US Department of Homeland Security Reviews | Glassdoor

US Department of Homeland Security Reviews

Updated July 21, 2017
489 reviews

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3.3
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Approve of CEO
US Department of Homeland Security Secretary John Kelly
John Kelly
18 Ratings

489 Employee Reviews

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Pros
Cons
  • Long hours, bad middle managers, and poor work-life balance (in 9 reviews)

  • Dealing with upper management and leadership (in 14 reviews)

More Pros and Cons

  1. "OK place, depending on where you are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Washington, DC
    Current Employee - Analyst in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time (More than 3 years)

    Pros

    Much of this depends on where you work. A big agency with a broad mission, and some of the work is quite interesting.

    Cons

    It is a big bureaucracy. Federal employment can be difficult to obtain if you are not a veteran.

    Advice to Management

    better training to mid-level management. Cut the unnecessary regulations.


  2. "Do NOT even try to justify working here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSA OFFICER in Boston, MA
    Former Employee - TSA OFFICER in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security full-time (More than 8 years)

    Pros

    Building block to federal career

    Cons

    Highly political. Management does not look after employees. Employee morale stays low. Ever changing rules. Ridicule by public.

    Advice to Management

    Stop focusing on yourselves and focus on helping others succeed. Stop being super political all the time.

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at US Department of Homeland Security full-time

    Pros

    Job security and steady income

    Cons

    Inconsistent work load and lack of prestige among the interagency.


  4. "USCIS - ISA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Immigration Support Assistant in Hartford, CT
    Former Employee - Immigration Support Assistant in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Department of Homeland Security full-time (More than a year)

    Pros

    I have worked for DHS for several years now, by far the best: security, balance, management, promotion within. I resigned, due to medical condition.

    Cons

    Very few far-in-between. Really no complaints, I would suggest to any of my friends.

    Advice to Management

    Keep up the good work.


  5. "Security Sceener"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Knowing you're doing something important in protecting aviation.

    Cons

    Everything is seniority based. You get the choice of unwanted schedules.


  6. "Micro-Management, broken leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Homeland Security full-time (More than 3 years)

    Pros

    Great pay and benefits working for the Government

    Cons

    Micro management that only worries about the little stuff and themselves. Federal Protective Service Chicago environment is poison and toxic, if you work there you are looking for a new job or have already moved on. There is no support either locally or nationally. FPS processes are broken and change weekly, policy by email. Do your due dilliagence before joining there "team".

    Advice to Management

    Don't sweat the small stuff, let your employees use alternative work schedules and telecommute. If you can retire, retire and make room for change.


  7. "Anoymous Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time (Less than a year)

    Pros

    - Pays well above average
    -benefits

    Cons

    - No work life balance
    - High stress environment

  8. "Homeland Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security full-time

    Pros

    Strong sense of mission; wide-ranging possibilities of scope and scale, allowing for people to find positions beyond what they would expect for possible employment.

    Cons

    Strong sense of cultural misogyny; frequent issues with over-controlling management.


  9. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    I have been working at US Department of Homeland Security full-time (More than 8 years)

    Pros

    Great health plan, pension, and Thrift Savings Plan. Overall stability.

    Cons

    Leadership of the organization is highly problematic. Promotion is not based on merit.


  10. "Quick"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time

    Pros

    Compensation is better than average

    Cons

    Government is in and of itself sometimes a con


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