US Department of Homeland Security Reviews
75% would recommend to a friend
(1597 total reviews)
Kirstjen Nielsen
67% approve of CEO
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Found 1,597 of over 2K reviews
Updated Dec 4, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Good Salary and the TSP match a good percentage of your investment if you partake in that program." (in 37 reviews)
Ratings by Demographics
This rating reflects the overall rating of US Department of Homeland Security and is not affected by filters.
- 5.0Dec 4, 2023HOMELAND SECURITYCurrent EmployeeMidtown New York
Pros
Great pay, good environment, and retirement
Cons
Work home life is hard to manage
- 5.0Dec 1, 2023SAR CoordinatorCurrent Employee
Pros
Great pay for 40 hours a week.
Cons
You have to pay for parking.
- 3.0Nov 20, 2023TSO (Transportation Security Officer)Current Employee
Pros
The mission is great, we have the potential to do well.
Cons
The work is under appreciated , some of us love what we do so we are here because we want to be . Leadership forgets that way too often, some of us aren’t “stuck” which is why there’s so much turn over ! Like honestly, Why be miserable because of a passion that I have when I can find better pay , hours and feel appreciated all while doing what I love ?!
- 4.0Nov 27, 2023Deportation OfficerCurrent Employee, more than 10 yearsAtlanta, GA
Pros
Steady paycheck and compensated nicely
Cons
Daily policy changes depending on administration
- 5.0Nov 17, 2023Immigration OfficerCurrent Employee, more than 5 yearsIrving, TX
Pros
Flexible work schedule with telework and remote work opportunities.
Cons
The only thing Constant is Change. Leadership is relentless in their pursuit of process improvements. In addition, world events have a significant impact on our work environment.
- 5.0Nov 9, 2023Chief of StaffCurrent Employee
Pros
Provides opportunity to lead important missions that help make America more resilient to save lives and minimize future risk and impact.
Cons
Surging workloads for directors and executives with lower compensation relative to private sector counterpart opportunities.
- 5.0Nov 21, 2023Office ManagerCurrent Employee, more than 5 yearsGuaynabo, PR
Pros
Support Survivors at difficult situations
Cons
term positions not to extent more than 4 years
- 4.0Oct 16, 2023Program ManagerCurrent Employee, more than 8 yearsWashington, DC
Pros
The best part about working for DHS is the commitment to the mission. Everyone works for the purpose of protecting the United States and not just to get a check.
Cons
Many of the systems are antiquated because of the level of scrutiny for protecting data. It can easily take 1-2 years to get a new IT system up and running effectively.
- 5.0Nov 17, 2023Data AnalystFormer Employee, more than 5 yearsWashington, DC
Pros
Helped protect the United States
Cons
Sometimes very busy and having long hours.
- 3.0Dec 1, 2023DHS EmployeeCurrent Employee
Pros
Flexibility and the ability to move around.
Cons
Low pay for the degree I have earn and being suck in one position due to the position duties.
US Department of Homeland Security Reviews FAQs
US Department of Homeland Security has an overall rating of 3.9 out of 5, based on over 1,735 reviews left anonymously by employees. 75% of employees would recommend working at US Department of Homeland Security to a friend and 68% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
75% of US Department of Homeland Security employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Department of Homeland Security 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at US Department of Homeland Security to be coworkers, career development, benefits and the cons to be culture, senior leadership, management.
