US Airways Reviews | Glassdoor

US Airways Reviews

Updated March 10, 2017
477 reviews

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477 Employee Reviews

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Pros
Cons
  • Interns don't get as many flight benefits as salaried employees (in 17 reviews)

  • No contract to work under American Airlines yet (in 9 reviews)

More Pros and Cons

  1. "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Airways (More than 8 years)

    Pros

    great flight benefits flexible hours

    Cons

    break areas need to be bigger more comfortable less stressful


  2. "Good Benefits, But Airline Too Large"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Moon, PA
    Former Employee - Anonymous Employee in Moon, PA

    I worked at US Airways full-time (More than 10 years)

    Pros

    Work schedule is very flexible. Great travel benefits when you can get on an airplane.

    Cons

    Company has become too large. You are just an employee number. Directors/Managers may not be in the same city. Lack of communication throughout the company.

    Advice to Management

    News Flash: Not all employees work in DFW. Management seems to not care about emloyees who work in other cities other than Ft. Worth.


  3. Helpful (1)

    "Best airline I've ever worked for until the merger with American."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Caring supervisors, easy to pick up trips, commuting was easier than any other airline I've worked for.

    Cons

    Have to find your own accommodations/transportation during training. 2 seperate airlines under one umbrella. Couldn't fly east trips/equipment (i.e. International). Couldn't transfer to east bases. Merged with American.


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  5. "Customer Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Charlotte, NC
    Former Employee - Customer Service Manager in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at US Airways full-time (More than 10 years)

    Pros

    Deliver excellent Customer Satisfaction at all times

    Cons

    Off scheluded operations affect on time departures

    Advice to Management

    Excellent Customer service at all times


  6. Helpful (2)

    "Customer Service Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Willow Grove, PA
    Current Employee - Customer Service Agent in Willow Grove, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Airways full-time (Less than a year)

    Pros

    Great place to meet people from all over the world.

    Cons

    Tough keeping up with a flexible schedule and dealing with aggressive airport traffic is no fun at all.


  7. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Agent Supervisor in Philadelphia, PA
    Former Employee - Fleet Agent Supervisor in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Airways (More than 10 years)

    Pros

    Good pay with alot of over time

    Cons

    Always short staffed poor managment


  8. Helpful (3)

    "I was surprised how unorganized they were behind the scenes. However, they are in a merger."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Winston-Salem, NC
    Former Employee - Customer Service Supervisor in Winston-Salem, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Airways full-time (More than a year)

    Pros

    Free travel benefits, Day in Health insurance and opportunity for advancement . Extensive training provided and learning airport codes are a must. Unionized.

    Cons

    Pass or fail tests in training. Fail means youre fired. Homegrown North Carolina politics and a high school cliche mentality. 120 business day probation period.

    Advice to Management

    Embrace diversity and not on paper but in management.


  9. Helpful (1)

    "IT Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Approves of CEO

    I worked at US Airways (More than 3 years)

    Pros

    Great place to work, wonderful teams and management. Very transparent with all employees.

    Cons

    Substantially changed management when merged with American Airlines


  10. "Good company to work gor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, OH
    Former Employee - Anonymous Employee in Toronto, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Airways (Less than a year)

    Pros

    Good benefits, good hours, chance for advancmrnt

    Cons

    None that I can think of. Fast paced, sitting at computer a lot of the day

    Advice to Management

    None


  11. "Now the New American Airlines"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Maspeth, NY
    Current Employee - Customer Service Supervisor in Maspeth, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Airways full-time (More than a year)

    Pros

    was a great company to work for. Much room for advancement. Great TEAM Players

    Cons

    Can be very stressful when it comes to Irregular operations.



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