US Department of Homeland Security Reviews

Updated May 5, 2021

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3.9
73%
Recommend to a Friend
65%
Approve of CEO
US Department of Homeland Security Secretary of Homeland Security Kirstjen Nielsen
Kirstjen Nielsen
126 Ratings
Pros
  • "Great benefits and interesting work(in 48 reviews)

  • "Fulfilling work Great Coworkers Good benefits(in 45 reviews)

  • Cons
  • "Long hours, rude coworkers, overtime, missing family events(in 26 reviews)

  • "Poor leadership as far as upper management is concerned(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of US Department of Homeland Security and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Dependable

      May 1, 2021 - TSO (Transportation Security Officer) in Kahului, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commitment to helping out the community.

      Cons

      Hours - Rush - Bad working environments.

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    2. 4.0
      Current Employee, more than 1 year

      DHS...challenging but rewarding.

      May 5, 2021 - Deputy Chief Information Security Officer in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great mission and a lot of very good people helping accomplish it

      Cons

      Public perception of DHS is negative and that can also be the perception of the people who work for DHS.

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    3. 4.0
      Former Employee, less than 1 year

      Good Place to Make a Career

      Apr 26, 2021 - Federal Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      DHS offers opportunities to travel the world and make a career that will be challenging, rewarding and exciting.

      Cons

      You must be flexible, open to travelling, possibly working odd hours including anytime of day or night, weekends and holidays. Employees who are willing to relocate will progress more quickly than those who are not open to moving.

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    4. 5.0
      Current Employee, more than 1 year

      Good Job

      Apr 27, 2021 - TSO (Transportation Security Officer) in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its federal, good benefits, career orientated.

      Cons

      Difficulty at times. Can get very busy.

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    5. 4.0
      Current Employee, less than 1 year

      Great Team

      Apr 28, 2021 - Contract Specialist in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People to work with and great perks from DHS

      Cons

      Management pushes workload at certain times of the year

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    6. 5.0
      Current Employee, less than 1 year

      Good agency to work for

      Apr 25, 2021 - Officer in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborations, work life balance, great coworkers

      Cons

      Work on site, night shift sometime

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    7. 5.0
      Current Employee, less than 1 year

      Good place

      Apr 24, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Security and challenging work projects

      Cons

      Government beuracracy and limited opportunity

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    8. 5.0
      Current Employee, less than 1 year

      Great career

      Apr 18, 2021 - Emergency Management Specialist in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, pay, somewhat flexible schedule depending on DR, making a difference.

      Cons

      Heavy workload at times can be stressful but I personally enjoy it. Seeing others lose everything.

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    9. 3.0
      Current Employee, less than 1 year

      Great work, poor management

      Apr 28, 2021 - TSO (Transportation Security Officer) in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Every day is something new. The passengers who are kind and grateful make the job worth it; must be patient in general.

      Cons

      Management leaves almost everything to be desired. Passengers can be extremely confrontational.

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    10. 1.0
      Former Employee, more than 5 years

      DHS Headquartes

      Apr 25, 2021 - Engineer in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learns a lot about political process and how our tax money is spent. I was able to go back to school and complete my masters degree. The agency had funding at the time and I took advantage of that opportunity. If I had to do it again,I would have continued to PhD.

      Cons

      To many individual agendas to actual provide great service to the me. And women who need the services at the headquarters level.

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    Viewing 1 - 10 of 972 Reviews

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