UMass Memorial Health Care Reviews | Glassdoor

UMass Memorial Health Care Reviews

Updated November 14, 2017
45 reviews

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4.0
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UMass Memorial Health Care President and CEO Eric Dickson, MD
Eric Dickson, MD
10 Ratings

45 Employee Reviews

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Pros
Cons
  • The multiple critical demands mean that you often cannot give the kind of patient care your would like to give (in 6 reviews)

  • Some years non-union employees do not get raises, because union employees get raises (in 5 reviews)

More Pros and Cons

  1. "Good Place Overall"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UMass Memorial Health Care full-time

    Pros

    My coworkers took some time for me to get used to, but, once I did, I liked them very much. People brought in food that they made. Most of the people were very unselfish and helped out when they could and showed appreciation when you helped them out.

    Cons

    If you are not in the union, it is hard to get a job, like if you go in as a temp, for example. I found it hard to have to stay in the building as you are given a mere half hour for lunch and I am used to having an hour to go where I want. You have to pay for parking in a lot that is far away from the hospital and have to take a bus in. Also, some management was very easygoing but some of them were too sneaky.

    Advice to Management

    Don't be so sneaky and let people know in private if they did something wrong rather than calling them out and embarrassing them in front of others.


  2. "Marlborough hospita"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dietitian in Boston, MA
    Current Employee - Dietitian in Boston, MA
    Recommends
    Positive Outlook

    I have been working at UMass Memorial Health Care part-time (More than a year)

    Pros

    very cooperating staff and pleasant atmosphere to work in

    Cons

    understaffed most of the time

    Advice to Management

    Hire some more people

  3. "Charge Master Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Health Care full-time

    Pros

    none to comment on right now

    Cons

    no raises in two years


  4. "Customer Service"

    StarStarStarStarStar
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends

    I have been working at UMass Memorial Health Care as a contractor

    Pros

    Great place to work for and with employees!

    Cons

    I have no cons at this time.


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UMass Memorial Health Care part-time

    Pros

    Good pay
    Opportunity to pick up hours

    Cons

    Some nurses will run you and sit around if the opportunity presents itself


  6. "Happy there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pca in Worcester, MA
    Former Employee - Pca in Worcester, MA

    I worked at UMass Memorial Health Care part-time (More than a year)

    Pros

    Peers were great. Loved the people I worked with.

    Cons

    High expectations from management


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMass Memorial Health Care full-time (More than 3 years)

    Pros

    Opportunity to help a lot of people when you focus on the patient experience
    Many great new programs

    Cons

    As with any large organization, bureaucracy can be a challenge.

    Advice to Management

    Keep working towards continually improving the patient experience.

  8. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMass Memorial Health Care as a contractor (More than a year)

    Pros

    Challenging and exciting work. Projects were cutting edge and very rewarding

    Cons

    budget process could have been better and more consistent

    Advice to Management

    none. I enjoyed working there.


  9. "patient transport"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UMass Memorial Health Care part-time (More than a year)

    Pros

    flexible work hours and have good understandable staff. Was a high school student.

    Cons

    was not competitive and did not retain talent.

    Advice to Management

    none


  10. Helpful (1)

    "Staff RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Worcester, MA
    Current Employee - Staff RN in Worcester, MA
    Doesn't Recommend

    I have been working at UMass Memorial Health Care full-time (More than 8 years)

    Pros

    Excellent pay. Gain a broad base of experience.

    Cons

    The multiple critical demands mean that you often cannot give the kind of patient care your would like to give.

    Advice to Management

    Staffing ratios matter. Nurses should not have more than 4 patients.


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