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UMB Financial Corporation Reviews

Updated January 17, 2018
117 reviews

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3.5
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UMB Financial Corporation Chairman and CEO J. Mariner Kemper
J. Mariner Kemper
57 Ratings

117 Employee Reviews

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Pros
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More Pros and Cons

  1. Featured Review

    Helpful (1)

    "UMB - Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager
    Current Employee - Financial Center Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation full-time (More than 5 years)

    Pros

    Family oriented, work/life balance, pay, PTO, leadership, experience standards

    Cons

    Technology isn't as advanced as most would expect.


  2. "Good Stop Gap Job, Not Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist
    Current Employee - Operations Specialist
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at UMB Financial Corporation full-time (More than a year)

    Pros

    Low stress, Great PTO flexibility, Diverse, good benefits for 401K, health, HSAs

    Cons

    Little communication on major projects from senior management, office environment is "clique-ey" and difficult to establish relationships with people who already work there if you're new, fluctuates between very very busy, to extremely slow, much time wasted on useless and unnecessary meetings, limited in opportunity for career advancement other than through an accounting role

    Advice to Management

    Limit meetings and do not make them so frequent.

  3. "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Group Leader
    Current Employee - Senior Group Leader
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation full-time (More than 10 years)

    Pros

    Good over benefits with a feel of a family owned business. Both good and bad.

    Cons

    While the company continues to manage through change, leadership must follow their own expectations. Begin leading with a hands on or first person experiences and discontinue leading with political and water cooler discussions.

    Advice to Management

    Find your own opinion by discovery first hand.


  4. "Great place to start, but not a good long-term career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fund Accountant in Ogden, UT
    Former Employee - Fund Accountant in Ogden, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at UMB Financial Corporation full-time (More than 3 years)

    Pros

    Friendly atmosphere, casual dress, good amount of PTO/holidays, nice location and office, good starting point/stepping stone for new grads or interns, interesting work, soda/snacks freely included

    Cons

    Pay is really poor, especially at the III/Senior level and up; sometimes insane work hours depending on the team (which is out of your control) and other times there are overwhelmingly boring slow periods with no flexibility to work fewer hours; unusual amount of corporate bureaucracy and initiative nonsense

    Advice to Management

    Enough with the platitudes: people are leaving because of the crappy pay and corporate inflexibility, not for any of your other silly reasons


  5. "Contact Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at UMB Financial Corporation full-time

    Pros

    Benefits are very good. PTO is abundent

    Cons

    Management is horrible as well as Supervisors. Most are promoted from agents and have no training what so ever. Lots of drama. No team work

    Advice to Management

    Accountability of everyone. Only certain employees are held accountable


  6. "UMB Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UMB Financial Corporation full-time

    Pros

    Great people. Lots of training available.

    Cons

    Pay was not great. Very conservative bank which made it hard to lend in a smaller community.


  7. "Great Office Culture (most of the time)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation full-time

    Pros

    Structurally - broken down into small teams w lots of emphasis on team unity and mutual respect. Managers are on balance are very aware of the individuals on their team, individuals are given room to work in a manner that maximizes their potential.

    Upper management has done an excellent job of considering aspects of each individual business unit that lend themselves to employee friendly policies. For example in offices where in person contact with clients is unusual casual dress is normally allowed.

    Cons

    A small minority of managers struggle to give individuals the space to excel at their job. This lack of patience and tendency to micro manage leads to a negative feedback loop that radiates outward and hurts others outside of that managers direct team. This is however the EXCEPTION to the rule!

    Advice to Management

    Empower mid level managers a bit more. Up the level of accountability of these managers for the production, happiness, and overall success of their team.

    UMB Financial Corporation Response

    Nov 14, 2017 – UMB Company Representative

    Thank you for sharing feedback about your experience at UMB. Our leadership team puts a lot of thought into how teams are organized and policies that make UMB feel like a second home for associates... More

  8. "Lipstick on a pig!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great opportunity to collect a paycheck, gain access or remain in financial services industry. Plenty problems to be solved because of poor system integration.

    Cons

    Small minded environment and extremely conservative, behind in technology, lack of diversity on all levels and forms, and more importantly, just a old school organization operating like it is the 1960s. Constant turnover because of quirky culture, very similar to Stepford Wives, Smallville USA and NASCAR all wrapped up.

    UMB Financial Corporation Response

    Nov 14, 2017 – UMB Company Representative

    Thank you for taking the time to leave feedback. We're sorry to hear you had a poor experience during your time at UMB. We are always looking for ways to grow through both diversity & inclusion and... More


  9. "Fund Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ogden, UT
    Current Employee - Anonymous Employee in Ogden, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation part-time

    Pros

    Co-workers and environment it great, very flexible job, supportive management, ability to move up in the company.

    Cons

    Only a few AI offices and is a narrow industry.

    UMB Financial Corporation Response

    Nov 14, 2017 – UMB Company Representative

    Thank you for taking the time to leave feedback about your experience thus far. We hear often that the best part of working at UMB is the people and the culture. It sounds like you’ve had a similar... More


  10. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Milwaukee, WI
    Former Employee - Operations Specialist in Milwaukee, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at UMB Financial Corporation (More than a year)

    Pros

    Awesome culture, excellent management

    Cons

    Low pay for hard work

    Advice to Management

    Keep treating your employees like humans. They appreciate it.


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