US Department of Homeland Security Reviews | Glassdoor

US Department of Homeland Security Reviews

Updated March 23, 2019
678 reviews

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3.4
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US Department of Homeland Security Secretary of Homeland Security Kirstjen Nielsen
Kirstjen Nielsen
33 Ratings

Employee Reviews

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Pros
Cons
  • "Long hours, bad middle managers, and poor work-life balance" (in 12 reviews)

  • "Dealing with upper management and leadership" (in 18 reviews)

More Pros and Cons

  1. "PSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSO
    Former Employee - PSO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security full-time (More than 3 years)

    Pros

    I do have the experience for that kind of job

    Cons

    It makes you be busy al the day, time goes fast

    Advice to Management

    Tey ro treat employees in a good manner so they feel like they really like what they're doing


  2. "Feel Sorry for Many good workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in San Juan, PR
    Former Employee - Transportation Security Officer in San Juan, PR
    Recommends
    Disapproves of CEO

    I worked at US Department of Homeland Security full-time (More than 10 years)

    Pros

    Benefits, Uniforms and Pay and some friendly co workers who were corapative.

    Cons

    Management never made up there.mind. Not consistent with employees. Abusive with many who had sickness and evidence of their conditions no consideration except for management they could miss work whenever they wanted.

    Advice to Management

    Get ride of some of their of 90% of their management staff.

  3. "Federal Air Marshal United States"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Air Marshal in Washington, DC
    Current Employee - Air Marshal in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at US Department of Homeland Security full-time (More than 10 years)

    Pros

    Highest paying Federal Law Enforcement job. Great benefits. Not stuck in an office. You are your own boss most of the time.

    Cons

    A lot of travel resulting in being away from home/family. Irregular work hours. Senior Management has no clue how to manage people.

    Advice to Management

    Retire.


  4. "Still Learning to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Arlington, VA
    Current Employee - Supervisor in Arlington, VA

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Coolest work in the world, protecting the country

    Cons

    a mess of management can you know what is goo

    Advice to Management

    quit


  5. Helpful (1)

    "Yes, you can do nothing here or do your job if you like"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Specialist
    Former Employee - Financial Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Department of Homeland Security full-time (More than 10 years)

    Pros

    wage and upward mobility are descent, especially if you live near Washington DC. 401K (known as TSP) match to 5%, and solid health plan, retirement pension is weak but tolerable because of 401K match.

    Cons

    Welcome to an entrenched culture of fear which will weigh on your life force every minute you work there. Smart but toxic people make up much of management. Try to avoid the "lifers" and cling to the "A" employees whenever you can find them.

    Advice to Management

    move to a merit based system, train your management so they can identify and weed out the dead wood, keep your inspectors away from investigating the employees - discipline should be administered by supervisory staff alone.


  6. Helpful (2)

    "Great pay, no life/work balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Border Patrol Agent in Nogales, AZ
    Former Employee - Border Patrol Agent in Nogales, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Great pay and health insurance. Excellent benefits and retirement

    Cons

    Long hours, remote locations. Shift rotations. Very little continuity of assignments

    Advice to Management

    Create a better life/work balance by offering more consistency. Model integrity. So actual reviews instead of copy and paste.


  7. "Great student experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Homeland Security full-time

    Pros

    Got to meet lots of people throughout the agency

    Cons

    Not always enough to do

  8. "It is what you make it to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso
    Current Employee - Tso

    I have been working at US Department of Homeland Security full-time

    Pros

    Good federal benefits
    Ability to move up if you put in the work
    Bad work/life balance

    Cons

    A lot of micromanagement


  9. "Outdoors Adventure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in El Centro, CA
    Former Employee - Shift Supervisor in El Centro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Department of Homeland Security (More than 8 years)

    Pros

    This job offers working with people from all parts of the U.S.

    Cons

    Shift work and long, long hours can take a toll.

    Advice to Management

    Flexibility and openness to new ideas.


  10. "Gov. Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Analyst
    Current Employee - Program Analyst
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Homeland Security full-time (More than 8 years)

    Pros

    Easy to promote, tons of job opportunities, federal benefits

    Cons

    Lack of Organization, No flexibility in work life balance, no maternity leave