US Department of Homeland Security Reviews
Updated May 5, 2021
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Approve of CEO
Kirstjen Nielsen
126 Ratings
Pros
"Great benefits and interesting work" (in 48 reviews)
"Fulfilling work Great Coworkers Good benefits" (in 45 reviews)
Cons
"Long hours, rude coworkers, overtime, missing family events" (in 26 reviews)
"Poor leadership as far as upper management is concerned" (in 17 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of US Department of Homeland Security and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
Pros
Commitment to helping out the community.
Cons
Hours - Rush - Bad working environments.
- Current Employee, more than 1 year★★★★★
Pros
Great mission and a lot of very good people helping accomplish it
Cons
Public perception of DHS is negative and that can also be the perception of the people who work for DHS.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
DHS offers opportunities to travel the world and make a career that will be challenging, rewarding and exciting.
Cons
You must be flexible, open to travelling, possibly working odd hours including anytime of day or night, weekends and holidays. Employees who are willing to relocate will progress more quickly than those who are not open to moving.
- Current Employee, more than 1 year★★★★★
Pros
Its federal, good benefits, career orientated.
Cons
Difficulty at times. Can get very busy.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great People to work with and great perks from DHS
Cons
Management pushes workload at certain times of the year
- Current Employee, less than 1 year★★★★★
Pros
Collaborations, work life balance, great coworkers
Cons
Work on site, night shift sometime
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Security and challenging work projects
Cons
Government beuracracy and limited opportunity
- Current Employee, less than 1 year★★★★★
Pros
Benefits, pay, somewhat flexible schedule depending on DR, making a difference.
Cons
Heavy workload at times can be stressful but I personally enjoy it. Seeing others lose everything.
- Current Employee, less than 1 year★★★★★
Pros
Every day is something new. The passengers who are kind and grateful make the job worth it; must be patient in general.
Cons
Management leaves almost everything to be desired. Passengers can be extremely confrontational.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Learns a lot about political process and how our tax money is spent. I was able to go back to school and complete my masters degree. The agency had funding at the time and I took advantage of that opportunity. If I had to do it again,I would have continued to PhD.
Cons
To many individual agendas to actual provide great service to the me. And women who need the services at the headquarters level.
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