UMass Memorial Medical Center Reviews | Glassdoor

UMass Memorial Medical Center Reviews

Updated January 29, 2017
104 reviews

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3.3
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Eric Dickson, MD
24 Ratings

104 Employee Reviews

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Pros
  • Great benefits and amazing people (in 11 reviews)

  • Great people and staff to work with; pleasant working environment (in 7 reviews)

Cons
  • Some years non-union employees do not get raises, because union employees get raises (in 5 reviews)

  • long hours some days and rotating holidays (in 4 reviews)

More Pros and Cons

  1. "Lab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UMass Memorial Medical Center full-time

    Pros

    Great hours, pay, benefits, co-workers

    Cons

    Poor management thru out the Lab.


  2. "Decent pay, poor treatment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STaff Registered Nurse in Worcester, MA
    Former Employee - STaff Registered Nurse in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UMass Memorial Medical Center full-time (Less than a year)

    Pros

    Decent pay and good learning environment with the medical school

    Cons

    Nurses eat their young, no accountability

    Advice to Management

    Hold bad employees accountable. Ensure new nurses are given adequate support.


  3. "Neutral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UMass Memorial Medical Center (Less than a year)

    Pros

    It's a great place to work if your looking for advancement opportunities. The pay rates are pretty good and the benefits are great. Most of the staff are pretty friendly across all departments.

    Cons

    Some of the management need to be retrained or coached on how to properly manage a staff and processes of work flow.

    Advice to Management

    Please listen to the employees who do the job on a daily basis. Sitting behind a desk and going to meetings does not qualify you to make some of the changes that are being made with some of the processes of work flow. It may look great on paper but doesn't necessarily work in the real world. Treat your staff with respect! You will get better work from happy employees who feel appreciated than you will from employees who feel degraded.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN
    Current Employee - Staff RN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Medical Center part-time (Less than a year)

    Pros

    I had a great manager. Good educational support. Good pay and benefits

    Cons

    A lot of lateral violence with older nurses. A few PCA's are also aggressive towards new grad nurses

    Advice to Management

    Find ways to recognize that lateral violence is happening within nursing and also take note of PCA attitudes towards new staff especially new grads


  6. "Talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Coordinator in Worcester, MA
    Current Employee - Talent Acquisition Coordinator in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Medical Center full-time (More than a year)

    Pros

    Large hospital with a lot of employees.

    Cons

    Antiquated thinking and lack of growth for employees.

    Advice to Management

    Don't lose talented people due to lack of advancement.


  7. "Medical administrative secretary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to work, excellent pay and benefits. I enjoyed my job thoroughly and had great rapport with the patients. There were patients who would ask for me specifically because they knew I would go out of my way to help them.

    Cons

    Not enough staff to provide sufficient coverage for the number of doctors and patients. Union did not help when jobs were lost due to layoffs.

    Advice to Management

    Replacing experienced staff with non-experienced staff due to saving money on salaries does not equal good patient care.


  8. "UMASS"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    I enjoyed working here, it is a great academic medical center, lots of opportunities to advance. No need to travel all the way into Boston.

    Cons

    It is a large institution, sometimes change happens very slowly. Multiple campuses are challenging if you need to travel between them for meetings.


  9. "Dietitian"

    Star Star Star Star Star
    Current Employee - Registered Dietitian in Worcester, MA
    Current Employee - Registered Dietitian in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time (More than 5 years)

    Pros

    Trauma center for Central MA

    Cons

    Some years non-union employees do not get raises, because union employees get raises.


  10. Helpful (1)

    "Many great opportunities for expanding your career portfolio within the UMASS system!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Exceptional benefits package, competitive pay, multiple locations, supportive management team make UMASS a great employer within the community!

    Cons

    Potential to feel like a tiny fish in a massive ocean, divided management teams


  11. "Central Patient Transport"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UMass Memorial Medical Center part-time

    Pros

    Relaxed department
    Easy Interview
    Nice career advancement

    Cons

    lack of respect
    long hours
    constant overtime for holidays
    mandatory overtime



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