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US Customs and Border Protection

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US Customs and Border Protection

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US Customs and Border Protection Employee Reviews about "hour"

Updated Aug 6, 2022

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Found 1 of over 367 reviews

3.9
83%
Recommend to a Friend
65%
Approve of CEO
US Customs and Border Protection Commissioner  Chris Magnus (no image)
Chris Magnus
19 Ratings

Top Review Highlights by Sentiment

Pros
  • "It's challenging and has great benefits.(in 52 reviews)
  • "Provides good pay compared to private sector and decent schedules(in 36 reviews)
  • "Great people and i love dogs(in 13 reviews)
  • "Good job security, lots of opportunity to move up.(in 13 reviews)
  • "Pay and benefits, good training(in 10 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "hour"

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  1. 3.0
    Current Employee, more than 8 years

    CBP Officer

    Oct 5, 2014 - CBP Officer in El Paso, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay once you've been in at least 3 years. Good opportunity to get overtime if you like working a lot. Benefits (health insur., life insur., 401K, etc.) are good.

    Cons

    The job can be repetitious at times as you will need seniority to get better assignments (which can take years). The agency is top heavy with management, and some of these managers know very little about the job. Favoritism is rampant and many officers are promoted based on who they know, not how much you know. There is little to no warning on forced overtime and you will likely have to stay for another shift (16 hour day total). The schedule can also disrupt your family life as some supervisors will not give you time off.

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    19 people found this review helpful
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US Customs and Border Protection photo of: Ronald Reagan Building & International Trade Center (US Customs & Border Patrol)  (Photo thanks to Flickr user cliff1066, available under by v2.0)
US Customs and Border Protection photo of: rio grande river
US Customs and Border Protection photo of: US Customs and Border Protection building  (Photo thanks to Flickr user Scorpions and Centaurs, available under by-nc-sa v2.0)
US Customs and Border Protection photo of: US Customs and Border Protection  (Photo thanks to Flickr user ThreadedThoughts, available under by-nd v2.0)
US Customs and Border Protection photo of: US Customs and Border Protection  (Photo thanks to Flickr user Still Burning, available under by-nc v2.0)
US Customs and Border Protection photo of: US customs office  (Photo thanks to Flickr user iBjorn, available under by-sa v2.0)
US Customs and Border Protection photo of: Lake patrol training
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