Pros

    Everyone treats each other as family. Treat employees with much respect.

    Cons

    None other than I wish they had a store in nor call for me to manage

    Advice to Management

    Keep giving back to your people. They will give back to you in return.


  11. "Great for Seasonal Hours"

    Star Star Star Star Star
    Former Employee - Sales Associate (Seasonal) in King of Prussia, PA
    Former Employee - Sales Associate (Seasonal) in King of Prussia, PA
    Recommends

    I worked at UGG Australia part-time (Less than a year)

    Pros

    Seasonal hours are plentiful, pay wasn't min wage, you receive a free pair of uggs, and still receive discounted uggs. I loved working there for the holiday season.

    Cons

    Empolyee's Discounts cannot be combined with current promotions and discounts can expire if not used.

    Advice to Management

    Contest or incentives would help employees to sell more.



Showing 85 of 90 reviews
Reset Filters