US Citizenship and Immigration Services Reviews | Glassdoor

US Citizenship and Immigration Services Reviews

Updated September 20, 2017
26 reviews

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4.0
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US Citizenship and Immigration Services Acting Director James McCament
James McCament
1 Rating

26 Employee Reviews

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Pros
Cons
  • Frustrating red tape to get policies vetted and put into practice (in 4 reviews)

  • promotion potential, top performers are not compensated accordingly - salary is set on the GS scale (in 3 reviews)

More Pros and Cons

  1. "IT contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Citizenship and Immigration Services as a contractor (More than a year)

    Pros

    Very professional working atmosphere, but a friendly and respectful group of people.

    Cons

    Sometimes not have a boss can be stressful


  2. "Great and friendly place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Immigration Services Officer in San Jose, CA
    Former Employee - Immigration Services Officer in San Jose, CA
    Recommends
    Positive Outlook

    I worked at US Citizenship and Immigration Services full-time (Less than a year)

    Pros

    Worked in a smaller field office. Good managers and not too much pressure.

    Cons

    Does not have a well developed training program for new employees

  3. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at US Citizenship and Immigration Services full-time

    Pros

    its a great company within the gov

    Cons

    flexible work schedules is great


  4. "Management and Program Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at US Citizenship and Immigration Services full-time

    Pros

    Excellent and pay and benefits, great work-life balance.

    Cons

    Typical government bureaucracy, not much opportunity for growth. Many people use this agency as a springboard to get somewhere else.


  5. Helpful (2)

    "civil servant for life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARD Records in Laguna Niguel, CA
    Current Employee - ARD Records in Laguna Niguel, CA
    Recommends
    Neutral Outlook

    I have been working at US Citizenship and Immigration Services full-time (More than 10 years)

    Pros

    rather satisfying work, huge, diverse, mission oriented.

    Cons

    huge, but nothing that cannot be overcome.

    Advice to Management

    get smaller.


  6. Helpful (1)

    "Typical Federal position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Citizenship and Immigration Services full-time (More than 3 years)

    Pros

    Our office has an excellent TW program; standard government benefits

    Cons

    Hard to move into managerial positions without prior managerial experience;
    No opportunities to gain experience in management. Something of a Catch-22


  7. "Operations Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at US Citizenship and Immigration Services full-time

    Pros

    Great work life balance and flexible work schedules

    Cons

    outdated analytic techniques, and computer programs

  8. Helpful (1)

    "Mission Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mission Support Assistant in Washington, DC
    Current Employee - Mission Support Assistant in Washington, DC
    Recommends
    Positive Outlook

    I have been working at US Citizenship and Immigration Services full-time (More than a year)

    Pros

    Great office to work if you do not get involve in all the politics.

    Cons

    Hard to move around without knowing someone but if you work hard you should be able to find what you need,

    Advice to Management

    Create career ladder positions for lower grades not just higher ladder.


  9. "Fabulous MIssion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Division Chief in Washington, DC
    Current Employee - Division Chief in Washington, DC
    Recommends
    Positive Outlook

    I have been working at US Citizenship and Immigration Services (More than 8 years)

    Pros

    Corporate culture in government - hard to find!

    Cons

    High energy and very competitive


  10. Helpful (3)

    "Immigration Services Officer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Essex Junction, VT
    Current Employee - Anonymous Employee in Essex Junction, VT
    Recommends
    Positive Outlook

    Pros

    Ability to make decisions and feel like I am making a difference. For the most part management is supportive and respectful. In this office we are able to flex our schedule and also to work from home if we so desire.

    Cons

    There a very few supervisors that are on power trips or indifferent (lazy). The work can be very complicated, and oftentimes stressful, and requires a lot of training.

    Advice to Management

    Continue to provide ongoing training and support your employees.


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