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    US Department of Homeland Security Reviews

    Updated March 23, 2019
    678 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    US Department of Homeland Security Secretary of Homeland Security Kirstjen Nielsen
    Kirstjen Nielsen
    33 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Long hours, bad middle managers, and poor work-life balance" (in 12 reviews)

    • "Dealing with upper management and leadership" (in 18 reviews)

    More Pros and Cons

    1. "PSO"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - PSO
      Former Employee - PSO
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at US Department of Homeland Security full-time (More than 3 years)

      Pros

      I do have the experience for that kind of job

      Cons

      It makes you be busy al the day, time goes fast

      Advice to Management

      Tey ro treat employees in a good manner so they feel like they really like what they're doing

    2. "Feel Sorry for Many good workers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Transportation Security Officer in San Juan, PR
      Former Employee - Transportation Security Officer in San Juan, PR
      Recommends
      Disapproves of CEO

      I worked at US Department of Homeland Security full-time (More than 10 years)

      Pros

      Benefits, Uniforms and Pay and some friendly co workers who were corapative.

      Cons

      Management never made up there.mind. Not consistent with employees. Abusive with many who had sickness and evidence of their conditions no consideration except for management they could miss work whenever they wanted.

      Advice to Management

      Get ride of some of their of 90% of their management staff.

      3. Join the US Department of Homeland Security team
      See Our Latest Jobs

    3. "Federal Air Marshal United States"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Air Marshal in Washington, DC
      Current Employee - Air Marshal in Washington, DC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at US Department of Homeland Security full-time (More than 10 years)

      Pros

      Highest paying Federal Law Enforcement job. Great benefits. Not stuck in an office. You are your own boss most of the time.

      Cons

      A lot of travel resulting in being away from home/family. Irregular work hours. Senior Management has no clue how to manage people.

      Advice to Management

      Retire.

    4. "Still Learning to Grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Supervisor in Arlington, VA
      Current Employee - Supervisor in Arlington, VA

      I have been working at US Department of Homeland Security full-time (More than 5 years)

      Pros

      Coolest work in the world, protecting the country

      Cons

      a mess of management can you know what is goo

      Advice to Management

      quit

    5. Helpful (1)

      "Yes, you can do nothing here or do your job if you like"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Financial Specialist
      Former Employee - Financial Specialist
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at US Department of Homeland Security full-time (More than 10 years)

      Pros

      wage and upward mobility are descent, especially if you live near Washington DC. 401K (known as TSP) match to 5%, and solid health plan, retirement pension is weak but tolerable because of 401K match.

      Cons

      Welcome to an entrenched culture of fear which will weigh on your life force every minute you work there. Smart but toxic people make up much of management. Try to avoid the "lifers" and cling to the "A" employees whenever you can find them.

      Advice to Management

      move to a merit based system, train your management so they can identify and weed out the dead wood, keep your inspectors away from investigating the employees - discipline should be administered by supervisory staff alone.

    6. Helpful (2)

      "Great pay, no life/work balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Border Patrol Agent in Nogales, AZ
      Former Employee - Border Patrol Agent in Nogales, AZ
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at US Department of Homeland Security full-time (More than 5 years)

      Pros

      Great pay and health insurance. Excellent benefits and retirement

      Cons

      Long hours, remote locations. Shift rotations. Very little continuity of assignments

      Advice to Management

      Create a better life/work balance by offering more consistency. Model integrity. So actual reviews instead of copy and paste.

    7. "Great student experience"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at US Department of Homeland Security full-time

      Pros

      Got to meet lots of people throughout the agency

      Cons

      Not always enough to do

    8. "It is what you make it to be"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Tso
      Current Employee - Tso

      I have been working at US Department of Homeland Security full-time

      Pros

      Good federal benefits
      Ability to move up if you put in the work
      Bad work/life balance

      Cons

      A lot of micromanagement

    9. "Outdoors Adventure"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Shift Supervisor in El Centro, CA
      Former Employee - Shift Supervisor in El Centro, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at US Department of Homeland Security (More than 8 years)

      Pros

      This job offers working with people from all parts of the U.S.

      Cons

      Shift work and long, long hours can take a toll.

      Advice to Management

      Flexibility and openness to new ideas.

    10. "Gov. Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Program Analyst
      Current Employee - Program Analyst
      Negative Outlook
      Disapproves of CEO

      I have been working at US Department of Homeland Security full-time (More than 8 years)

      Pros

      Easy to promote, tons of job opportunities, federal benefits

      Cons

      Lack of Organization, No flexibility in work life balance, no maternity leave