UMass Memorial Health Care Reviews | Glassdoor

UMass Memorial Health Care Reviews

Updated October 30, 2018
186 reviews

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3.1
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UMass Memorial Health Care President and CEO Eric Dickson, MD
Eric Dickson, MD
46 Ratings

186 Employee Reviews

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Pros
  • "Great benefits, and great co-workers" (in 14 reviews)

  • "Good pay, flexibile schedule, good benefits" (in 10 reviews)

Cons
  • "The multiple critical demands mean that you often cannot give the kind of patient care your would like to give" (in 8 reviews)

  • "Boring work, pay isnt high, takes forever to get full time and benefits" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMass Memorial Health Care part-time

    Pros

    Community feel in the workplace. Everyone is working with one another to be successful.

    Cons

    The company does not have many downsides

    UMass Memorial Health Care Response

    Sep 6, 2018 – Manager, Recruiting Operations

    Dear Former Caregiver,

    Thank you for taking the time to post a review. We're proud to be able to serve our local community and create that community feeling at work as well. Being a team player is... More


  2. "Houseworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Health Care part-time

    Pros

    Very flexible managers who don't expect more than you can give

    Cons

    Scheduling could be a little confusing and irritating sometimes

    UMass Memorial Health Care Response

    Aug 30, 2018 – Manager, Recruiting Operations

    Dear Houseworker,

    Thank you for taking the time to post a review! The housekeeping managers are a great group of people and we're happy to hear that your experience has been positive. They take... More

  3. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UMass Memorial Health Care (More than 3 years)

    Pros

    supportive peers, good shift differential pay

    Cons

    Skills not fully utilized.


  4. "Busy, top heavy institution with great potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at UMass Memorial Health Care full-time (More than 10 years)

    Pros

    large academic medical center in central MA with diverse population

    Cons

    Like most of healthcare it is a business and decisions are made from the top; employees are replaceable.

    Advice to Management

    Need more front line healthcare workers and fewer layers of administration.


  5. "Lab Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at UMass Memorial Health Care part-time

    Pros

    did not need any lab experience

    Cons

    no place to grow without another degree


  6. "Health Analyst"

    StarStarStarStarStar
    Current Employee - Data Analyst in Worcester, MA
    Current Employee - Data Analyst in Worcester, MA
    Doesn't Recommend

    I have been working at UMass Memorial Health Care full-time (More than a year)

    Pros

    Depending on a team, you can be lucky to get a better manager

    Cons

    A lot of politics involved in promotion

    UMass Memorial Health Care Response

    Sep 28, 2018 – Manager, Recruiting Operations

    Dear Data Analyst,

    Thank you for your service and for taking the time to share your feedback. If you would be open to sharing more about your experience with us so we can make this a place you... More


  7. "Rn icu"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Worcester, MA
    Current Employee - Staff RN in Worcester, MA

    I have been working at UMass Memorial Health Care part-time (More than 10 years)

    Pros

    Pay, benefits, hours, parking, cafeteria

    Cons

    Staffing, equipment, management, needs renovation

    UMass Memorial Health Care Response

    Aug 31, 2018 – Manager, Recruiting Operations

    Dear RN,

    Thank you for taking the time to post a review, we're happy to hear that you've had a good experience with our pay and benefits. Our Medical Center 2020 refresh project to renovate our... More

  8. "RN med surg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Med/Surg
    Current Employee - RN Med/Surg
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UMass Memorial Health Care part-time (More than 3 years)

    Pros

    None I have been there too long

    Cons

    Awful wouldn't recommend to anyone

    UMass Memorial Health Care Response

    Sep 14, 2018 – Manager, Recruiting Operations

    Dear Med/Surg RN,

    Thank you for taking the time to post a review. We'd like to learn more about your experience and how we can make this a place you would recommend. Please email us at... More


  9. Helpful (1)

    "I generally expected more professionalism from higher up but was very disappointed with there work ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PCA II in Worcester, MA
    Former Employee - PCA II in Worcester, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at UMass Memorial Health Care full-time (More than 3 years)

    Pros

    The pros would be there benefits there great and reasonably priced

    Cons

    The cons would be the miss management I experienced as well as the turn around rate

    Advice to Management

    My advice to management is to get more involved and actually do and not say as well as not hiring a manager and or person for a boss position who can't fill in the shoes properly no guidance or action do to the fact they fear being disliked and or chooses not to deal with confrontations there too many wannabe chiefs in an Indians position


  10. "nurse practitioner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Health Care full-time

    Pros

    large teaching hospital. great job for new grad, tons of learning experience

    Cons

    very very busy hospital. poor management. almost impossible to get merit raises

    UMass Memorial Health Care Response

    Aug 30, 2018 – Manager, Recruiting Operations

    Dear Nurse Practitioner,

    Thank you for your service and for taking the time to leave a review. We're happy to hear that you're enjoying the learning opportunities that our academic medical center... More


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