UGL Services Reviews | Glassdoor

UGL Services Reviews

Updated December 2, 2016
48 reviews

Filter

Filter

Full-time Part-time

48 Employee Reviews

Sort: Popular Rating Date

  1. Helpful (2)

    "Good People - Understaffed (DTZ on HMS)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at UGL Services full-time (More than 3 years)

    Pros

    The site is separate from the company as a whole so this review is for Harvard Medical School's site only. At HMS the pay is competitive and your coworkers are good to work with.

    Cons

    The site is understaffed in many trades. The workload is much higher than what the current amount of staff can handle.
    Upper Management micro manages, looking into everything you do, doesn't treat employees well.
    There is a high turn over of Individuals. When people leave it takes up to 6 months to replace that individual, in that time others are given their workload making your job very difficult. This happens often!
    There is no growth. Each person has a job an they do that job and that's it. No chance of moving up, no sort of career path what so ever.
    I would not suggest this site as a place to work to any of my friends, or anybody i like. Do not work here.
    The FMC contract is up every 5 years so hopefully 2017 the next company will higher the correct levels of staff.

    Advice to Management

    Remove a few key people at the top of the site. This will increase moral.


  2. "Just another contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Janitor in Plano, TX
    Current Employee - Janitor in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UGL Services part-time (More than 3 years)

    Pros

    The only pro was that it was a steady job.

    Cons

    -minimum wage
    -no room for promotions


  3. "Strange Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lease Administrator in Englewood, CO
    Former Employee - Lease Administrator in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UGL Services (Less than a year)

    Pros

    The office, in general, was managed very professionally. Individual departments had strange dynamics, especially the Lease Administration department in the DTC. Talking, even work related, was discouraged. Newer employees referred to the area as "the morgue". Local management lives in fear of managers from the Chicago office. No support is given to employees from DTC management.

    Cons

    Local managment needs a great deal of change in order for this place to be a better place to work. The DTC manager of lease administrators on the Qwest account is very insecure and lacks management skills. Obvious favoritism is shown to employees who have been there for a number of years. New people are left on there own to figure out systems and processes with very little training.

    Advice to Management

    Secure strong management who also possesses leadership skills. The current management in place is counter productive to the purpose of serving the client accounts.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Employee but independent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Chicago, IL
    Former Employee - Senior Project Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UGL Services full-time (More than a year)

    Pros

    Freedom to do work, level of professionalism, large company with resources

    Cons

    Lack of senior management, poor pay structure, little attention paid to under performing team members, unclear bonus and pay advances


  6. Helpful (1)

    "Positive company, positive people, good life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager II in Albany, NY
    Former Employee - Account Manager II in Albany, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at UGL Services full-time (More than 3 years)

    Pros

    Fexibility of schedule
    you know what is expected of you and your team

    Cons

    staffing and budgetary restaints
    24 hour on call 365 days a year

    Advice to Management

    more upward mobility for sucessful team members.
    too much favoritism in corporate setting


  7. "Satisfied but could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UGL Services full-time (Less than a year)

    Pros

    Management is very flexible with schedules

    Cons

    Watch your pay stub. All your hours may not be paid out in a timely manner.

    Advice to Management

    Employees need better encentives in order to feel appreciated better. Employee's work hard with little pay and no benefits for part timers. Management should offer alternative methods to keep staff motivated. Employees should want to make a career out of UGL instead of being just a job.


  8. "No room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UGL Services full-time (More than 5 years)

    Pros

    Entrepreneurial environment, interesting people, and

    Cons

    Horrible benefits, immature Human Resources, gossipy employees, and no real reward for doing good work. VPs get promoted quickly while middle of the road workers' contributions are overlooked.

    Advice to Management

    Listen to lower level employees and implement growth and development plans to reduce high turnover.


  9. "It's been stable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Springfield, MO
    Current Employee - Maintenance Technician in Springfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UGL Services full-time (More than 5 years)

    Pros

    I work with good people and have good boses

    Cons

    We are contracted so we always get treated like the red headed step child


  10. "Within a year after takeover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at UGL Services full-time (More than 8 years)

    Pros

    Just bought by a larger company and career opportunities were improved

    Cons

    Senior Management was left unchanged and many were terrible at managing

    Advice to Management

    Treat your support staff better


  11. "It was a beneficial experience for me while being in college, but I didn't see much room for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Real Estate Brokerage Intern in Denver, CO
    Former Employee - Commercial Real Estate Brokerage Intern in Denver, CO
    Recommends
    No opinion of CEO

    Pros

    My managers were very helpful and flexible in teaching me what I needed to do. The whole experience was very pleasant because of an active and fun work environment and very nice and sincere people.

    Cons

    They never really challenged me. They would give me a lot of busy work and would get too caught up in what they were doing to actually take the time and designate bit tasks for me

    Advice to Management

    Challenge your employees more and consider a base salary to compensate for the competitive commission based system.



Showing 48 of 48 reviews
Reset Filters