US Customs and Border Protection Reviews

Updated May 26, 2020

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3.4
69%
Recommend to a Friend
67%
Approve of CEO
US Customs and Border Protection Commissioner R. Gil Kerlikowske
R. Gil Kerlikowske
40 Ratings
Pros
  • "In addition to the pay and benefits, I felt that I made a difference in my community(in 20 reviews)

  • "Good pay, benefits, experience, work, pay(in 15 reviews)

Cons
  • "Long hours, facilities can be rough in older airports/cargo offices, normal headaches that come along with managing union employees(in 10 reviews)

  • "Homeland Security and CBP are politically driven agencies(in 10 reviews)

More Pros and Cons
  1. "satisfying place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Customs and Border Protection full-time for more than a year

    Pros

    protect the country, stable income, great overtime pay

    Cons

    sometimes there are mandatory overtime, very fast paced, repetitive

    Continue reading
    US Customs and Border Protection2020-04-01
  2. "Border Security is National Security"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Chief Pgtrol Agent in Tucson, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at US Customs and Border Protection full-time for more than 10 years

    Pros

    great benefits, great career, fulfilling work

    Cons

    long hours and lots of detail assignments away from home

    US Customs and Border Protection2020-05-27
  3. "Dynamic work place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CBP Officer in New York, NY

    I have been working at US Customs and Border Protection full-time

    Pros

    Greta benefits , pay and people

    Cons

    A lot of hours and overtime

    US Customs and Border Protection2020-05-19
  4. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Border Patrol Agent in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Customs and Border Protection full-time

    Pros

    Good pay for this job

    Cons

    There are no cons for this job.

    US Customs and Border Protection2020-03-13
  5. "CBP"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CBP Officer 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Customs and Border Protection full-time for less than a year

    Pros

    Good pay, benefits, experience, work, pay

    Cons

    No cons that I can think of

    US Customs and Border Protection2020-02-26
  6. "Decent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Federal Agent 

    I worked at US Customs and Border Protection full-time

    Pros

    The benefits were great. The people were good to work with.

    Cons

    Not great if you have a family

    US Customs and Border Protection2020-01-23
  7. "Aircraft Supervisory position"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisory Aviation Maintenance Officer in McAllen, TX

    I have been working at US Customs and Border Protection full-time for more than 10 years

    Pros

    Challenging work, contract related, experienced

    Cons

    Could be a fairer playing firld

    Continue reading
    US Customs and Border Protection2020-01-26
  8. Helpful (3)

    "Wouldn't work for Workforce Management again"

    1.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management and Program Analyst in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Customs and Border Protection full-time for more than 3 years

    Pros

    Decent pay, benefits, and telework opportunities

    Cons

    Inability for upward movement, unwilling to spend money to get certifications that would benefit the agency and office, and applied pressure from senior management to do things that violate policies, law, and agreements.

    US Customs and Border Protection2020-02-04
  9. Helpful (1)

    "Looking to bring knowledge and abilities to dynamic, growth-oriented role."

    4.0
    Current Employee - First Line Supervisor in Miami, FL

    I have been working at US Customs and Border Protection full-time for more than 8 years

    Pros

    Agency mission, vision and goals

    Cons

    Problems recruiting due to current process

    US Customs and Border Protection2019-11-24
  10. Helpful (2)

    "CBPO"

    4.0
    Current Employee - Customs and Border Protection Officer in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Customs and Border Protection full-time for more than 5 years

    Pros

    Benefits, pay, over time, travel opportunities, and training.

    Cons

    Micro management, irregular hours, constantly changing policy.

    US Customs and Border Protection2019-10-24
Found 168 reviews