KEY NOT FOUND: coverImgAlt
Logo

US Customs and Border Protection

Is this your company?

US Customs and Border Protection

Add a Review

US Customs and Border Protection Employee Reviews about "good pay"

Updated Oct 21, 2021

To filter reviews, or .

Found 93 of over 361 reviews

4.0
84%
Recommend to a Friend
62%
Approve of CEO
US Customs and Border Protection Commissioner  Chris Magnus (no image)
Chris Magnus
18 Ratings

Top Review Highlights by Sentiment

Pros
  • "It's challenging and has great benefits.(in 46 reviews)
  • "Provides good pay compared to private sector and decent schedules(in 32 reviews)
  • "Great people and i love dogs(in 13 reviews)
  • "Decent salary.(in 12 reviews)
  • "Pay and benefits, good training(in 10 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of US Customs and Border Protection and is not affected by filters.

Want more demographic options?

Reviews about "good pay"

Return to all Reviews
  1. 1.0
    Former Employee, more than 10 years

    Good pay

    Feb 7, 2021 - Program Manager in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay for a government job.

    Cons

    Leadership is poor. Candidates for management selects bullies and poorly trained individuals.

    Be the first to find this review helpful
  2. 3.0
    Former Employee

    A good but unremarkable job with reasonable pay

    Feb 12, 2011 - Agriculture Specialist Supervisor in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very reasonable pay for the amount of work involved.

    Cons

    If you work at an airport, you will most likely be opening people's luggage all day

    Continue reading
    7 people found this review helpful
  3. 4.0
    Former Employee, more than 5 years

    Good OT

    Jun 25, 2020 - CBPO in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is good. Opportunities for upward movement.

    Cons

    Involuntary drafts. Weird shifts. Social cliques.

    Continue reading
    Be the first to find this review helpful
  4. 5.0
    Current Employee

    Good workplace

    Jul 2, 2022 - Front Desk Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is pretty decent and good

    Cons

    Work schedule could be better

    Be the first to find this review helpful
  5. 3.0
    Current Employee, more than 3 years

    Intelligence Research Specialist

    Mar 29, 2021 - Intelligence Research Specialist in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay started good and lateral movement is possible.

    Cons

    Management sucks and structure is too militarized.

    Continue reading
    1 person found this review helpful
  6. 3.0
    Current Employee, more than 8 years

    CBP Officer

    Oct 5, 2014 - CBP Officer in El Paso, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay once you've been in at least 3 years. Good opportunity to get overtime if you like working a lot. Benefits (health insur., life insur., 401K, etc.) are good.

    Cons

    The job can be repetitious at times as you will need seniority to get better assignments (which can take years). The agency is top heavy with management, and some of these managers know very little about the job. Favoritism is rampant and many officers are promoted based on who they know, not how much you know. There is little to no warning on forced overtime and you will likely have to stay for another shift (16 hour day total). The schedule can also disrupt your family life as some supervisors will not give you time off.

    Continue reading
    19 people found this review helpful
  7. 1.0
    Former Employee, more than 10 years

    Not the Agency it Once Was

    Jul 5, 2019 - Inspector in Hidalgo, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Get decent pay and meet a FEW honorable people

    Cons

    To much favortism. Standards for hiring have gone way down. Professional Behavior is only in theory. Many new hires are not there to work but for socializing and Management will do nothing about it

    Continue reading
    4 people found this review helpful
  8. 4.0
    Former Employee

    Bureaucracy to the max and not the most impressive workforce

    Sep 23, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance is great Provides training Officers have good OT and pay opportunities

    Cons

    Bureaucracy was stifling. It feels like you have to write a memo to get approval to write the real memo. New approaches to problems, not welcome. Questioning the status quo, not welcome. Professional staff salaries are not that great Slow promotion track

    Continue reading
    7 people found this review helpful
  9. 3.0
    Current Employee

    OK job

    Jul 15, 2021 - CBPO in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Provides good pay compared to private sector and decent schedules

    Cons

    Incompetent management and disgruntled employees can lead to an environment where everyone is looking out for themselves

    Be the first to find this review helpful
  10. 4.0
    Former Employee, more than 10 years

    Great pay but very hard work

    Nov 3, 2018 - CBP Officer in San Ysidro, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extremely great pay. It's tough the first two or three years, but automatic pay raises get you great money very quickly. CBP has great training. There are many opportunities to advance, or to put in for other positions and/or agencies. CBP is definitely a place to have a career. Great benefits, retirement, etc.

    Cons

    Not for the faint of heart. You wear a gun and train for deadly force for a reason. This can be a very hazardous job. Also, you have to "give up" your life. Overtime is mandatory, and most times you do not know you are doing mandatory overtime until 1 or 2 hours before your shift is over. Many, many days of 16 hours. By the time you get home and manage to fall asleep, the alarm goes off. This can happen once or twice a week, or even up to 4 times per week. No time for family. If you are single, it is great. If not, well it is NOT great.

    Continue reading
    11 people found this review helpful
Viewing 1 - 10 of 93 Reviews

Popular Careers with US Customs and Border Protection Job Seekers

JobsSalariesInterviews

Work at US Customs and Border Protection? Share Your Experiences

or

US Customs and Border Protection Photos

+ Add Photo
US Customs and Border Protection photo of: Ronald Reagan Building & International Trade Center (US Customs & Border Patrol)  (Photo thanks to Flickr user cliff1066, available under by v2.0)
US Customs and Border Protection photo of: rio grande river
US Customs and Border Protection photo of: US Customs and Border Protection building  (Photo thanks to Flickr user Scorpions and Centaurs, available under by-nc-sa v2.0)
US Customs and Border Protection photo of: US Customs and Border Protection  (Photo thanks to Flickr user ThreadedThoughts, available under by-nd v2.0)
US Customs and Border Protection photo of: US Customs and Border Protection  (Photo thanks to Flickr user Still Burning, available under by-nc v2.0)
US Customs and Border Protection photo of: US customs office  (Photo thanks to Flickr user iBjorn, available under by-sa v2.0)
US Customs and Border Protection photo of: Lake patrol training
See All Photos