UMB Financial Corporation Reviews in Kansas City, MO | Glassdoor

UMB Financial Corporation Kansas City Reviews

41 reviews

Filter

Filter

Kansas City, MO

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
UMB Financial Corporation Chairman and CEO J. Mariner Kemper
J. Mariner Kemper
30 Ratings

41 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Kansas City, MO
    Former Employee - Teller in Kansas City, MO
    Recommends
    Approves of CEO

    I worked at UMB Financial Corporation full-time (More than a year)

    Pros

    Amazing customers and decent environment to work in.

    Cons

    Lack of customer service between employees.

    UMB Financial Corporation Response

    Jul 26, 2017 – UMB Company Representative

    Thanks for taking the time to leave feedback about your experience. We agree that our customers are the very best. As we provide great service to those customers, we hope that our associates provide... More


  2. "Commercial Card Client Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation full-time (More than 10 years)

    Pros

    Great company with many benefits. Employer cares about its employees.

    Cons

    Lack of training and job growth opportunities.

    UMB Financial Corporation Response

    Jun 8, 2017 – UMB Company Representative

    Thank for you taking the time to provide your feedback. We are known for having a “family” culture, and are glad that has been your experience. Career growth is certainly important to our associates... More

  3. "teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Kansas City, MO
    Former Employee - Teller in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMB Financial Corporation part-time (More than a year)

    Pros

    People are good and the customers were always friendly.

    Cons

    have a sales system that can get in the way of you doing your job

    UMB Financial Corporation Response

    Jun 8, 2017 – UMB Company Representative

    Thank for you taking the time to provide your feedback. We agree that our best assets are our people and relationships with our customers. We are always interested in how we can improve. If you have... More


  4. "Lack of..."

    StarStarStarStarStar
    Current Employee - Assistant Vice President in Kansas City, MO
    Current Employee - Assistant Vice President in Kansas City, MO
    Doesn't Recommend

    I have been working at UMB Financial Corporation (More than a year)

    Pros

    Employees are friendly and they have a lot of volunteer engagement with the community.

    Cons

    Lack of...accountability,technology, collaboration, leadership, career advancement, training, etc...

    Advice to Management

    Stop listening to the "yes men" and listen to the little people who actually do the work.

    UMB Financial Corporation Response

    Jun 8, 2017 – UMB Company Representative

    Thank for you taking the time to provide your feedback. We certainly want all of our associates to know they have a voice and to have the resources to do their jobs. We encourage you to share this... More


  5. "Great exposure to the company, but not particularly invigorating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Summer Intern in Kansas City, MO
    Former Intern - Summer Intern in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UMB Financial Corporation as an intern (Less than a year)

    Pros

    The internship offered me many opportunities to meet leaders at UMB and to talk with people who worked in areas of the company that were very different from the one in which I was employed. There's an emphasis on placing people in the company based on their personal and professional qualities and interests and how they will fit in with the rest of a team. Successful interns have the opportunity for permanent placement. If I had wanted to keep working with the company, I could have done so. I probably would have wanted to move into marketing—the marketing people seemed driven and energized.

    Cons

    UMB has a very conservative company culture—you'll be expected to wear business attire (men: suit and tie, women: think pantyhose), and the corporate latter is fairly rigid. You'll be very aware of the hierarchy of power and responsibility, and some of the older higher-ups aren't the most welcoming to younger employees. I found the pace of work pretty slow and was often bored, but I can't speak for areas of the company other than the one in which I was interning. Some people might find my description of the company culture to be more of a pro than a con. A lot probably depends on whether that's the right fit for you. It wasn't for me, but if you want a very traditional work experience, this is it.

    Advice to Management

    Pay attention to the young people in your company. Some of the most creative, productive, interesting people I met were part of a newly formed group of young professionals who were trying to organize a network of millennials at UMB and around Kansas City. They made the office a less sleepy place.


  6. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Approves of CEO

    I worked at UMB Financial Corporation (More than 5 years)

    Pros

    Benefits and many great associates.

    Cons

    Hard work and hitting goals isn't enough to move up.


  7. Helpful (2)

    "A lot of positive change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kansas City, MO
    Current Employee - Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation full-time (More than 3 years)

    Pros

    Leadership starting to feel aligned at mid to senior level.
    Transparency is increasing.
    Front line associates are thought about first to ensure equality on decisions made at top of house.
    Finally wanting to listen to front line and regional management verses previously aggressive top down approach.

    Cons

    Lack true leadership/coaching development training.
    Lack strong mentoring program.
    Lack strong career development program.
    Some knee jerk reactions on operational things that cause the pendulum to swing quickly one way or another.

    Advice to Management

    Invest in longer term impact coaching/leadership training at all management levels.

    The front line wants to see you, it is welcomed to come into a banking center and say hello.

    UMB Financial Corporation Response

    Feb 23, 2017 – UMB Company Representative

    Even though we’re proud of the experience our associates have at UMB, our goal is always to do better. so we appreciate everything you wrote. Positive change is so important to us. One of our most... More

  8. "UMB Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at UMB Financial Corporation full-time (Less than a year)

    Pros

    Generally a good place to work, some problems with listening to the worker level. Could improve communications between lower level people and management.

    Cons

    Changes to the communications stream would help. The limited amount of technical resources in certain areas leads to problems that could be overcome it movement in those areas was improved.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collateral Processor in Kansas City, MO
    Former Employee - Collateral Processor in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work environment, great employees, lots of activities planned to boost morale.

    Cons

    Pay was below the national norms.

    Advice to Management

    Pay better to keep employees.


  10. "Senior Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook

    I worked at UMB Financial Corporation (More than 10 years)

    Pros

    Strong values and culture. Improved benefits packages.

    Cons

    Monthly parking fee. Lack of communication from top down.

    Advice to Management

    Communication is key


Showing 41 of 124 reviews
Reset Filters