US Department of Education Reviews | Glassdoor

US Department of Education Reviews

Updated March 19, 2019
104 reviews

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2.8
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US Department of Education Secretary Of Education Betsy DeVos
Betsy DeVos
21 Ratings

Employee Reviews

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Pros
Cons
  • "I have worked at a handful of other federal agencies, and ED is the worst by far" (in 4 reviews)

  • "gap (trust, quality of work, sharing of information) between political appointees and career staff" (in 3 reviews)

More Pros and Cons

  1. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Education full-time

    Pros

    Flexible and secure position. Flexible, opportunity to advance

    Cons

    Cant think of anything wrong


  2. "Great benefits but declining morale and support from senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at US Department of Education full-time

    Pros

    - Great benefits including compressed and flexible work schedules
    - Telework option but policy now limits to once per week
    - Mission is important and you get to serve your country

    Cons

    - Lack of trust between career and political staff
    - Restructuring efforts and telework policies are pushing out all-star employees while poor performers stay

    Advice to Management

    Reward and retain highly effective employees. Current policies are pushing out the top performers.

  3. "Pros Outweigh Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer
    Current Employee - Program Officer
    Recommends

    I have been working at US Department of Education full-time (More than 5 years)

    Pros

    Competitive salary and benefits package, friendly work environment, not too hierarchical, flexible work conditions, good work-life balance

    Cons

    Bureaucratic processes impede efficiency. Also, limited opportunities for growth.


  4. "Ok company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Education full-time (More than 10 years)

    Pros

    Great benefits, job security, tons of free training

    Cons

    Management dysfunction at the highest levels. Government agency with no profit incentive to be efficient or improve. Poor performing workers are not dealt with which means harder workers pick up the slack. Bureaucracy makes it hard to change anything

    Advice to Management

    Streamline, simplify, get back to basics


  5. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at US Department of Education full-time

    Pros

    Federal salary and benefits (transportation supplement, sick leave, annual leave, holidays off, retirement, 401K matching, etc.).

    Cons

    One of the worst management staff in Federal government (from top to bottom). They don't care about most employees (especially long-term employees) and don't care if they know it. Extremely low management values and very negative culture towards general employees.

    There are other federal agencies to work for and you should go there and work for them!

    Advice to Management

    If you don't "clean up" your act, everyone will find out about how you treat employees; and your agency will be the last one ANYONE will work for.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Washington, DC
    Former Employee - IT Manager in Washington, DC
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Education full-time (More than 10 years)

    Pros

    Good people and good purpose

    Cons

    Change takes time, difficult to pivot to new requirements

    Advice to Management

    Lot's of good work left to do. Where's the best ROI?


  7. "Attorney"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Education full-time

    Pros

    Good journeyman promotional value, great benefits, and great people who really care to make a difference in students lives.

    Cons

    Lack of consistency in case processing, beauricratic inefficiency, and being caught in the middle of political discord or differences.

  8. "Program Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Department of Education full-time

    Pros

    Great working with at-risk students from diverse backgrounds. Very rewarding.

    Cons

    Pay should be more competitive


  9. Helpful (1)

    "Education Program Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at US Department of Education full-time

    Pros

    - Lots of flexibility in work schedule

    Cons

    -Hiring freeze means limited promotion potential for the foreseeable future


  10. Helpful (1)

    "Management and program analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Education full-time

    Pros

    It used to have a great mission.

    Cons

    It is now a hostile workplace. They eliminated telework as a back door way to fire employees outside of civil service protections.

    They changed the shuttle schedule between building that ran every 15 minutes to every 45 minutes, which is hard for the many employees we have who are disabled and cant physically get between the buildings on your own. It's a clear violation of the ADA.

    Advice to Management

    Trust your employees. Listen to them. Stop being paranoid. Stop demeaning them. Stop violating civil service protections and the Americans with Disabilities Act. Start learning your programs and how to manage them and act as though you want children to succeed.