US Airways Reviews | Glassdoor

US Airways Reviews

Updated April 24, 2017
478 reviews

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478 Employee Reviews

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Pros
Cons
  • Interns don't get as many flight benefits as salaried employees (in 17 reviews)

  • Substantially changed management when merged with American Airlines (in 9 reviews)

More Pros and Cons

  1. "Great benefits if you can handle the management and little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Airways full-time (More than 5 years)

    Pros

    Great flight benefits, medical benefits and mostly good people to work with in the IT Department. Easily able to change schedule and trade shifts.

    Cons

    flight benefits are all stand by basis, the IT department has nepotism when hiring for upper level positions. HR is for the company and not for the employee, so beware if you need to go to HR with an issue. The pay is cut way down because they decided that the flight benefits out weigh the pay.

    Advice to Management

    Compensate people for what they do and you will have better employees. Look into the nepotism within the departments and don't take a blind eye to the individuals that are seeking assistance from HR. Carefully review who you hire as managers and take a good look at the history with employees not just what they have achieved because taking you in the direction you need to go doesn't always depend on the management- it also depends on your employees.


  2. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Fort Walton Beach, FL
    Former Employee - Customer Service Supervisor in Fort Walton Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Outstanding company. Highly recommend working for them and well as US Air Express. Always willing to help and go above and beyond for the passengers.

    Cons

    Pay was not as high as other airlines. Would recommend doing your research about how often you get a pay raise and when you will have evaluations and how often you will get a raise. Also advise getting your schedule in writing as many times it was changed at the last minute without warning.

    Advice to Management

    Personally, I would have liked to see more "cootoes" Attaboy" "upbeat spirit" from management. I feel if they would go above and beyond to recognize the hard work the employees put into the job instead of only breaking them down or not saying anything at all, then it would go along way to making a much better atmosphere for all and keep the spirits high and everyone would be encouraged and have a drive to be the very best each and every day.

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Airways (More than a year)

    Pros

    Great hours and starting pay

    Cons

    Mandatory overtime is not conducive to balancing work and home life

    Advice to Management

    Make overtime optional


  4. "Start-up Mindset"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Phoenix, AZ
    Former Employee - Senior Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Airways full-time (More than 3 years)

    Pros

    Working at US was a great experience. We seemed to usually be working from an underdog position vs. the big guys, but I think we were stronger for it..

    Cons

    Keeping costs low was always a top priority, so sometimes we couldn't get the resources for the projects that we wanted.

    Advice to Management

    Keep the fighting spirit alive at AA.


  5. "Fleet Engineer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Atlanta, GA
    Former Employee - Intern in Atlanta, GA

    I worked at US Airways (Less than a year)

    Pros

    -learn about aircraft and what goes on behind the scenes in aircraft repairs/maintenance

    Cons

    -the work is very repetitive and there doesn't seem much room for growth (senior engineer does the same type of projects as newcomers)


  6. "Customer Relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Relations Representative in Phoenix, AZ
    Former Employee - Customer Relations Representative in Phoenix, AZ
    Doesn't Recommend
    Approves of CEO

    I worked at US Airways full-time (More than a year)

    Pros

    Flight benefits are good, and the company as a whole is great. I was advised I was just in the wrong department.

    Cons

    They pay is low for the hours they demand.

    Advice to Management

    Its great to have longevity, but when the longevity stifles the ever changing industry, it can harm the environment. Some of the management has been there together for a long time. They form cliques and low key bully associates they dont like.


  7. Helpful (2)

    "Welcome Aboard US Scareways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Phoenix, AZ
    Former Employee - Flight Attendant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Airways full-time

    Pros

    Great travel Benefits!!!!
    Huge bases
    Merge with American created more geographical opportunities for flight attendants
    Good per diem
    Good union

    Cons

    You're lookin at your whole life on reserve unless you're a LODO! Reserve life also sucked before some changes were made but now the quality of life may be better after the merge!

    Huge business you're just a number, just another FA

    Advice to Management

    Employee appreciation
    Do you care about your 17 million flight attendants? No because there are 17 million of them, 17 million more waiting to replace you. Tough cookie!

  8. "HR employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Tempe, AZ
    Former Employee - Human Resources Generalist in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at US Airways (More than 3 years)

    Pros

    Great benefits and hours. Nice office and office location.

    Cons

    Low pay, inconsistent process for promotions.


  9. "Scheduler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Scheduler in Fort Worth, TX
    Former Employee - Crew Scheduler in Fort Worth, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at US Airways (More than 10 years)

    Pros

    Good pay, great vacation package, ability to change own schedule

    Cons

    Bad management, shiftwork, no lunch hour


  10. Helpful (1)

    "Merger was too much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Philadelphia, PA
    Former Employee - Flight Attendant in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at US Airways full-time (More than 3 years)

    Pros

    travel, co-workers, a sense of camaraderie through training.

    Cons

    way too many nasty senior mamas that think that they can assert their dominance over the newbies coming in. They brought newbies in for a reason.. to get rid of the old ones that no longer have a passion for what they do.

    Advice to Management

    i had the BEST experience with my Inflight supervisor. He was extremely kind, understanding and helpful.


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