US Department of Homeland Security Reviews | Glassdoor

US Department of Homeland Security Reviews

Updated September 18, 2018
628 reviews

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3.4
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US Department of Homeland Security Secretary of Homeland Security Kirstjen Nielsen
Kirstjen Nielsen
15 Ratings

628 Employee Reviews

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Pros
  • "Service to country, good pay and benefits, job security, camaraderie" (in 23 reviews)

  • "Work-life balance, flexibility, family friendly" (in 21 reviews)

Cons
  • "Long hours, bad middle managers, and poor work-life balance" (in 12 reviews)

  • "Dealing with upper management and leadership" (in 17 reviews)

More Pros and Cons

  1. "Lead Transportation Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Transportation Security Officer in New York, NY
    Former Employee - Lead Transportation Security Officer in New York, NY
    Recommends
    Approves of CEO

    I worked at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Great Benefits good money to start with

    Cons

    Poor Mangement, Long hours, bad days to choose off, no family time.

    Advice to Management

    Mangement won't change or listen


  2. "Lead Management & Program Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Management & Program Analyst in Washington, DC
    Current Employee - Lead Management & Program Analyst in Washington, DC

    I have been working at US Department of Homeland Security full-time (More than 10 years)

    Pros

    Job security, great benefits and pay. Many training opportunities and good mobility if you want to expand your job opportunities.

    Cons

    I have heard the pay is behind counterparts in the private sector, but I cannot be sure if that is true.

  3. "Special Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time

    Pros

    Pay and training.

    Cons

    No transfer policy, no clear career ladder.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time

    Pros

    Great place to work very flexible with schedules

    Cons

    Hard to move up within the company

    Advice to Management

    Consider hiring within the company specially Interns!


  5. "Federal Law Enforcement Executive Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Diego, CA
    Current Employee - Senior Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time (More than 10 years)

    Pros

    Secure government law enforcement agency.

    Cons

    There a very few cons associated with this agency.


  6. "Personnel Security Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personnel Security Specialist in Farmers Branch, TX
    Current Employee - Personnel Security Specialist in Farmers Branch, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Homeland Security full-time (More than 8 years)

    Pros

    Job security, retirement, telework is available sometimes.

    Cons

    Promotion above your senior grade level is not possible, unless your a friend or relative/buddy of a supervisor. If you are a friend/relative/buddy of a manager, then you can do no wrong and will get a promotion fast. We have too much work and not enough personnel to meet the mission without rubber stamping cases.

    Advice to Management

    Stop promoting only your friends into senior specialist and supervisory roles. It's illegal and not good for the DHS.


  7. Helpful (1)

    "Lead Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Transportation Security Officer in Boston, MA
    Current Employee - Lead Transportation Security Officer in Boston, MA
    Recommends
    Positive Outlook

    I have been working at US Department of Homeland Security full-time (More than 8 years)

    Pros

    Great benefits and a sold job to start out in the government!

    Cons

    It is a seniority run place so the longer your here the more benefits to you will come!

    Advice to Management

    Needs to see the bigger picture for each person and judge off of that!

  8. Helpful (2)

    "Only the Cream rises to the top... and I don't mean that in a good way."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Homeland Security full-time (More than 3 years)

    Pros

    Great incentive for cyber-security professionals such as cyber pay. The ability to shine among less talented co-workers. Good work schedule and flexibility. Good Training programs

    Cons

    Glass ceilings, leadership and their decisions, discrimination of all kids, unwarranted promotions and movement into prominent positions.

    Advice to Management

    Stop hiring friends and get people in leadership positions that want to make a change and do the right thing for the organization. Hiring your buddies is the worst thing when dealing with the security of the homeland and cyber front. Start to standardize across DHS or you will begin to see components suffer due to lack of qualified personnel. For example, soon NPPD will have all of the cyber-security talent leaving the rest of the organization to fight for scraps. Also, standardize the acquisition process in order to streamline procurement efforts. The regulations need to line up with the actual work and enable employees to do the job without violating rules and regulations.


  9. "Cleaning house"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Homeland Security full-time

    Pros

    i could work on my own

    Cons

    have some one which you a lot
    and get mad for no reson


  10. Helpful (1)

    "Assistant Field Office Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Field Office Director
    Current Employee - Assistant Field Office Director
    Doesn't Recommend
    Disapproves of CEO

    I have been working at US Department of Homeland Security full-time (More than 10 years)

    Pros

    An important position safeguarding our nation

    Cons

    Awful senior management leadership that continually molds policies that hurt the officers in the field. Good-old-boy network that "grooms" employees with little or no field law enforcement experience into senior leadership positions for which they are woefully unprepared.

    Advice to Management

    Promote from within the chain of command, and re-shape HQ's priorities to support the field instead of expecting the field to support HQ.


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