UMass Memorial Health Care Reviews | Glassdoor

UMass Memorial Health Care Reviews

Updated November 14, 2017
142 reviews

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3.5
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UMass Memorial Health Care President and CEO Eric Dickson, MD
Eric Dickson, MD
33 Ratings

142 Employee Reviews

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Pros
Cons
  • The multiple critical demands mean that you often cannot give the kind of patient care your would like to give (in 6 reviews)

  • Some years non-union employees do not get raises, because union employees get raises (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Revenue cycle analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Cycle Analyst in Clinton, MA
    Current Employee - Revenue Cycle Analyst in Clinton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Health Care full-time (More than 10 years)

    Pros

    Work with some of the best dedicated reliable people

    Cons

    Haven't experienced cons that would influence my time with umass


  2. "Good Place Overall"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UMass Memorial Health Care full-time

    Pros

    My coworkers took some time for me to get used to, but, once I did, I liked them very much. People brought in food that they made. Most of the people were very unselfish and helped out when they could and showed appreciation when you helped them out.

    Cons

    If you are not in the union, it is hard to get a job, like if you go in as a temp, for example. I found it hard to have to stay in the building as you are given a mere half hour for lunch and I am used to having an hour to go where I want. You have to pay for parking in a lot that is far away from the hospital and have to take a bus in. Also, some management was very easygoing but some of them were too sneaky.

    Advice to Management

    Don't be so sneaky and let people know in private if they did something wrong rather than calling them out and embarrassing them in front of others.

  3. "Worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Health Care full-time

    Pros

    Wide variety of career paths & opportunities.

    Cons

    Not immune to bureaucracy and privedge. Typical for academia & medicine.


  4. "Cutting Edge Work with Some Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Worcester, MA
    Current Employee - Data Analyst in Worcester, MA
    Recommends
    Positive Outlook

    I have been working at UMass Memorial Health Care full-time

    Pros

    Flexibility to work remotely as needed, flexible time schedule

    Cons

    No sick time vs. vacation time bank (all earned time lumped), no guidelines for regularly working remotely


  5. "Marlborough hospita"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dietitian in Boston, MA
    Current Employee - Dietitian in Boston, MA
    Recommends
    Positive Outlook

    I have been working at UMass Memorial Health Care part-time (More than a year)

    Pros

    very cooperating staff and pleasant atmosphere to work in

    Cons

    understaffed most of the time

    Advice to Management

    Hire some more people


  6. "Revenue Cycle Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marlborough, MA
    Current Employee - Anonymous Employee in Marlborough, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at UMass Memorial Health Care full-time (More than 3 years)

    Pros

    Busy, lots of variety,

    Cons

    Low salary, low if any raise.


  7. "National Certified Pharmacy Technician Salary"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Health Care full-time

    Pros

    The benefits are really great

    Cons

    Working for a Union sucks

  8. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Health Care full-time (More than a year)

    Pros

    Excellent leadership with a clear vision. Dedicated people doing meaningful work. Strong sense of community. Have made many friends here.

    Cons

    It's a complex organization that can take some time to fully learn

    Advice to Management

    Keep doing what you're doing and don't be discouraged if change takes longer than expected. Continue to visit the staff and ask questions.


  9. "Lpn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Worcester, MA
    Former Employee - Licensed Practical Nurse in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMass Memorial Health Care full-time (More than 5 years)

    Pros

    Great learning experiences, benefits and teamwork

    Cons

    My job description only allowed full time work plus frequently on call.

    Advice to Management

    Thank you for employing me. My experience was truly educational.


  10. "Charge Master Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Health Care full-time

    Pros

    none to comment on right now

    Cons

    no raises in two years


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