US Department of Homeland Security Reviews

Updated May 22, 2022

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Found 1,280 of over 1,394 reviews

3.8
75%
Recommend to a Friend
64%
Approve of CEO
US Department of Homeland Security Secretary of Homeland Security Kirstjen Nielsen
Kirstjen Nielsen
220 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great benefits and a sold job to start out in the government!(in 142 reviews)
  • "The pay is good and you move up in pay quickly(in 78 reviews)
  • "Felt great to help people(in 55 reviews)
  • "job security is good to have(in 50 reviews)
  • "Good Salary and the TSP match a good percentage of your investment if you partake in that program.(in 29 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of US Department of Homeland Security and is not affected by filters.

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  1. 5.0
    Current Employee

    Tsa

    May 15, 2022 - TSO (Transportation Security Officer) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great job with easy work

    Cons

    Rude passengers and weird schedules

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  2. 4.0
    Current Employee, less than 1 year

    ISSO

    May 18, 2022 - Information Systems Security Officer (ISSO) in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stability, culture, benefits, work life balance

    Cons

    No cons to speak of

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  3. 4.0
    Former Employee, more than 10 years

    Great Opprotunity

    May 8, 2022 - Investigator in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    See the world and every day can be different

    Cons

    last minute assignments and long days/nights

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  4. 4.0
    Current Employee, more than 10 years

    Good but not Great

    May 9, 2022 - General Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very mission driven. I honestly do feel like i am putting some good back into the world. Great Colleagues, travel, and amazing experiences and learning opportunities are available.

    Cons

    Politics, momentum bias, outdated hierarchy structures, and deep rooted bureaucratic processes really put a damper on the job environment at times.

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  5. 4.0
    Current Employee

    N/A

    May 9, 2022 - Supervisor Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great agency to work for.

    Cons

    Shift work and working on holidays.

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  6. 4.0
    Current Employee, more than 8 years

    Good Place to Work

    May 6, 2022 - Personnel Security Specialist in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, predicability, interesting, valuable, good mission

    Cons

    hard to change existing processes, difficult IT situation.

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  7. 3.0
    Former Employee, more than 10 years

    Hours

    May 19, 2022 - Federal Air Marshal in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent money for federal employment. See the world on Uncle Sam's dime.

    Cons

    Upper mgmt truly does not care about you or your health. Looong hours ...

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  8. 5.0
    Current Employee

    Good place to work

    May 5, 2022 - Contract Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work/Life Balance is important to this agency.

    Cons

    Limited location options limit opportunities abroad.

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  9. 5.0
    Current Employee

    HSI a Great Place to work

    May 2, 2022 - Workplace Investigations Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworkers, new challenge everyday.

    Cons

    Being sent to do Border TDY's

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  10. 4.0
    Former Employee, more than 10 years

    Strong Career Opportunities

    May 3, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good health benefits, possibility of early retirement in certain law enforcement positions, exciting and challenging place to work

    Cons

    Annual renewal of budget often results in continued resolutions which brings operations to a halt and sometimes pay will be delayed due to temporary government shutdowns

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Viewing 1 - 10 of 1,280 Reviews

US Department of Homeland Security Reviews FAQs

US Department of Homeland Security has an overall rating of 3.8 out of 5, based on over 1,394 reviews left anonymously by employees. 75% of employees would recommend working at US Department of Homeland Security to a friend and 67% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, US Department of Homeland Security employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at US Department of Homeland Security. This rating has decreased by -3% over the last 12 months.

75% of US Department of Homeland Security employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Department of Homeland Security 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at US Department of Homeland Security to be coworkers, career development, benefits and the cons to be culture, senior leadership, management.

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