UPS Supply Chain Solutions Reviews | Glassdoor

UPS Supply Chain Solutions Reviews

Updated May 1, 2017
248 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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UPS Supply Chain Solutions CEO David Abney
David Abney
36 Ratings

248 Employee Reviews

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Pros
  • Excellent work/life balance philosophy (in 10 reviews)

  • Great benefits and opportunity to work in different departments (in 19 reviews)

Cons
  • Absolutely no work life balance, the first summer I worked here I had no life, and was told one more week of mandatory OT for months (in 7 reviews)

  • It is very hard to move up/ get promoted (in 4 reviews)

More Pros and Cons

  1. "Ok work, ok pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brokerage Representative II in Romulus, MI
    Current Employee - Brokerage Representative II in Romulus, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The money is decent if you don't mind the daily ups and downs of brokerage.
    The people can be pretty great too. Good benefits and discount program.

    Cons

    Open floor environment means lots of chatter so it can be hard to focus. On days that it's busy the phone rings off the hook so you end up with a headache. Some of the people are abbrasive and seem to have no proffesionalism.. Theres nothing too drastic to make me say I HATE THIS PLACE. It's just not great.

    Advice to Management

    Take a break!


  2. "Loved the work pay was decent management in the tempe az location was awful and unprofessional."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UPS Supply Chain Solutions full-time (Less than a year)

    Pros

    The pay was decent and the work was easy. Good hours lots of ot if you wanted it. Decent benefits

    Cons

    Management sucked. They were unprofessional and they didn't care about their employees alot of rumors spread by them about employees

    Advice to Management

    Care about your employees more


  3. "Warehouse associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Londonderry, NH
    Former Employee - Warehouse Associate in Londonderry, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UPS Supply Chain Solutions full-time (More than a year)

    Pros

    It was UPS and they have a good rep but it's definitely not small package which is where the good reputation comes from. Long hours so if u like OT it's a good place to get it. New building and plenty of parking.

    Cons

    This review is mainly for the Londonderry location. Where to begin? It was like being in the military. At one point management wanted me working 7 days a week working 10 hr shifts. When the place first opened it was a poop show, I hear it still is. There was consistent churn with temporary employees, UPS employees and management. The pay was awful for the work required. They wanted world class service on a shoe string budget. Temp employees were treated very poorly along with everyone else. It felt like we were working in a sweat shop in a 3rd world country. Sups were always in meetings and required a lot of people making 10 bucks an hr. It was very unorganized especially for calling it a UPS operation. It was the laughing stock of local UPS employees working for small package, where the operation was smooth and highly effective. This place is not worth the effort. Absolutely no work life balance, the first summer I worked here I had no life, and was told one more week of mandatory OT for months. They stopped telling us that after a few months and eventually had to go back to normal hrs after hundreds of people quit. I'd work 12 hrs as asked without a simple thank on scheduled days off. Absolutely No appreciation for any hard work done. There were a lot of good people but the people in charge were meatheads and drove most of the good people out. I truly feel bad for people stuck in this warehouse.

    Advice to Management

    Close it down!


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  5. Helpful (1)

    "Operations Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Louisville, KY
    Current Employee - Operations Supervisor in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at UPS Supply Chain Solutions full-time (More than 3 years)

    Pros

    Job Security, Benefits, MIP, 401k

    Cons

    Long Hours, Below market compensation, Poor Communication,

    Advice to Management

    Old Company. Your work load and the number of hours you work in a day will depend on your management team. In the same building, you can see other teams working 8 hours, when you work more then 10 every day. Too many manual processes, and unclear directions. Compensation is okay. 401K plan is there and they match. MIP program is there for yearly bonuses for management. However, the number of hours you put in a year vs the amount of money you get in your bonus don't compensate for your efforts. I personally wouldn't recommend this company to a friend.


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at UPS Supply Chain Solutions (More than a year)

    Pros

    decent pay and good mnagement

    Cons

    work life balance, time off

    Advice to Management

    enagage with employees more often


  7. "Data entry clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Operator in Dallas, TX
    Former Employee - Data Entry Operator in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS Supply Chain Solutions (Less than a year)

    Pros

    It was great company they took good care of their people, the people there are so hopeful they taught me alot.

    Cons

    None to say I just wish i was hired through the company and not a temp cause I had completed the work and the 3 month contract that I was assigned to.


  8. Helpful (2)

    "Great benefits, but it's Corporate America."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ups Customer Service in Overland Park, KS
    Current Employee - Ups Customer Service in Overland Park, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS Supply Chain Solutions full-time (More than 5 years)

    Pros

    A lot of backwards policies, but if you just accept that this is how things are it's a good job with great benefits and no layoffs.

    Cons

    Cons would have to be the dress code, not being able to access anyones chain of command, and doing things for policy sake when it could save 20 steps to go to the root of the problem.

    Advice to Management

    Streamline the communication, technical approvals, fogure out how to localize the HR as far as firing policies.


  9. Helpful (1)

    "UPS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Des Moines, IA
    Current Employee - Warehouse Associate in Des Moines, IA

    I have been working at UPS Supply Chain Solutions (More than a year)

    Pros

    Plenty of Hours. Overtime is good. Job is consistent

    Cons

    Not much advancement as positions are pretty set


  10. "Customs brokerage representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customs Brokerage Representative in Aiken, SC
    Current Employee - Customs Brokerage Representative in Aiken, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UPS Supply Chain Solutions full-time (More than 3 years)

    Pros

    Good job in the local are

    Cons

    Nothing I love my job

    Advice to Management

    Keep working hard everyday day


  11. "Decent pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scranton, PA
    Former Employee - Anonymous Employee in Scranton, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at UPS Supply Chain Solutions full-time

    Pros

    Great wage based on the local jobs market.

    Cons

    Difficult to advance or move around within the company.


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