US Customs and Border Protection Reviews

Pros

Great pay, great location and room for advansement.

Pros

Part of the govt pay structure.

Pros

Good compensation, flexible schedule, interesting work

Advice to Management

Management needs a good shakeup, remove all current management. Replace. Too many “legacy customs” managers who are not open to change and modernization. This is an agency on Its way out.

Pros

The Yearly Bide Rotation allows you to get experience from different offices

Pros

Salary is decent, schedule is relatively flexible, telework is encouraged, stability is all there

Advice to Management

Update the "CEO" page. Kevin McAleenan has been the Commissioner for sometime now.

Pros

The flexibility and work life balance makes working here worthwhile.

Advice to Management

Should consider creating a structured career plan for ALL employees.

Pros

Benefits: health + dental care insurance, training, uniform allowance, 401K your contributions (although Trump plans to change this for future feds & retirees to less). Good fare steady paycheck if that is all you want.

Advice to Management

Improve your HR and Admin. department hire & promote more women into upward mobility, don't have enough employees to do Admin. work, contract out too much in paying them instead of hiring and promoting withing. Stop multitasking overworked employees, with no priority clear line from management. Create yearly and midyear evaluation internal agency broad spectrum viewpoint surveys with open suggestion box for feedback on what employees want to see to improve agency work and suggestions for improvement. Survey should differ from employees ask us non management to survey from management. Create fair grade equal pay system across the country, no one can financially survive and support a family on a GS 5 or 7 salary. No salary should be lower than GS 9 after hiring across the US. Stop creating too many management positions everywhere, instead promote and hire more lower grade employees to non management to do the jobs needed from GS-9 through GS-13 no higher. For every manager that HQ or DFO hires two employees could been promoted or hired. Create a Women's interest committee within agency on how to improve hiring and fostering promotions not mentoring for retaining women since agency has serious issues with. Stop ridiculous in house propaganda that employees don't care for & delete. This here is outdated CEO Commissioner has changed!

Pros

The sense of doing something important for our country.

Advice to Management

Keep it up!

Pros

Good pay, good hours, equipment

Pros

Good pay with the overtime; good job security not particularly dangerous for a law enforcement job. Very hard to get fired unless you do something really egregious or illegal; or fail a drug test. Journeyman GS-12.

Advice to Management

Fire all your managers: They are promoted by nepotism, croneyism. Supervisor's exam is a fraud' They never publish or give you your results and what the answers were. Total sham for promotions to supervisor. They are picked and anointed under the radar while the online application is taken down intermittently at odd hours to keep you from applying: It is by patronage only and totally corrupt.