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US Customs and Border Protection Reviews
Found 144 reviews
Approve of CEO
R. Gil Kerlikowske
29 Ratings
Pros
"Good pay with the overtime; good job security not particularly dangerous for a law enforcement job" (in 13 reviews)
"Great benefits, retirement, etc" (in 8 reviews)
Cons
"Long hours, facilities can be rough in older airports/cargo offices, normal headaches that come along with managing union employees" (in 9 reviews)
"Start work here, than move to a professional law enforcement agency" (in 7 reviews)
I had a job here
StarStarStarStarStarI worked at US Customs and Border Protection
Pros
It was a good place to work
Cons
No cons that I can’t think of
US Customs and Border Protection2019-01-25it's what you make of it
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookDisapproves of CEOI have been working at US Customs and Border Protection full-time for more than 20 years
Pros
wider variety of missions, both fixed and rotor wing. Job stability (other than Gov shutdown) retirement pension. Home 90% of the year, more or less depending on what you want.
Cons
Government BS, Have to work a normal work week or weekend, either way its M-F 8 to 4. for an average of 8 days off a month, compared to airlines and most other jobs.
Advice to Management
It's not about the pay for the most part, its quality of life.
US Customs and Border Protection2019-02-07Professional
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookDisapproves of CEOI have been working at US Customs and Border Protection full-time for more than a year
Pros
Wide area of responsibility and huge network to work with.
Cons
Some of the policies tie your hands.
Advice to Management
Trust your technicians.
US Customs and Border Protection2019-01-30Work from home
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at US Customs and Border Protection full-time for more than 20 years
Pros
Opportunity to work from home and flexible work schedule.
Cons
Monotonous work sometimes that could get boring.
US Customs and Border Protection2019-01-24- Helpful (1)
Under dog of the basted child!
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at US Customs and Border Protection full-time for more than 20 years
Pros
Good Pay, specially overtime, love the work, exciting.
Cons
Back Stabbing SOB's,,,lookout for the management.
Advice to Management
Leave the hack out of people, if they are doing their job!
US Customs and Border Protection2019-01-16 - Helpful (4)
Great pay but very hard work
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at US Customs and Border Protection full-time for more than 20 years
Pros
Extremely great pay. It's tough the first two or three years, but automatic pay raises get you great money very quickly. CBP has great training. There are many opportunities to advance, or to put in for other positions and/or agencies. CBP is definitely a place to have a career. Great benefits, retirement, etc.
Cons
Not for the faint of heart. You wear a gun and train for deadly force for a reason. This can be a very hazardous job. Also, you have to "give up" your life. Overtime is mandatory, and most times you do not know you are doing mandatory overtime until 1 or 2 hours before your shift is over. Many, many days of 16 hours. By the time you get home and manage to fall asleep, the alarm goes off. This can happen once or twice...
Show MoreAdvice to Management
Listen more to what the bargaining officers are saying. Allow them to have a life outside of the over-intense work schedule.
US Customs and Border Protection2018-11-03 CBP Officer
StarStarStarStarStar- Overall
- Career Opportunities
- Compensation and Benefits
I worked at US Customs and Border Protection full-time
Pros
You will always have a job and plenty of OT
Cons
Middle of border town with not alot to do, Laws for immigration
US Customs and Border Protection2018-11-21CBP technician
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I have been working at US Customs and Border Protection full-time
Pros
Great schedule, friendly staff, must be flexible.
Cons
lots of waiting for access to programs
US Customs and Border Protection2018-10-22Human Resources Specialist
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendI have been working at US Customs and Border Protection full-time
Pros
Part of the govt pay structure.
Cons
WOW....worst leadership I have EVER experienced.
US Customs and Border Protection2018-10-15- Helpful (1)
Disorganized agency, lots of cliques, nothing done by the book.
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at US Customs and Border Protection full-time for more than 2 years
Pros
Good compensation, flexible schedule, interesting work
Cons
Employees moved rather than fired. Incompetent management. Everyone is acting in their positions. If you are “on the inside” you will travel often to courses and conferences on the government dime, if not you will sit in your home office and never leave.
Advice to Management
Management needs a good shakeup, remove all current management. Replace. Too many “legacy customs” managers who are not open to change and modernization. This is an agency on Its way out.
US Customs and Border Protection2018-09-15
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Found 144 reviews