US Customs and Border Protection Employee Reviews about "long hours"

Updated Dec 22, 2020

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3.9
81%
Recommend to a Friend
68%
Approve of CEO
US Customs and Border Protection Commissioner R. Gil Kerlikowske
R. Gil Kerlikowske
62 Ratings
Pros
  • "In addition to the pay and benefits, I felt that I made a difference in my community(in 23 reviews)

  • "Good pay, benefits, experience, work, pay(in 20 reviews)

  • Cons
  • "Long hours and sometimes you don't get the days off you want(in 14 reviews)

  • "Homeland Security and CBP are politically driven agencies(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "long hours"

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    1. 5.0
      Current Employee, more than 10 years

      An excellent employer

      Dec 22, 2020 - Watch Commander in Sterling, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and great pay

      Cons

      Long hours and sometimes you don't get the days off you want.

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    2. 5.0
      Current Employee

      Great career.

      Dec 16, 2020 - CBP Officer in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Protecting the United States of America. Money!

      Cons

      Long hours. Have to work holidays and weekends.

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    3. 5.0
      Current Employee

      Great job

      Nov 6, 2020 - Border Patrol Agent in Laredo, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great mission with work outside.

      Cons

      Work outside and sometimes long hours.

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    4. 4.0
      Former Employee, more than 10 years

      Fast paced

      Oct 27, 2020 - Customs and Border Protection Officer in Douglas, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and compensation but you will definitely earn it

      Cons

      Very long hours and out in the elements

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    5. 5.0
      Current Employee, more than 10 years

      Border Security is National Security

      May 26, 2020 - Assistant Chief Pgtrol Agent in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits, great career, fulfilling work

      Cons

      long hours and lots of detail assignments away from home

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    6. 3.0
      Former Employee, more than 3 years

      Decent work with great pay, sometimes can be a bit robotic.

      Jul 29, 2019 - Us Customs and Border Protection Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Pay -Benefits -Meet people from all walks of life

      Cons

      -Long Hours -Cynicism -Feels like DMV with a firearm -Lack of employee development

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      1 person found this review helpful
    7. 5.0
      Former Employee

      customs and border protection officer

      Sep 15, 2016 - Us Customs and Border Protection Officer in Calexico, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job has ample opportunity for overtime. I left as a gs 11 step 5. I made well over $100,000 a year. In addition to the pay and benefits, I felt that I made a difference in my community. I intercepted numerous narcotics and alien smuggling attempts.

      Cons

      Long hours away from family. Last minute notice of overtime after working a full 8 hour shift.

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      15 people found this review helpful
    8. 4.0
      Current Employee, less than 1 year

      CBP Supervisor (First-Line)

      Mar 23, 2018 - CBP SUpervisor (First-line) in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent pay, opportunity to earn up to $45000 in OT per year in addition to base salary and up to $2500 end of year performance award (if you are a good/excellent manager)

      Cons

      Long hours, facilities can be rough in older airports/cargo offices, normal headaches that come along with managing union employees.

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      2 people found this review helpful
    9. 4.0
      Current Employee, more than 8 years

      good agency to work for

      Jan 13, 2013 - CBP Officer in Nogales, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      stability, high earning potential, carrer advancement

      Cons

      long hours, alot of prior tranining, long probational period

      4 people found this review helpful
    10. 4.0
      Former Employee

      CBP

      Sep 22, 2014 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job satisfaction, promotions and opportunities to move around the country.

      Cons

      Shift work and sometimes long hours standing up.

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      3 people found this review helpful
    Viewing 1 - 10 of 14 Reviews

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