UMB Bank Reviews | Glassdoor

UMB Bank Reviews

Updated January 1, 2019
132 reviews

Filter

Filter


3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
J. Mariner Kemper
71 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Great starting position!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transaction Specialist II in Kansas City, MO
    Former Employee - Transaction Specialist II in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMB Bank full-time (Less than a year)

    Pros

    Benefits, Pay, Co-workers. Just be hard working, and willing to learn. Management was A+. They care about you there!

    Cons

    Very stressful job handling peoples money.

    Advice to Management

    Do weekly or bi-weekly sit downs with your staff to make sure everything is going well and ask what they are having trouble with, etc etc.


  2. "Micromanaged and discriminatory."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transaction Specialist II in Springfield, MO
    Former Employee - Transaction Specialist II in Springfield, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at UMB Bank full-time (More than a year)

    Pros

    I can’t think of any.

    Cons

    Management is behind on the times, and does not treat employees equally.

    UMB Bank Response

    Sep 26, 2018 – UMB Company Representative

    Hello and thank you for taking the time to share about your time at UMB. Your review is very concerning to us and we are interested in hearing more details about your experience. If you are... More

  3. "personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMB Bank full-time

    Pros

    Good hours and benefits. I did not have to work weekends.

    Cons

    Too much new material to learn in too short of a time. Branches were difficult to commute to from the south side of town. Technology was somewhat out-dated

    Advice to Management

    Up date technology and training procedures.


  4. Helpful (2)

    "People are your greatest assett"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at UMB Bank full-time (More than 5 years)

    Pros

    The people that you partner with are fantastic. You would love the clients and your team.

    Cons

    Work Life balance is difficult in some positions. The company claims and believes they are diverse but yet it is filled with male leadership and if you look at the people you will not see a lot of diversity.

    Advice to Management

    Pay attention to how women are treated and how diverse your regions are. Numbers on salaries and staff diversity do speak for themselves. Talk to your employees more. The survey results on managers are very consistent on where improvement is needed.


  5. Helpful (2)

    "Good Company; a few changes could make it great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at UMB Bank full-time

    Pros

    This company has great benefits and perks, such as: medical,dental,vision,401kmatch,tuition reimbursement, company events, wellness program, discounts at several venues and vendors.

    Cons

    Difficult to move or to transfer to another department, even when you are a productive and advancing employee. Not much diversity in management or executive positions...i.e. minorities.

    Advice to Management

    Great business model; led by a down to earth and intelligent CEO. Mariner Kemper is truly a nice person. Management can't be afraid to grow enployees talent, even if it is to help them grow into another role at the company, Also, as an organization, a stronger company is built by having a more diverse workforce. This is lacking.


  6. "Ok company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The food options in the cafeteria were nice

    Cons

    Hard to move up within company


  7. "Personal Banker 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Saint Louis, MO
    Former Employee - Personal Banker I in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UMB Bank full-time (More than a year)

    Pros

    Slow times, some people you work with are friendly.

    Cons

    -If you aren't in the upper management inner circle good luck going any where
    -No one is really held accountable for much of anything

    Advice to Management

    Change the entire dynamic

  8. "It's not a bad place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at UMB Bank full-time (More than 10 years)

    Pros

    There are some truly great people working for the bank.

    Cons

    Not a lot of upward mobility in some departments. It's very conservative enviroment which in of itself isn't a bad thing. But unless you are a C-level exec you may find the pay a little on the underwhelming side.

    Advice to Management

    How about giving the people you employ the unparalleled employee experience.

    UMB Bank Response

    Feb 9, 2018 – UMB Company Representative

    Thank you for taking the time to leave feedback. You've hit on a common theme: associates often tell us that "the people" are best part of working at UMB. It's unfortunate to hear that you didn't... More


  9. Helpful (1)

    "good and bad"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMB Bank full-time

    Pros

    Work/Life balance-although this is taken advantage of

    Cons

    Company makes you use your own personal devices to work. i.e. phone and laptop but does not provide any kind of kick back for usage. denies company provided laptop and tells you to use your own device. Technology is slow.

    Advice to Management

    create a policy that allows monetary allowances to employees that use their own devices-phone and internet and overall product expense


  10. "Nothing to write home about"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable Specialist in Kansas City, MO
    Current Employee - Accounts Payable Specialist in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at UMB Bank full-time

    Pros

    Good benefits, flexible schedule, work/life balance

    Cons

    The company makes you think advancement opportunities are available yet I've been in the same job for 2 years, and trying to move up within the last year especially with no luck.

    Compensation seems low. Annual raises do not even meet the rise in inflation.

    Advice to Management

    More training and education for your employees