US Airways Reviews in Phoenix, AZ | Glassdoor

US Airways Phoenix Reviews

Updated February 3, 2017
178 reviews

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Phoenix, AZ Area

3.5
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US Airways Chairman and CEO Doug Parker
Doug Parker
134 Ratings

178 Employee Reviews

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Pros
Cons
  • Interns don't get as many flight benefits as salaried employees (in 17 reviews)

  • Substantially changed management when merged with American Airlines (in 9 reviews)

More Pros and Cons

  1. "Captian B-737/A320"

    Star Star Star Star Star
    Former Employee - Pilot Captain in Phoenix, AZ
    Former Employee - Pilot Captain in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Airways full-time (More than 10 years)

    Pros

    People & The Job was a Gas....Easy to make it fun & Comply

    Cons

    When not Senior Lousy schedule

    Advice to Management

    Want to get back into the Schedule.....? Going for some Aviation Related..Simulator Instructor.....? Anything really Aviation. Jet sales Dept.


  2. "US Airways was an awesome airline to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Phoenix, AZ
    Former Employee - Flight Attendant in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Airways (More than 3 years)

    Pros

    They merged w/American Airlines who I am trying to get employed by. I hope they've kept some of US Airways employee ethics, which were extremely high. A class airline all the way around.

    Cons

    You had to pay your own way to/from interviews and they didn't provide room/board during training. You actually had to have your own accommodations.
    Also, they merged with American AIrlines. US Airways was WONDERFUL by itself!

    Advice to Management

    Mr. Parker, I hope that you bring some US Airways with you to American! HOW COULD YOU??? US Air was the best airline in the WORLD!!


  3. "Great Company And Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internationa Reservations Agent III in Phoenix, AZ
    Former Employee - Internationa Reservations Agent III in Phoenix, AZ

    Pros

    Great Benefits And Great Work Enviroment

    Cons

    None...good attendance is a must especially during the 9weeks training

    Advice to Management

    None


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  5. "No teamwork exists at USAirways No changes at American Airlines"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Tempe, AZ
    Former Employee - Senior Business Analyst in Tempe, AZ
    Doesn't Recommend

    I worked at US Airways full-time (Less than a year)

    Pros

    Pay & benefits are good
    The customers are great

    Cons

    They lacked teamwork and would argued over who should do which tasks.
    Since they have been there since America West so I don't see it improving any time soon.

    I never got the free travel since I was new.

    Advice to Management

    Perhaps some team building courses would help - and defining who does what.


  6. "Great place to work, good benefits, large company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Tempe, AZ
    Former Employee - Web Developer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Airways full-time (More than a year)

    Pros

    * Great benefits (if you don't fly during any busy time, standby works decently)
    * Everyone is nice and professional

    Cons

    * Big company, so a bit slow at changing things/ being adaptive, especially with management


  7. "Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Management Analyst in Tempe, AZ
    Former Employee - Revenue Management Analyst in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook

    I worked at US Airways full-time (More than 3 years)

    Pros

    Flight benefits - if you use them. Cheaper cost of living in AZ and Tempe is a great little city. Some of the other employees are fun to hang out with. US Airways has decent brand awareness in this town (keep in mind I didn't say brand equity - it's not well-liked, just well-known).

    Cons

    Cheap company - you're often overworked because your department is understaffed. Upwards movement is highly political, not meritocratic - you better pucker up. This is also a company with no imagination because margins are tight and senior leadership is very cheap so only bottom-line driven decision-making has any room at the company. They don't care about the high employee turnover so your pay WILL be low.

    Advice to Management

    I have no advice to give management. They need to be excised - plain and simple. Legacy airlines don't care much for their employees and they still care more than US Airways does. Doug Parker is pathetic. His legacy is meaningless and he will be remembered as such.


  8. "Summer Internship: Good, not great"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice office space, conveniently located in Tempe.

    Cons

    Generic corporate enviorment, not a lot of energy among workers.

    Advice to Management

    Offer a more valuable internship opportunity.


  9. "Great benefits if you can handle the management and little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Airways full-time (More than 5 years)

    Pros

    Great flight benefits, medical benefits and mostly good people to work with in the IT Department. Easily able to change schedule and trade shifts.

    Cons

    flight benefits are all stand by basis, the IT department has nepotism when hiring for upper level positions. HR is for the company and not for the employee, so beware if you need to go to HR with an issue. The pay is cut way down because they decided that the flight benefits out weigh the pay.

    Advice to Management

    Compensate people for what they do and you will have better employees. Look into the nepotism within the departments and don't take a blind eye to the individuals that are seeking assistance from HR. Carefully review who you hire as managers and take a good look at the history with employees not just what they have achieved because taking you in the direction you need to go doesn't always depend on the management- it also depends on your employees.


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Airways (More than a year)

    Pros

    Great hours and starting pay

    Cons

    Mandatory overtime is not conducive to balancing work and home life

    Advice to Management

    Make overtime optional


  11. "Start-up Mindset"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Phoenix, AZ
    Former Employee - Senior Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Airways full-time (More than 3 years)

    Pros

    Working at US was a great experience. We seemed to usually be working from an underdog position vs. the big guys, but I think we were stronger for it..

    Cons

    Keeping costs low was always a top priority, so sometimes we couldn't get the resources for the projects that we wanted.

    Advice to Management

    Keep the fighting spirit alive at AA.


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