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US Customs and Border Protection

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US Customs and Border Protection

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US Customs and Border Protection Employee Reviews about "great benefits"

Updated Nov 13, 2021

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Found 39 of over 361 reviews

4.0
84%
Recommend to a Friend
62%
Approve of CEO
US Customs and Border Protection Commissioner  Chris Magnus (no image)
Chris Magnus
18 Ratings

Top Review Highlights by Sentiment

Pros
  • "It's challenging and has great benefits.(in 44 reviews)
  • "Provides good pay compared to private sector and decent schedules(in 43 reviews)
  • "Training opportunities and competitive salary(in 15 reviews)
  • "Great people and i love dogs(in 13 reviews)
  • "Good job security, lots of opportunity to move up.(in 11 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of US Customs and Border Protection and is not affected by filters.

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Reviews about "great benefits"

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  1. 5.0
    Former Employee, more than 8 years

    Steady employment

    Nov 19, 2020 - International Trade Specialist in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and job security

    Cons

    Hard to advance without reapplying

    Continue reading
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  2. 5.0
    Current Employee

    great job

    Mar 23, 2021 - CBPO in El Paso, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benefits and progression mobility

    Cons

    very long shifts and holiday

    Be the first to find this review helpful
  3. 3.0
    Current Employee

    The work is important

    Dec 29, 2021 - Program Manager in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For all US federal agencies, the work you do is important and contributes to the bottom line for the taxpayers. It's challenging and has great benefits. Depending on a person's skillset and qualifications, the pay is generally pretty good. Being part of a mission-focused organization is very personally rewarding.

    Cons

    Working for government is very challenging in that politics rule the day. Unlike the private sector where a company might invest more funding into a well performing program. Program performance is rarely the metric that determines investment levels and this presents an infinitely uphill climb to make any progress. While pay was also listed as a positive, if you are an extremely well qualified and high performing individual, your pay likely doesn't reflect your value and there's no way around that because the pay structure is antiquated. This has a negative impact on recruiting, as well.

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    1 person found this review helpful
  4. 3.0
    Current Employee, more than 3 years

    Fed job

    Dec 15, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Federal Benefits and Great mission

    Cons

    managers not well trained morale low

    Continue reading
    4 people found this review helpful
  5. 3.0
    Former Contractor, more than 3 years

    great job

    Apr 4, 2022 - Anonymous Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great pay with benefits is a plus

    Cons

    constant overtime kills any outside family life

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  6. 4.0
    Former Employee, more than 10 years

    Challenging work with not enough respect for the amount of work and hours that the employees put in.

    Jun 9, 2014 - Supervisory Customs Officer in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits with a great retirement plan. Can be and exciting place to work

    Cons

    Management forgets the employees are not robots but human beings.

    Continue reading
    3 people found this review helpful
  7. 5.0
    Current Employee

    Border patrol

    Aug 12, 2021 - Supervisory Border Patrol Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Del Rio Sector, Eagle Pass South Station, Eagle Pass, TX. This position will allow you to use your expertise to prevent illegal entry of aliens into the United States by land, water, or air; enforce criminal provisions of the Immigration and Nationality Laws; and seek out and apprehend smugglers or aliens who are in the United States illegally. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland. This position starts at a salary of $107,807.00 (GS-14, Step 1) to $140,146.00 (GS-14, Step 10) with promotion potential to $140,146.00 (GS-14 Step 10). As a second-line Supervisory Border Patrol Agent (Deputy Patrol Agent In Charge) you will serve as a secondary law enforcement officer (under 5 U.S.C. 8331 (6C) and 8412 (d)) and be responsible for: Directing assignments of subordinate supervisors that perform all first-line Supervisory Border Patrol functions, station operations, and specialized units. Managing, directing, and coordinating activities aimed at preventing the illegal entry of aliens into the United States by land, water, or air. Enforcing the criminal provisions of the Immigration and Nationality laws. Normal supervisory functions, including providing policy guidance, resolving disciplinary problems, and preparing annual

    Cons

    Weather. You work year round. You will be hit and cold or wet. However the job security and the great benefits that provide for family are great. You work outdoors a lot.

    1 person found this review helpful
  8. 4.0
    Current Employee, more than 10 years

    Salary

    Jun 9, 2021 - Anonymous Employee in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay and benefits once you've been in the organization

    Cons

    promotion within is still based on who you know

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  9. 4.0
    Former Employee

    Decent

    Jan 22, 2020 - Federal Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits were great. The people were good to work with.

    Cons

    Not great if you have a family

    1 person found this review helpful
  10. 2.0
    Current Employee, more than 5 years

    CBP Technician pay is very low

    Aug 1, 2019 - CBP Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are great due to it being a federal position.

    Cons

    Pay does not match the responsibilities that are given to techs as higher level tasks are given at low pay.

    Continue reading
    3 people found this review helpful
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