UPS Reviews in New York City, NY | Glassdoor

UPS New York City Reviews

Updated June 12, 2017
463 reviews

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New York City, NY Area

3.4
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UPS Chief Executive Officer David Abney
David Abney
108 Ratings

463 Employee Reviews

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Pros
  • Great benefits for part time employees (in 778 reviews)

  • good benefits and employer culture (in 604 reviews)

Cons
  • Improvement needed for a work life balance (in 245 reviews)

  • Only Part Time would like my position to be (in 447 reviews)

More Pros and Cons

  1. "Center mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Manager in New York, NY
    Former Employee - Center Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS full-time (Less than a year)

    Pros

    Great money good benefits

    Cons

    Long hours high pressure tough schedule

    Advice to Management

    Listen to your front line employees


  2. "Not for the weak minded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Package Handler in Maspeth, NY
    Current Employee - Package Handler in Maspeth, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than 3 years)

    Pros

    Great workout. stable benefits. okay pay. great opportunity to advance both inside and outside of the building. Different shifts available

    Cons

    Not enough hours.childish behavior among co-workers.making book is stressful but if you make it through peak you got this.work smart not hard

    Advice to Management

    Remember at some point you started in our position

  3. "Driver Helper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry in Elizabeth, NJ
    Former Employee - Data Entry in Elizabeth, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS full-time (Less than a year)

    Pros

    It had great hours and match my skiils

    Cons

    Locations are not convenient some times

    Advice to Management

    it great job to find information about


  4. "Loader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - JIMMY JAZZ in Brooklyn, NY
    Former Employee - JIMMY JAZZ in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UPS full-time (Less than a year)

    Pros

    To become union, delivery Driver, supervisor experience

    Cons

    Too many hours, bad manager,


  5. "Sr Application Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Programmer in New York, NY
    Former Employee - Senior Applications Programmer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    401 K match. Is great and the salary are competitive

    Cons

    Management is something a which unte

    Advice to Management

    Listened to employees as well. Not to only take management word for the ultimate truth.


  6. "oms"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OMT in New York, NY
    Current Employee - OMT in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than 3 years)

    Pros

    great insurance, school reimbursement program

    Cons

    you wok many hours and might have to do other peoples work


  7. "I.T. Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - I T Intern in Wayne, NJ
    Current Intern - I T Intern in Wayne, NJ

    I have been working at UPS as an intern (Less than a year)

    Pros

    Great place to work, Managers are very helpful.

    Cons

    None I can think of because due to the fact that its an internship.

  8. "Pain & Suffering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-loader in Parsippany, NJ
    Current Employee - Pre-loader in Parsippany, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    loaders and PT sups are a pleasure to work with, great benefits, bagels on fridays, bbqs in summer, warehouse has heat in winter, leaving the facility everyday

    Cons

    where to even begin?.... hourly employees ripped off on paychecks,full time sups and hub manager make warehouse highly hostile working environment, loaders constantly thrown under bus by management for not hitting numbers, we are demoralized by management, get cursed and yelled at and they get in our faces, packages have become so big and heavy its hard to load properly, upper management thinks they are always right but usually not, safety is nonexistent, not given enough time to do work and then we are verbally abused for it, constant tension between hourly employees and management, union is useless, all chaos no management everyday, packages do not have proper weights on them (injury waiting to happen) which is a way for UPS to bill customers less for shipping and maintain business relationship, impossible to get promoted, full time positions always go to family members of management at Parsippany NJ location, brutal work loads, work is like modern day slavery, boxlines are always understaffed,

    Advice to Management

    stop making UPS a miserable place to work, management needs to be held accountable for their mistakes and not blame everyone else for them, more pre-planning needs to be done to prevent chaos at end of shift, management does not care about employee concerns about workloads and we need to stop being ignored because we know what we are talking about since we can see issues arise way before management does, management needs to stop waiting until last second to fix mistakes, stop using numbers to evaluate performance as they are very misleading and do not explain the whole story, upper management continue to make the same mistakes and need to learn from them, dispatchers overload trucks all the time because I do not think they can see the dimensions of the boxes being put on trucks, create a better working environment for hourly employees because we are miserable, get rid of the third reich regime/dictatorship of Vince in Parsippany NJ.... he runs the facility like a concentration camp abusing workers,


  9. Helpful (3)

    "Part time supervisor at my Hubs Twilight shift was a nightmare!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Parsippany, NJ
    Former Employee - Supervisor in Parsippany, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UPS part-time (More than 8 years)

    Pros

    They can offer some good things like benefits and some money for school.

    Cons

    I worked on the Twilight sort in the Parsippany NJ hub. Working as a PT there supervisor was hell. They treat you like garbage. They play favorites and if you're not one of their favorites then then get out ASAP. They constantly put me in unsafe situations. As a supervisor I wasn't supposed to handle any packages since that's union work. My boss loved to make me start doing union work (unload, sort, load, etc). If a union member saw me they would file a grievance and I would be sat down by my boss and the shift manager. This is the point when my boss would "forget" he ordered me to do the work and I would get chewed out. I have seen this happen to several people.

    I'd like to point out another situation that constantly created unsafe working conditions. At least several times a shift there would end up being a package jam one one of the many conveyor belts. The proper procedure is to radio the person that controls the start/stop of the belts and have them turn off the belt. You then get on the belt and break the jam and get back off the belt and have it restarted. The full-time supervisors and managers don't like it when a belt is turned off, regardless of the reason. One of them would ask why a belt was off, and they would be told I or another PT Supervisor was breaking the jam. All too often the the FT Sup or manager would ignore the fact someone was on the belt an order the guy to restart the belt with the supervisor still on it. Thankfully I knew this could happen and I made sure I didn't box myself in and get off the belt quickly so I didn't get hurt.

    In my later years, while I had the boss from above, my life got even worse. My fellow supervisors as well as my boss began mentally harassing and abusing me. It's as if they made a game out of torturing me. Since my boss was in on it, he obviously didn't care. Even when my manager was around for this he didn't do anything about it. Even a complaint to HR only stopped it for about a month. I'm not saying that this will happen to you if you work as a PT supervisor. However I have seen this happen to at least one other colleague, so it's not an isolated incident.

    Also be prepared to get chewed out if one of your employees get injured. Even if the injury is caused by by another department and there was nothing you could have done, you will be blamed.

    Advice to Management

    Treat your employees and supervisors better and don't them to disregard safety rules and to do work they shouldn't do.


  10. "Working with UPS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Helper Ups in New York, NY
    Former Employee - Driver Helper Ups in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS full-time (Less than a year)

    Pros

    It helps to do valuable job to deliver mail to customers and pick up mail from customers. People could receive their mail in time.

    Cons

    It requires to work outside on the streets even if there is rain or snow.

    Advice to Management

    I advice to hire new people to do great job.


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