US Department of Homeland Security Reviews | Glassdoor

US Department of Homeland Security Reviews

Updated November 15, 2018
648 reviews

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3.4
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US Department of Homeland Security Secretary of Homeland Security Kirstjen Nielsen
Kirstjen Nielsen
21 Ratings

648 Employee Reviews

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Pros
  • "Service to country, good pay and benefits, job security, camaraderie" (in 23 reviews)

  • "Work-life balance, flexibility, family friendly" (in 21 reviews)

Cons
  • "Long hours, bad middle managers, and poor work-life balance" (in 12 reviews)

  • "Dealing with upper management and leadership" (in 17 reviews)

More Pros and Cons

  1. "TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Homeland Security part-time

    Pros

    Get place to work part time.

    Cons

    None, Everything was great part time.


  2. "Transportation Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time

    Pros

    security, learning, steady and benefits

    Cons

    schedules, time, start time and customers

  3. "isa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time

    Pros

    its a great environment, i learn alot everyday

    Cons

    unorganized have to train on the go


  4. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security full-time

    Pros

    Nice office environment, quality people, important work.

    Cons

    Salary for the bay area hard to live on, traffic and commuting very stressful.


  5. "Life of a TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time

    Pros

    Interacting with different people everyday

    Cons

    Management and breaks being on time


  6. "Public Affairs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Homeland Security full-time

    Pros

    The pay is good for mid level.

    Cons

    Lack of organization and diversity l.


  7. "CBPO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Homeland Security full-time

    Pros

    The salary,the benefits,and the hours.

    Cons

    The people,the public,and the environment.

  8. Helpful (1)

    "Immigration Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security full-time

    Pros

    Excellent benefits, great work culture at Newark office, outstanding colleagues, and an opportunity engage with and help people from every corner of the world

    Cons

    Overly bureaucratic practices and procedures can be burdensome.

    Advice to Management

    Continue giving lower-level employees the opportunity to engage with more substantive issues


  9. "Enforce US immigration laws"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Border Patrol Agent in McAllen, TX
    Former Employee - Border Patrol Agent in McAllen, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security (More than 10 years)

    Pros

    Salary, work environment, benefits and benefits

    Cons

    None - Management is supportive, and listens to reasonable requests.

    Advice to Management

    None


  10. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Washington, DC
    Current Employee - Director in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Homeland Security full-time (More than a year)

    Pros

    It is the worst of the worst of the worst places to work so everything else looks great.

    Cons

    Highly politicized organizational culture with a wide ranging mission and very little direction.

    Advice to Management

    Get your ducks in a row. Heck I was senior management and couldn't get that done.


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