US Customs and Border Protection Reviews
Updated May 13, 2021
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"In addition to the pay and benefits, I felt that I made a difference in my community" (in 23 reviews)
"Good pay, benefits, experience, work, pay" (in 20 reviews)
"Long hours and sometimes you don't get the days off you want" (in 14 reviews)
"Homeland Security and CBP are politically driven agencies" (in 10 reviews)
- Current Employee, less than 1 year★★★★★
Pros
Great, So far with how things are going!
Cons
None to mention at the moment
- Current Employee, more than 8 years★★★★★
Pros
benefits and ability to work remotely when necessary
Cons
limited promotional potential unless willing to relocate
- Former Employee★★★★★
Pros
Great benefits, great salary lots of good work locations
Cons
Frequent forced overtime and shift work is required
- Former Employee, more than 5 years★★★★★
Pros
Job stability and many opportunities for career growth.
Cons
Fewer opportunities for non-uniformed employees.
- Current Employee, more than 1 year★★★★★
Pros
Grade promotions first few years, stable work, union organization
Cons
Dealing with traveling public, getting drafted for additional shifts
Continue reading - Former Employee, more than 10 years★★★★★
Pros
Working outdoors, good pay and benefits
Cons
Can be long hours and miss out on family functions due to work
- Former Employee, more than 3 years★★★★★
Pros
Variety of fields to work in.
Cons
Duty stations aren't very desirable.
- Former Employee, more than 5 years★★★★★
Pros
Great benefits, great experience. You definitely learn a lot, but must get used to the repetitiveness and somewhat dull nature of every shift.
Cons
As a government job goes, it’s fairly easy work. Just gotta put up with the “customer,” and their views and distaste for you. Some management members, especially upper, should listen more to frontline officers. Too much time spent wanting to satisfy public relations has made them unawares as to what the job actually is and entails. Additionally, if you want to move up, it’s difficult.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Variety of positions and details to experience. Solid regular pay.
Cons
Shiftwork, missed birthdays and holidays with family.
- Current Employee, more than 1 year★★★★★
Pros
Stable job, nice people. It’s been a good place to work so far.
Cons
A lot of changes every 4 years
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