UPS Reviews in Keene, NH | Glassdoor

UPS Keene Reviews

2 reviews

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Keene, NH

5.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
UPS Chief Executive Officer David Abney
David Abney
0 Ratings

2 Employee Reviews

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Pros
  • Great benefits for part time employees (in 774 reviews)

  • good benefits and employer culture (in 598 reviews)

Cons
  • Improvement needed for a work life balance (in 242 reviews)

  • Only Part Time would like my position to be (in 445 reviews)

More Pros and Cons

  1. Helpful (2)

    "Excellent company to work for. Good to seasonal employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Package Handler in Keene, NH
    Former Employee - Seasonal Package Handler in Keene, NH
    Recommends
    No opinion of CEO

    I worked at UPS part-time (Less than a year)

    Pros

    Lots of hands-on learning. Great teammates. Get lots of exercise from getting in and out of package truck on delivery route. Learned to be very speedy and courteous at the same time during customer interactions.

    Cons

    Riding in a package truck is cold, and if you are on rural roads with winter frost heaves, watch out, it's bumpy! All told, however, an excellent experience.


  2. "UPS delivers when it comes to pay and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regular Package Driver in Keene, NH
    Current Employee - Regular Package Driver in Keene, NH
    Recommends
    Approves of CEO

    Pros

    Pay, stability, excellent benefits, company loyalty, ups brand recognition, ground-up business growth. Internal recruitment rather than seeking outside talent is crutial to employee loyalty. UPS is great at maintaining profits in various macroeconomic situations, producing great employment stability. Plentiful vacation time is essential for employee moral and productivity. Profits are more equitably shared between employees and stockholders. Benefits provide excellent source of tax free compensation.

    Cons

    Focus on the numbers game rather than personal accomplishment. An employee is more than a set of performance numbers. Top down management needs to be reduced. Customer service from the 800 phone centers is dreadful. Relations between management and hourly employees needs improvement.

    Advice to Management

    Allow hourly employees more flexibility in servicing the customer, decentralize customer service to individual centers. Be more supportive of attaining higher education. Continue to work more effectively with the Teamsters union.


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