UMB Financial Corporation Reviews | Glassdoor

UMB Financial Corporation Reviews

Updated June 13, 2017
76 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
UMB Financial Corporation Chairman and CEO J. Mariner Kemper
J. Mariner Kemper
49 Ratings

76 Employee Reviews

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Pros
  • Company/managers care, room for growth if you work for it, work/life balance is good (in 6 reviews)

  • Very laid back and great people to work with (in 7 reviews)

Cons
More Pros and Cons

  1. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Kansas City, MO
    Former Employee - Teller in Kansas City, MO
    Recommends
    Approves of CEO

    I worked at UMB Financial Corporation full-time (More than a year)

    Pros

    Amazing customers and decent environment to work in.

    Cons

    Lack of customer service between employees.


  2. "Relationship manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Cottleville, MO
    Former Employee - Relationship Manager in Cottleville, MO
    Recommends
    Approves of CEO

    I worked at UMB Financial Corporation full-time (More than 5 years)

    Pros

    Good work environment, friendly co workers,

    Cons

    Does not promote from within. NO advancement opportunities and pay is lower then most banks.

    UMB Financial Corporation Response

    Jun 8, 2017 – UMB Company Representative

    Thank you for taking the time to leave feedback. We’re glad to hear that you enjoyed the people you worked with—that truly makes a difference. We know that career advancement is important to our ... More

  3. "Commercial Card Client Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation full-time (More than 10 years)

    Pros

    Great company with many benefits. Employer cares about its employees.

    Cons

    Lack of training and job growth opportunities.

    UMB Financial Corporation Response

    Jun 8, 2017 – UMB Company Representative

    Thank for you taking the time to provide your feedback. We are known for having a “family” culture, and are glad that has been your experience. Career growth is certainly important to our associates ... More


  4. "teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Kansas City, MO
    Former Employee - Teller in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMB Financial Corporation part-time (More than a year)

    Pros

    People are good and the customers were always friendly.

    Cons

    have a sales system that can get in the way of you doing your job

    UMB Financial Corporation Response

    Jun 8, 2017 – UMB Company Representative

    Thank for you taking the time to provide your feedback. We agree that our best assets are our people and relationships with our customers. We are always interested in how we can improve. If you have ... More


  5. "Lack of..."

    Star Star Star Star Star
    Current Employee - Assistant Vice President in Kansas City, MO
    Current Employee - Assistant Vice President in Kansas City, MO
    Doesn't Recommend

    I have been working at UMB Financial Corporation (More than a year)

    Pros

    Employees are friendly and they have a lot of volunteer engagement with the community.

    Cons

    Lack of...accountability,technology, collaboration, leadership, career advancement, training, etc...

    Advice to Management

    Stop listening to the "yes men" and listen to the little people who actually do the work.

    UMB Financial Corporation Response

    Jun 8, 2017 – UMB Company Representative

    Thank for you taking the time to provide your feedback. We certainly want all of our associates to know they have a voice and to have the resources to do their jobs. We encourage you to share this ... More


  6. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Approves of CEO

    I worked at UMB Financial Corporation (More than 5 years)

    Pros

    Benefits and many great associates.

    Cons

    Hard work and hitting goals isn't enough to move up.


  7. Helpful (2)

    "A lot of positive change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kansas City, MO
    Current Employee - Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Financial Corporation full-time (More than 3 years)

    Pros

    Leadership starting to feel aligned at mid to senior level.
    Transparency is increasing.
    Front line associates are thought about first to ensure equality on decisions made at top of house.
    Finally wanting to listen to front line and regional management verses previously aggressive top down approach.

    Cons

    Lack true leadership/coaching development training.
    Lack strong mentoring program.
    Lack strong career development program.
    Some knee jerk reactions on operational things that cause the pendulum to swing quickly one way or another.

    Advice to Management

    Invest in longer term impact coaching/leadership training at all management levels.

    The front line wants to see you, it is welcomed to come into a banking center and say hello.

    UMB Financial Corporation Response

    Feb 23, 2017 – UMB Company Representative

    Even though we’re proud of the experience our associates have at UMB, our goal is always to do better. so we appreciate everything you wrote. Positive change is so important to us. One of our most ... More

  8. "UMB Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at UMB Financial Corporation full-time (Less than a year)

    Pros

    Generally a good place to work, some problems with listening to the worker level. Could improve communications between lower level people and management.

    Cons

    Changes to the communications stream would help. The limited amount of technical resources in certain areas leads to problems that could be overcome it movement in those areas was improved.


  9. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collateral Processor in Kansas City, MO
    Former Employee - Collateral Processor in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work environment, great employees, lots of activities planned to boost morale.

    Cons

    Pay was below the national norms.

    Advice to Management

    Pay better to keep employees.


  10. "Senior Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook

    I worked at UMB Financial Corporation (More than 10 years)

    Pros

    Strong values and culture. Improved benefits packages.

    Cons

    Monthly parking fee. Lack of communication from top down.

    Advice to Management

    Communication is key


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