UPS Reviews | Glassdoor

UPS Reviews

Updated July 20, 2017
8,156 reviews

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3.5
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UPS Chief Executive Officer David Abney
David Abney
1,769 Ratings

8,156 Employee Reviews

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Pros
  • I love that they have great benefits (in 790 reviews)

  • good benefits and employer culture (in 611 reviews)

Cons
  • Improvement needed for a work life balance (in 249 reviews)

  • Only Part Time would like my position to be (in 453 reviews)

More Pros and Cons

  1. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at UPS full-time (More than 10 years)

    Pros

    Excellent benefits, vacation time is great if you have enough years in

    Cons

    long, long hours - more negative than positive from management. Union employees can be hard to deal with.

    Advice to Management

    Be better - get with the times and stop being stuck in 1972 - treat everyone the same and pay what they are worth


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS full-time

    Pros

    All it is great place to work

    Cons

    None go go to go it's great

    Advice to Management

    I don't have any thing

  3. "Driver helper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Driver Helper in Austin, TX
    Former Employee - Seasonal Driver Helper in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS part-time (More than 3 years)

    Pros

    Great company to work for

    Cons

    Wish that it was not seasonal work

    Advice to Management

    Yes


  4. "package handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at UPS part-time

    Pros

    tuition assistace, school bonuses, and its part time

    Cons

    very dirty and hard work


  5. "Working at UPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    For a starting position you make good money
    The people there are fun and keep you entertained

    Cons

    They only care about how long you've been there,
    and you don't get that many hours


  6. "Reload Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UPS part-time (Less than a year)

    Pros

    Plenty of opportunity once you prove yourself.

    Cons

    Management vs. Union culture was poisonous. Never had the right tools to manage my shift; ALWAYS understaffed.

    Advice to Management

    Learn to value people and their time.


  7. "Safety Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safety Supervisor in Harrisburg, PA
    Current Employee - Safety Supervisor in Harrisburg, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    Best Part-Time Supervisor salary you will find anywhere. They also give you 25,000 dollars free for continuing education expenses.

    Cons

    Higher Management do nothing to manage and train their employees in the building and tend to just yell at there employees and think that they will be able to fix issues from that type of encouragement.

    Advice to Management

    Stop playing games on your smart phones in the office and go train your Full Time Area Supervisors how to run the building.

  8. "International Account Executive career opportunities"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time (More than 5 years)

    Pros

    Was great working for established and recognizable business.

    Cons

    Too much "blowing smoke" and number manipulation related to new revenue attainment. You either blurred the lines to manipulate or let the dice roll as they may. Too many number games played throughout the business development side of the business.

    Advice to Management

    Concentrate on maintaining business and being fair with customers so that businesses will flock to you rather than having to focus on chasing new business (past customers and those using competitors). If you're fair and doing a really good job of serving current customers, new ones will seek you out to do business with you.


  9. "Reasonable"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Pros

    benefits, pays pretty good, coworkers are chill

    Cons

    none really, not for you if you dont like fast pace work


  10. "Not Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Ballymount, Co. Dublin (Ireland)
    Former Employee - Technical Support in Ballymount, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UPS full-time (Less than a year)

    Pros

    Most people were really nice and pleasant to work with. The work environment was good, facilities were about what you'd expect. Canteen with vending machines, fridge, microwave, kettle.

    Cons

    Traffic is a nightmare at night. If you left before 5pm it would take a minute to get out of the estate, but if you left after 5pm it would be 30 minutes to go 100yds to the business estate exit.

    My boss wouldn't be flexible about start and finish times, even though they and others in my department came and went as they pleased. Offered to start later and finish later or start earlier and finish earlier but they wouldn't entertain it. I'd not been there long and this incident set off alarm bells for me because their reaction to being asked a simple request was bizarre.

    As I say most people are really nice but there were a few who had been there for years and years and they were allowed to speak to you like crap and the rules didn't seem to apply to them. My immediate supervisor was one of those.

    The flexibility about times and my request really brought it home to me that we wouldn't get on. They just couldn't find it in themselves to compromise about anything after my initial request and I decided to hand my notice in a few weeks later.

    HR in my exit interview said they would have facilitated some flexibility but I felt that my boss would have taken this as a declaration of some sort of war, I just wanted to leave quietly, at the end of the day I just want to earn a living not go into battle every day.

    Advice to Management

    Be careful about who you have as supervisors. Some people are really good at their job but are absolutely useless at managing people. Bear in mind great football players aren't guaranteed to make great football managers.

    And if their is a history of people leaving a department after a short time do you not think something is fundamentally wrong?


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