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US Customs and Border Protection Employee Reviews about "shift work"

Updated Oct 13, 2021

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Found 9 of over 361 reviews

4.0
84%
Recommend to a Friend
62%
Approve of CEO
US Customs and Border Protection Commissioner  Chris Magnus (no image)
Chris Magnus
18 Ratings

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "shift work"

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  1. 4.0
    Former Employee, more than 10 years

    Border Patrol Agent

    Oct 13, 2021 - Border Patrol Agent in Weslaco, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, benefits, retirement and job security

    Cons

    Shift work and long hours away from home

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  2. 3.0
    Current Employee

    Federal Officer

    Jan 25, 2016 - Federal Officer in Buffalo, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Job security, and competitive Salary help to retain most employees within CBP.

    Cons

    Shift work, mandatory overtime, and lack of communication are 3 downfalls of CBP. If management would discontinue it's separation from the front line things would run smoother. Management has no clear idea of what day to day operations are like. Often 1-4 hour port tours are given breezing over nonsense that has nothing to do with the reality of the job.

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    3 people found this review helpful
  3. 4.0
    Former Employee

    CBP

    May 6, 2021 - CBP Officer in Tucson, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, great salary lots of good work locations

    Cons

    Frequent forced overtime and shift work is required

    1 person found this review helpful
  4. 3.0
    Former Employee, more than 10 years

    CBP Employment

    Jun 2, 2022 - Inspector in Plattsburgh, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, different experiences daily, time off.

    Cons

    Shift work, poor weather, management promotion process.

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  5. 3.0
    Current Employee, more than 10 years

    Not for everyone

    Jan 18, 2022 - Agent in McAllen, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Job Security, good salary, good retirement

    Cons

    Shift work, policies, politics, locations

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  6. 4.0
    Current Employee, more than 3 years

    An excellent paying Job

    May 5, 2015 - Border Patrol Agent in Laredo, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome Pay, great benefits, great healthcare and paid holiday and sick leave, fun outdoors work that is very exciting

    Cons

    Always changing shift work makes it hard to balance work and life plus the president does not support the mission as much as they should.

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    6 people found this review helpful
  7. 5.0
    Current Employee

    Awesome job

    Mar 14, 2021 - Customs and Border Protection in El Paso, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, benefits, good people, fun job

    Cons

    Long hours, overtime not always guarenteed, and shift work

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  8. 5.0
    Former Employee, more than 10 years

    Good, steady employment, diverse opportunities, good retirement package, outdoor work

    Dec 28, 2020 - U S Border Patrol Agent in Tucson, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    After the first few to several years working at the border there are a lot of opportunity for diverse experiences within the agency besides solely working at the border. I am not an "office person" so enjoy the opportunity to work outdoors and being independent. Also, most of the private sector no longer offers a pension.

    Cons

    Many stations are located in remote areas -- some without good schools or employment opportunities for spouses, may work irregular shift hours, not a lot of political diversity, Some possible danger depending on assignment. Working at the freeway checkpoints are 'a drag.' 10-hour days.

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  9. 5.0
    Current Employee, more than 3 years

    A great place to work.

    Mar 17, 2013 - Helpdesk Technician in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment, good communications, worthwhile work, occasional travel.

    Cons

    Long hours, shift work, varying work locations.

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US Customs and Border Protection photo of: Ronald Reagan Building & International Trade Center (US Customs & Border Patrol)  (Photo thanks to Flickr user cliff1066, available under by v2.0)
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US Customs and Border Protection photo of: US Customs and Border Protection building  (Photo thanks to Flickr user Scorpions and Centaurs, available under by-nc-sa v2.0)
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US Customs and Border Protection photo of: US customs office  (Photo thanks to Flickr user iBjorn, available under by-sa v2.0)
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