UMB Fund Services Reviews | Glassdoor

UMB Fund Services Reviews

Updated January 7, 2017
23 reviews

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Full-time Part-time

3.7
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23 Employee Reviews

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  1. "Audit Specialist, Tax Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audit Specialist, Tax Specialist in Ogden, UT
    Former Employee - Audit Specialist, Tax Specialist in Ogden, UT
    Recommends
    Neutral Outlook

    Pros

    Great co-workers, company culture. Interesting work. UMBFS invests in its employees, in process improvement, and technology. You'll love their proprietary bookkeeping software.

    Cons

    Can be a little redundant


  2. "Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investor Svcs Representative/Call Center in Milwaukee, WI
    Former Employee - Investor Svcs Representative/Call Center in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook

    I worked at UMB Fund Services full-time (Less than a year)

    Pros

    Training program is very helpful

    Cons

    Unprofessional supervisors, team-leads and managers. Pay not that good. Odd shift hours. in all departments. Call center hours often required you to start your shift at 10am and work til 7pm.

    Advice to Management

    Why are younger people advancing more quickly than senior reps?


  3. "Senior Reconciliation Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook

    I worked at UMB Fund Services (More than 8 years)

    Pros

    Great co-workers, competitive benefits and pay

    Cons

    Favoritism and lack of advancement opportinities, work/life balance has to be fought for and is not accepted my peers


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  5. Helpful (2)

    "Good Experience, No Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Caledonia, WI
    Former Employee - Anonymous Employee in Caledonia, WI
    Doesn't Recommend
    Neutral Outlook

    I worked at UMB Fund Services full-time (More than a year)

    Pros

    Lots of work involved, good learning experiences.

    Cons

    Low pay for work involved. Certain employees receive preferential treatment which is a problem.

    Advice to Management

    Remove certain people who don't provide value. Don't have a split leadership team. Make 1 person the CEO, not


  6. "Fund Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Accountant in Ogden, UT
    Current Employee - Fund Accountant in Ogden, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMB Fund Services full-time (Less than a year)

    Pros

    The team environment cannot be beat. Management is extremely willing to help in any way they can to support both their employees and clients.

    Cons

    You look at a computer screen all day. The benefits are good, but the deductible, on the insurance, is very high.

    Advice to Management

    Keep meeting with your teams to help them grow and progress.


  7. "UMB is a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Fund Accountant in Ogden, UT
    Current Employee - Senior Fund Accountant in Ogden, UT
    Recommends
    Positive Outlook

    I have been working at UMB Fund Services full-time (More than 5 years)

    Pros

    - Great people to work with.
    - Wonderful industry
    - Depending on the team 9-5 hours
    - A lot to learn.
    - 47k base salary i think.

    Cons

    - Depending on the team, long hours.
    - Career track may stagnate at Accountant III or Senior Accountant

    Advice to Management

    Pay more to accountants 3 and above. Keeping talent is difficult when employees gain experience and have higher paying options.


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Ogden, UT
    Current Employee - Manager in Ogden, UT
    Recommends
    Positive Outlook

    I have been working at UMB Fund Services full-time (More than a year)

    Pros

    Fantastic work culture and environment, casual but focused and results driven. Lots of opportunity to succeed and grow. Very supportive management team.

    Cons

    Sometimes, the pain of being a very small part of a very big bank can be a problem. At that level, there is too much bureaucracy and everything takes too long.

    Advice to Management

    Keep it up!!


  9. "Great company, great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Intern in Ogden, UT
    Current Employee - Audit Intern in Ogden, UT
    Recommends
    Positive Outlook

    I have been working at UMB Fund Services full-time (Less than a year)

    Pros

    Benefits are fantastic. Dinner provided during busy season for those who work late. Casual dress (jeans)

    Cons

    For me it's a 25-30 minute commute. I'd prefer to live closer.

    Advice to Management

    Keep up the good work. Every manager I've interacted with has been friendly and helpful. My manager in particular is very supportive and helpful while still giving me space to learn on my own.


  10. "Fund Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Accountant in Milwaukee, WI
    Current Employee - Fund Accountant in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook

    I have been working at UMB Fund Services (More than a year)

    Pros

    Awesome company benefits package, good entry-level job for recent college grad, located in the heart of downtown Milwaukee, peers are friendly.

    Cons

    Lack of formal training (but strick performance criteria), below market compensation, smaller organization (in Milwaukee), lack of diversity and inclusion, out-dated technology, overwhelming workload when turnover is high for fund accountants

    Advice to Management

    Invest in your fund accountants growth and development. It is good for the clients, company and the employee.


  11. "Fund Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Accountant in Milwaukee, WI
    Current Employee - Fund Accountant in Milwaukee, WI

    I have been working at UMB Fund Services full-time (More than a year)

    Pros

    Friendly, relaxed work environment. Everyone is very willing to help a new employee. The work environment is stress-free 99% of the time. One's work load will be very consistent, especially as a new employee.

    Cons

    Tasks are extremely repetitive. Day to day duties will not vary. The job becomes very stagnant after one develops the initial skills. Technology will likely make role less relevant in the future. The work can make one feel as if they are cog in a machine. Very little room to separate oneself. There is not enough work, lots of down time depending upon one's fund load.

    Advice to Management

    Focus upon streamlining the processes. There is absolutely no need to have so many fund accountants. Better software would easily cut the number of accountants needed by a 1/3.


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