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US Airways

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US Airways Employee Reviews about "airline"

Updated Nov 10, 2016

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Found 13 of over 519 reviews

3.3
66%
Recommend to a Friend
74%
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
294 Ratings

Top Review Highlights by Sentiment

Pros
  • "Flight benefits are great when you have the time time to use them althought they are on standby basis only.(in 68 reviews)
  • "Great benefits and hours.(in 62 reviews)
  • "Great travel Benefits!!!!(in 34 reviews)
  • "It's great to work with so many great people.(in 32 reviews)
  • "flight benefits, flexible schedule, meet lots of people, great coworkers(in 8 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "airline"

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  1. 1.0
    Former Employee, less than 1 year

    In a word: Toxic

    Jun 19, 2012 - Lead Analyst II in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good salary (despite the comment by the hiring manager that they were a 'low cost airline'. Which begs the question - 'who is the high cost airline???' Good perks - free air travel is pretty awesome, even if it is cumbersome, and difficult to use.

    Cons

    Middle management is toxic. I've spoken to recruiter after recruiter who have had bad experiences and bad stories about this company. Toxic, negative. It's management by fear and intimidation. I wouldn't necessarily describe it as a sweatshop - a sweatshop can actually be a fun place to work as long as it's a productive, positive environment - US Airways is a toxic sewer of negativity, and cynicism that's just depressing and evil.

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  2. 1.0
    Current Employee, less than 1 year

    USAirways is a heartless company to work for.

    Jul 1, 2015 - Reservations Agent in Winston-Salem, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flight Benefits as with any airline, Health, Dental and Vision Plan, friendly co-workers.

    Cons

    A 120 day training probation period, only 3 occurrences allowed. Don't get sick or you're fired, which is inevitable because employees come to work sick (contagious) for fear of losing their jobs. Attrition is high and the company. You aren't represented by the union until after 120 days and low pay compared to other airlines.

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  3. 4.0
    Current Employee, more than 1 year

    I have really enjoyed my time at US Airways. Great people to work with, and many nice perks!

    Sep 17, 2012 - Clerk in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great location near downtown Phoenix and Tempe, flight benefits, medical/dental insurance options, payouts when we rank #1 in DOT monthly ratings, good company culture and fellow employees.

    Cons

    Low cost airline translates to lower pay than other companies, but Phoenix has a lower cost of living than many cities.

    1 person found this review helpful
  4. 3.0
    Former Employee

    It's got it's ups and downs.

    Mar 13, 2009 - Station Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can't beat the flight benefits! There's a lot of great co-workers, and a kind and considerate personal culture. The health plans are well administered, 401K gets an automatic 3% company contribution. As airlines go, the merged airline that America West created has been a stable employer, with less turmoil through cycles of layoff's and hiring.

    Cons

    There's a lack of a comprehensive vision for employee relations, and no 360-degree feedback, i.e. little or no input is requested or considered from the field. it's seems that the company just chugs along without really considering middle management and their input. Company policies and internal procedures can be reactive rather than methodical.

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  5. 5.0
    Former Employee

    Best airline I've ever worked for until the merger with American.

    Oct 27, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Caring supervisors, easy to pick up trips, commuting was easier than any other airline I've worked for.

    Cons

    Have to find your own accommodations/transportation during training. 2 seperate airlines under one umbrella. Couldn't fly east trips/equipment (i.e. International). Couldn't transfer to east bases. Merged with American.

    1 person found this review helpful
  6. 5.0
    Former Employee, more than 3 years

    I was proud to be part of this company.

    Jan 6, 2014 - CSA in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Knowing you have great support from supervisors during "crunch"times. Being a CSA is satisfying if you enjoy facetime with customers, however, when things go to chaos, team support is essential.

    Cons

    Great company for people who truly know the airline biz.

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    1 person found this review helpful
  7. 3.0
    Former Employee, more than 3 years

    Opportunity to work at HQ for a Fortune 500 company in the valley - finance

    Jan 13, 2014 - Finance Analyst in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Finance department has many strong leaders who support and care about there team members. Tasks and responsibilities are clearly laid out and most managers are able to effectively train analyst (us airways does not have a formal training process). Analysts are provided with a wide variety of responsibility and given freedom to showcase talents to senior leaders. The organization is very finance centric (extremely tight budget controls), so finance plays a major role in all company decisions, finance teams work very closely with business groups which allows for a lot of relationship building throughout the company. Finance department will be leaving phoenix but the same leaders are taking over the department at the new AA. I would expect the US Airways culture to take over at AA.

    Cons

    Employees are underpaid and due to this overall talent level is lacking in some departments. Incentive based bonus and annual salary increase are minimal. Due to this many employees who have been working at the company for 5+ years are ok with just doing enough to get by. Without an MBA it is very hard to rise in the finance department. Flight benefits are the main selling point to work for an airline. But flights are often full and using benefits to get anywhere you need to be is very unreliable. Employees are only given 12 vacation days and it takes 5 years to earn a few more days (strictly enforced). Due to limited vacation taking advantage of your flight benefits can be challenging. Company is very cheap, which results in very cheap technology.

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  8. 2.0
    Current Employee, more than 10 years

    It really depends on your local management.

    Dec 13, 2012 - Ramp Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The travel perks are amazing. The flexibility of an airline employee is unparalleled. It is easy to drop days when you want time off (to travel). Also to pick up days when you need extra money.

    Cons

    My two star review is directed at my local management. I'm sure it must be better at other stations, perhaps hub stations? But here, our equipment and facilities are pathetically brokendown. The management does not support it's leads, yet leaves them to do the supervisors job more often than not. They passively egg on squabbles between coworkers rather than acting as mediators. The rules and regs depend on who you are. They are quick to discipline and fire, yet slow to compliment. The actual job is easy, but the work environment is uncomfortable and stressful.

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  9. 4.0
    Current Employee

    Great place to work

    Aug 23, 2011 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benefits opportunities to advance your career assuming you put forth the effort never boring, always facing a new challenge

    Cons

    airline industry is not very profitable so it can be stressful during weak economic cycles

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  10. 5.0
    Former Employee, more than 8 years

    Great Airline

    Mar 10, 2014 - Club Representative in Rochester, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I had a great experience working for US Airways. I left to have my children but still miss the camaraderie and flight benefits.

    Cons

    Unfortunately the whole airline industry has suffered over the years and many less senior staff have lost their jobs because of it.

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