UMPhysicians Reviews | Glassdoor

UMPhysicians Reviews

Updated September 22, 2017
65 reviews

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2.8
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UMPhysicians Chief Executive Officer Barbara Daniels
Barbara Daniels
2 Ratings

65 Employee Reviews

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Pros
  • Good people don't stay in negative work environments like this one (in 3 reviews)

  • Great Location, great lunch and happy hour options (in 3 reviews)

Cons
  • Lots of change, hard to be part of decision making unless you're in senior management (in 4 reviews)

  • upper management is slow with change, it's hard to see where this company is going long term now that the UMP/Fairview merger ended (in 4 reviews)

More Pros and Cons

  1. "Lab Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lab Technician in Saint Paul, MN
    Former Employee - Lab Technician in Saint Paul, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UMPhysicians full-time (More than 8 years)

    Pros

    Friendly Staff, benefit is competitive

    Cons

    Lots of process improvements assigned to staff, pay rate


  2. "Ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMPhysicians full-time (More than 3 years)

    Pros

    Benefits, flexibility, discount parking, good part of mpls to work in

    Cons

    No accountability. Management is incompetent and extra work is given to you because of this. Lots of talk but no action. Management wants to be involved in everything but does nothing. Pointless meetings all the time.

    Advice to Management

    Listen to your employees and don't ask for advice or suggestions for improvement if you're going to not listen.

  3. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Financial Services/Refunds in Brooklyn Center, MN
    Current Employee - Patient Financial Services/Refunds in Brooklyn Center, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UMPhysicians full-time (More than a year)

    Pros

    work is challenging and keeps me on my toes, and the benefits are great

    Cons

    nobody works together in Patient Financial Services

    Advice to Management

    Listen to what your employees are telling you.


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMPhysicians full-time

    Pros

    Good policies, challenging interview, good pay

    Cons

    Slight Disorganization, recruitment process convoluted


  5. Helpful (5)

    "Not enough give, too much take"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Minneapolis, MN
    Current Employee - Management in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at UMPhysicians full-time (Less than a year)

    Pros

    Great 401k/retirement package, high employer contribution percent

    Cons

    This place expects too much of management. We put in 12 hour days and still can't get everything done that is expected of us. They are constantly coming up with new initiatives before previously implemented one's are completed.

    Advice to Management

    To all get on one page and make strides in one area instead of coming up with a laundry list of projects


  6. "Physician assistant"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at UMPhysicians full-time

    Pros

    Large corporation, hires a lot of APPs

    Cons

    Does not value APPs, confusing onboarding


  7. Helpful (1)

    "Over-worked and under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant in Minneapolis, MN
    Current Employee - Dental Assistant in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UMPhysicians full-time (Less than a year)

    Pros

    Full-time job with very good benefits package

    Cons

    Very low income, interview process takes months, management is not held accountable

    Advice to Management

    Ask your staff for recommendations on what you can do to be better. Make staff feel appreciated. Offer larger wages to keep up with what other companies offer their employees.

  8. "Unprofessional Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CMA in Minneapolis, MN
    Former Employee - CMA in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UMPhysicians full-time (Less than a year)

    Pros

    Patients, providers, not one pro about the supervisor chain of command. The philosophy is to brush it under the rug.

    Cons

    Supervisors, very unprofessional, immature, NO confidentiality! Why do you keep losing good employees?

    Advice to Management

    Listen to the rooming staff. Stop covering up poor supervision! We are caring for cancer patients, they deserve better.


  9. "Patient Financial services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMPhysicians full-time (More than 5 years)

    Pros

    Lots of opportunities to get new experience, cross train etc. Flexible hours, great coworkers and lower management

    Cons

    upper management is slow with change, it's hard to see where this company is going long term now that the UMP/Fairview merger ended.

    Advice to Management

    change needs to happen, it feels a little disorganized


  10. Helpful (1)

    "Clinic Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinic Coordinator in Minneapolis, MN
    Current Employee - Clinic Coordinator in Minneapolis, MN
    Recommends
    Neutral Outlook

    I have been working at UMPhysicians full-time (Less than a year)

    Pros

    UMP values and employs cutting edge research and innovative care models. The majority are caring, respectful and collaborative providers and care teams. Senior management reads and considers patient and visitor feedback, making adjustments as needed. UMP works towards its vision and mission. Providers spend quality time with patients, do thorough evals, listen to patients and answer their questions. (Many of our patients are complex and have several co-existing health issues, whereas some community clinics must quickly shuffle through a minimum number of patients per day). My family has personally seen several providers across family medicine and the specialty clinics and we have been very impressed with all but one physician. We were even so impressed with some physicians that we transferred care to UMP.

    Cons

    Change is slow. Senior management doesn't truly value and consider employee feedback; they have a set vision and require providers, nurses and staff to continually adjust, even when those processes are not working and corrective feedback and suggestions are offered. A few providers have left to work elsewhere and some clinics choose not to be fully staffed during the new center's hours M-F from 7 am-7 pm and Sat. mornings; therefore, demand exceeds supply in some clinics, causing a few months of wait time for appointments. However, I can understand that specialty physicians, after several years of experience and expertise, do not necessarily desire to work evenings and weekends, so they may decide to work at another location.

    Advice to Management

    Listen to and truly consider the feedback of providers, RNs, clinic managers, rooming staff and supportive staff. Each group can see and understand specific aspects of care that can be improved. This will cause improved processes, improved patient care and satisfaction, better employee satisfaction, more engagement and pride in the organization.


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