UMass Memorial Health Care Reviews | Glassdoor

UMass Memorial Health Care Reviews

Updated July 18, 2017
132 reviews

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3.3
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Eric Dickson, MD
28 Ratings

132 Employee Reviews

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Pros
Cons
  • The multiple critical demands mean that you often cannot give the kind of patient care your would like to give (in 6 reviews)

  • Some years non-union employees do not get raises, because union employees get raises (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Low pay, employees are micro-managed, it's a wonder that anything gets done with so many meetings."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Met some great people, decent vacation time.

    Cons

    Terrible pay. Work load doubled after a hiring freeze was put into place with no extra compensation. Different rules apply to different employees - double standard. Always have to watch your back. Plan on leaving for work at least 45 minutes earlier than expected due to the parking issues (and bring an extra coat for when you have to wait outside for a shuttle in the winter).

    Advice to Management

    Treat your employees with respect - all employees.


  2. Helpful (2)

    "Medical Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Health Care full-time (More than 10 years)

    Pros

    Big company with lots of jobs.

    Cons

    Found it to be a hostile work environment.

  3. "UMass Memorial was awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Worcester, MA
    Current Employee - Executive Assistant in Worcester, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at UMass Memorial Health Care full-time (More than a year)

    Pros

    I was able to become Six Sigma Lean Certified the second month on the job.

    Cons

    Position was eliminated which means I have no job now...

    Advice to Management

    Nothing


  4. "Mismanaged finanically therefore they treat their employees terribly, especially the RNs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Worcester, MA
    Former Employee - Registered Nurse in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UMass Memorial Health Care full-time (More than 8 years)

    Pros

    Level 1 trama center in central ma.

    Cons

    They have scaled there education back for RNs because of a lack of funds.
    They do not value their employees and are trying to pull back on benefits to save money.
    Severe micromanagement and zero autonomy. Ranked the worse Emergency Dept in the state of MA. Vascular surgery dept unsafe.
    If umass had their way they would hire uneducated individuals from 3rd world country's so they would not pay them. Equivalent to sweatshop mentality of patient care.

    Advice to Management

    Umass was once a fabulous hospital to work and to receive medical care. I would clean house at the very top of management before it files for chapter 11. The RNs are your #1 assets.


  5. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay depending on the department,
    good location away from Boston so the commute may be more tolerable depending on where you live

    Cons

    This is such a toxic work environment. I have worked in two different departments and it's terrible.

    Advice to Management

    It's so bad I wouldn't know where to start. I guess the first thing would be to revire the people that have worked there for 30 - 40 years and see if they are still contributing at the level they should be.


  6. Helpful (1)

    "ED Registration Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registration Representative in Worcester, MA
    Current Employee - Registration Representative in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UMass Memorial Health Care (More than a year)

    Pros

    They pay very well compared to the other hospitals in the area

    Cons

    My department is terribly managed, the hospital is too big and things just don't get accomplished. My department is experiencing a lot of budget cuts so we often go without breaks.

    Advice to Management

    Listen to your employees!


  7. "Competitive salary but not worth the hostility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A
    Former Employee - N/A
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits, competitive salary, depending on the department you can be able to work with some amazingly driven individuals.

    Cons

    Management is extremely corrupt. Union vs. non-union causes many issues. Most work in very stressful, anxiety driven hostile environments.

  8. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fair pay, union beneficial for long term employees

    Cons

    Lagging in technology and advancement


  9. Helpful (1)

    "Terrible IT Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UMass Memorial Health Care full-time

    Pros

    None at the moment

    Cons

    Treats employees terrible, very disorganized, worst management ever.

    Advice to Management

    Get organized and train people.


  10. "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Dudley, MA
    Former Employee - Certified Pharmacy Technician in Dudley, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UMass Memorial Health Care (More than 10 years)

    Pros

    Good benefits and pay. Good amount of earned time off. Friendly co workers. Reimbursement of educational cost for some courses, classes.

    Cons

    Condescending attitude my management. Hard to get time off. No room for growth within department. Many staff members are allowed to do a minimum of work while others are expected to pick up the slack.

    Advice to Management

    Treat people with the respect they deserve. Do not micro-manage


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