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US Department of Homeland Security

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US Department of Homeland Security

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US Department of Homeland Security Reviews

3.9

75% would recommend to a friend

(1597 total reviews)

Secretary of Homeland Security Kirstjen Nielsen

Kirstjen Nielsen

67% approve of CEO

Ratings by category

4.1

Compensation and Benefits

4.0

Diversity & Inclusion

3.9

Career Opportunities

3.6

Work/Life Balance

3.5

Culture & Values

3.2

Senior Management

Ratings distribution

5 stars

28%

4 stars

28%

3 stars

24%

2 stars

12%

1 star

8%

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Found 1,597 of over 2K reviews

Updated Dec 4, 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and a sold job to start out in the government!(in 167 reviews)
  • "Pay was good and would automatically increase over time.(in 96 reviews)
  • "job security is good to have(in 60 reviews)
  • "Felt great to help people(in 59 reviews)
  • "Good Salary and the TSP match a good percentage of your investment if you partake in that program.(in 37 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of US Department of Homeland Security and is not affected by filters.

    1. 5.0
      Dec 4, 2023
      HOMELAND SECURITY
      Current Employee
      Midtown New York
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, good environment, and retirement

      Cons

      Work home life is hard to manage

      1. 5.0
        Dec 1, 2023
        SAR Coordinator
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great pay for 40 hours a week.

        Cons

        You have to pay for parking.

      2. Join the US Department of Homeland Security team
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        1. 3.0
          Nov 20, 2023
          TSO (Transportation Security Officer)
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The mission is great, we have the potential to do well.

          Cons

          The work is under appreciated , some of us love what we do so we are here because we want to be . Leadership forgets that way too often, some of us aren’t “stuck” which is why there’s so much turn over ! Like honestly, Why be miserable because of a passion that I have when I can find better pay , hours and feel appreciated all while doing what I love ?!

          1. 4.0
            Nov 27, 2023
            Deportation Officer
            Current Employee, more than 10 years
            Atlanta, GA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Steady paycheck and compensated nicely

            Cons

            Daily policy changes depending on administration

            1. 5.0
              Nov 17, 2023
              Immigration Officer
              Current Employee, more than 5 years
              Irving, TX
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flexible work schedule with telework and remote work opportunities.

              Cons

              The only thing Constant is Change. Leadership is relentless in their pursuit of process improvements. In addition, world events have a significant impact on our work environment.

              1. 5.0
                Nov 9, 2023
                Chief of Staff
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Provides opportunity to lead important missions that help make America more resilient to save lives and minimize future risk and impact.

                Cons

                Surging workloads for directors and executives with lower compensation relative to private sector counterpart opportunities.

                1. 5.0
                  Nov 21, 2023
                  Office Manager
                  Current Employee, more than 5 years
                  Guaynabo, PR
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Support Survivors at difficult situations

                  Cons

                  term positions not to extent more than 4 years

                  1. 4.0
                    Oct 16, 2023
                    Program Manager
                    Current Employee, more than 8 years
                    Washington, DC
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    The best part about working for DHS is the commitment to the mission. Everyone works for the purpose of protecting the United States and not just to get a check.

                    Cons

                    Many of the systems are antiquated because of the level of scrutiny for protecting data. It can easily take 1-2 years to get a new IT system up and running effectively.

                    1. 5.0
                      Nov 17, 2023
                      Data Analyst
                      Former Employee, more than 5 years
                      Washington, DC
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Helped protect the United States

                      Cons

                      Sometimes very busy and having long hours.

                      1. 3.0
                        Dec 1, 2023
                        DHS Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Flexibility and the ability to move around.

                        Cons

                        Low pay for the degree I have earn and being suck in one position due to the position duties.

                      Viewing 1 - 10 of 1,597 Reviews
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                      US Department of Homeland Security Reviews FAQs

                      US Department of Homeland Security has an overall rating of 3.9 out of 5, based on over 1,735 reviews left anonymously by employees. 75% of employees would recommend working at US Department of Homeland Security to a friend and 68% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, US Department of Homeland Security employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at US Department of Homeland Security. This rating has improved by 2% over the last 12 months.

                      75% of US Department of Homeland Security employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Department of Homeland Security 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at US Department of Homeland Security to be coworkers, career development, benefits and the cons to be culture, senior leadership, management.

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                      Analytical Chemist

                      Do you experience that how long the hiring process would take at Thermo Fisher? I got my second interview with hiring manager at the beginning of November but I haven’t heard nothing from them. When I’ve emailed them to check in they just said that the process would be slow, no time frame. I would be able to get an offer soon from other company but work as contractor. Should I wait for Thermo Fisher?

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                      KPMG

                      Booz Allen Hamilton Recently applied and I've been referred for an interview! Any tips on interviewing with Booz Allen? And if I am being asked to complete clearance and background upfront, is this a good indicator for being hired?

                      1
                      3 Comments

                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      11
                      3 Comments

                      Glassdoor has 1,735 US Department of Homeland Security reviews submitted anonymously by US Department of Homeland Security employees. Read employee reviews and ratings on Glassdoor to decide if US Department of Homeland Security is right for you.