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US Customs and Border Protection

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US Customs and Border Protection

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US Customs and Border Protection Reviews

Updated May 13, 2021

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3.9
81%
Recommend to a Friend
67%
Approve of CEO
US Customs and Border Protection Commissioner R. Gil Kerlikowske
R. Gil Kerlikowske
61 Ratings
Pros
  • "In addition to the pay and benefits, I felt that I made a difference in my community(in 23 reviews)

  • "Good pay, benefits, experience, work, pay(in 20 reviews)

  • Cons
  • "Long hours and sometimes you don't get the days off you want(in 14 reviews)

  • "Homeland Security and CBP are politically driven agencies(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Great!

      May 4, 2021 - CBP Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great, So far with how things are going!

      Cons

      None to mention at the moment

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    2. 4.0
      Current Employee, more than 8 years

      great for long term career

      May 13, 2021 - Global Trade Specialist in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits and ability to work remotely when necessary

      Cons

      limited promotional potential unless willing to relocate

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    3. 4.0
      Former Employee

      CBP

      May 6, 2021 - CBP Officer in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great salary lots of good work locations

      Cons

      Frequent forced overtime and shift work is required

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    4. 4.0
      Former Employee, more than 5 years

      Government Jobs

      May 6, 2021 - Intelligence Analyst in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job stability and many opportunities for career growth.

      Cons

      Fewer opportunities for non-uniformed employees.

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    5. 4.0
      Current Employee, more than 1 year

      Great place to start, has its benefits

      Apr 27, 2021 - Agriculture Specialist in Hidalgo, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Grade promotions first few years, stable work, union organization

      Cons

      Dealing with traveling public, getting drafted for additional shifts

      Continue reading
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    6. 4.0
      Former Employee, more than 10 years

      BP Review

      Apr 27, 2021 - Supervisor in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working outdoors, good pay and benefits

      Cons

      Can be long hours and miss out on family functions due to work

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    7. 5.0
      Former Employee, more than 3 years

      Awesome opportunity

      Apr 28, 2021 - Border Patrol Agent in Laredo, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Variety of fields to work in.

      Cons

      Duty stations aren't very desirable.

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    8. 3.0
      Former Employee, more than 5 years

      Needs improvement

      Mar 28, 2021 - CBP Officer in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great experience. You definitely learn a lot, but must get used to the repetitiveness and somewhat dull nature of every shift.

      Cons

      As a government job goes, it’s fairly easy work. Just gotta put up with the “customer,” and their views and distaste for you. Some management members, especially upper, should listen more to frontline officers. Too much time spent wanting to satisfy public relations has made them unawares as to what the job actually is and entails. Additionally, if you want to move up, it’s difficult.

      Continue reading
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    9. 4.0
      Former Employee, more than 8 years

      Solid Reliable Pay

      Apr 4, 2021 - Border Patrol Agent in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Variety of positions and details to experience. Solid regular pay.

      Cons

      Shiftwork, missed birthdays and holidays with family.

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    10. 5.0
      Current Employee, more than 1 year

      Pleasant place to work

      Apr 2, 2021 - Management &Amp; Program Analyst in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable job, nice people. It’s been a good place to work so far.

      Cons

      A lot of changes every 4 years

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    Viewing 1 - 10 of 227 Reviews

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