UMass Medical School Reviews | Glassdoor

UMass Medical School Reviews

Updated April 8, 2017
29 reviews

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UMass Medical School Chancellor Michael F. Collins
Michael F. Collins
8 Ratings

29 Employee Reviews

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More Pros and Cons

  1. "Department Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Coordinator in Shrewsbury, MA
    Current Employee - Department Coordinator in Shrewsbury, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UMass Medical School full-time (More than 8 years)

    Pros

    Good health insurance and flexible time off, when needed. The DCAP and FSA are a tremendous help as is the Free Tuition at all State Universities and colleges.

    Cons

    Absolutely no opportunity for advancement whatsoever. Poor, if any, raises, incredibly dissatisfied staff and low morale, with most people using their positions as, "stepping stones." With the exception of managers, people are paid poorly and have no interest in their job.

    Advice to Management

    Stop duplicating your heavily paid Upper Management. They do not perform as you believe and are a waste of the School's money.


  2. "Frustrating and under-appreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Worcester, MA
    Former Employee - Research Associate in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UMass Medical School full-time (More than a year)

    Pros

    Close to home, relaxed working hours.

    Cons

    Low pay, no opportunity for raises or advancement, micro-managed, parking far away.


  3. Helpful (3)

    "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shrewsbury, MA
    Former Employee - Anonymous Employee in Shrewsbury, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UMass Medical School full-time (More than a year)

    Pros

    less traffic and easy to get to the facility. Secured jobs but again low paid. Good health insurance and extra benifits

    Cons

    Very poor and unprofessional management and underPay the employees. Can't keep their employees at al due to unprofessional behavior toward employees. Barely merit raise every year. No bonus


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  5. Helpful (7)

    "Look elsewhere..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid-level Professional (Non-management), Commonwealth Medicine in Shrewsbury, MA
    Former Employee - Mid-level Professional (Non-management), Commonwealth Medicine in Shrewsbury, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UMass Medical School full-time (More than 5 years)

    Pros

    Good (state) benefits. Stable hours.

    Cons

    I worked in the CWM division of the school. While on the surface, this appears to be a decent place to work, just walk in to any department to see the black cloud of low morale appear. The project expanding the school at the main campus went so far over budget that cutbacks and layoffs are becoming an everyday occurrence. And rather than cutting down on the crazy number of $100k+ salaried executives and senior management staff that do nothing but add layers of bureaucracy and red tape that constantly ties the hands of progress, UMMS likes to start with the little people, cutting employees who, despite having been loyal to the organization for 10+ years at peanut salaries and offered no opportunity for advancement, stuck it out. Over the years, any opportunities for professional development have been cut completely. Tuition is not free for employees (50% off). Free courses offered previously (PMP certification, Lean Six Sigma training, etc.) have all been cut from the budget. Being promoted into a management position is not going to happen. Ever. Internal promotion of that nature is rare. HR is detached from staff and do nothing to facilitate internal growth - internal applicants are treated the same way as if the organization had never met them before and they hadn't put in years of service. Most upper management staff are subject matter experts - not people managers and most lack the skills to effectively manage staff. Despite knowing this, there is no management training provided to new managers (that was cut too). This is a dead end employer. If you want to punch a time clock, keep your head down, sit in a cubicle all day and are not interested in advancing your career (maybe you're biding your last few years until retirement?), then this is the place for you. If you're interested in building a career, move along. Employees are made to feel untrustworthy and completely replaceable - your opinion is not valued. The South Street building is filled with people who are miserable and totally dead inside. It's not pretty.

    Advice to Management

    Invest in your employees. Listen to your employees. You have so much talent and you squander it by paying stuffed shirts full of hot air giant salaries to push paper around and essentially add nothing to the organization. Provide training and advancement opportunities. Provide work/life balance options like flex schedules and work from home options. Make your employees feel like you care about them and want them to succeed. Chop the dead weight at the top and utilize your younger, dynamic, energetic staff to help you move the organization forward. Trust that they have a better idea about how to transform the organization into something great than you do... because what you're doing is not working - financial data and employment turnover most certainly reflect that.


  6. Helpful (4)

    "Academic Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Academic Administrator in Worcester, MA
    Current Employee - Academic Administrator in Worcester, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at UMass Medical School full-time (More than 3 years)

    Pros

    Good benefits with vacation, personal, and sick benefits. Co-workers are nice most times.

    Cons

    This position answers to everyone, so it's stressful and over-worked. The pay is not the best for the amount of work you do and the amount of stress you feel. Most need to do submissions and monitor post-award, which can be difficult when staffing is not brought in.

    Advice to Management

    Stop hiring freezes to balance the department budgets. The University is too lean on human resource, and employees are stressed out and feeling the need to move to other employers.


  7. Helpful (4)

    "Continued IT layoffs make job more stressful than it should be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Shrewsbury, MA
    Current Employee - Software Engineer in Shrewsbury, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at UMass Medical School full-time (More than 10 years)

    Pros

    -Benefits and time off
    -Some new technologies being introduced

    Cons

    -Big layoffs and random layoffs (person here and there) have resulted in a lot of good people leaving.
    -Pay below market for private sector.
    -IT Management is not good.

    Advice to Management

    The people in IT management don't know what they are doing.


  8. Helpful (6)

    "Buyer beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at UMass Medical School full-time

    Pros

    Work with some very bright people, dynamic environment with the opportunity to learn a lot of new technologies.

    Cons

    IT group - Absolutely horrible management. - secretive, very little opportunity for advancement. Make too much money and you will have a target on your back. No recognition for the work you do, tons of school politics and state politics to navigate.

    Advice to Management

    Start valuing the people who work everyday to make YOU successful. You preach the value of communications but yet you don't communicate at all. How about recognizing people for a job well done - most of us don't even feel like you know we exist.


  9. "Administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at UMass Medical School full-time

    Pros

    Lots of vacation and holiday time. 10 years = vested = 80% of your healthcare paid by the state in your retirement. (If the benefit still exists.)

    Cons

    Horrible, heavy politics. Raises that barely constitute cost of living raises regardless of outstanding reviews and work history. No advancement opportunity. Many employees do very little work because there is no incentive or they are politically connected. Most stay to get their 10 years and be vested.

    Advice to Management

    Value your people.


  10. Helpful (2)

    "Revolving Door Syndrome - Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at UMass Medical School full-time (More than a year)

    Pros

    Decent benefits if you work over 30 hours per week.

    Cons

    Supervisors play favorites, High turnover rate

    Advice to Management

    Please fix the lack of clear direction from supervisors/managers which has a profound negative impact on their subordinates.


  11. "It is regular. Not very fitful for young people. good work and life balance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Staff in Worcester, MA
    Current Employee - Research Staff in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are very nice. Offer a lot of courses. Working environment is good as well.

    Cons

    Parking is not good. It is not good for young people to grow up.

    Advice to Management

    Try to create more opportunities for young employee.


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