US Department of Homeland Security Reviews in Washington, DC | Glassdoor

US Department of Homeland Security Washington DC Reviews

Updated June 15, 2017
135 reviews

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Washington, DC Area

3.2
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US Department of Homeland Security Secretary John Kelly
John Kelly
4 Ratings

135 Employee Reviews

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Pros
Cons
  • Long hours, bad middle managers, and poor work-life balance (in 9 reviews)

  • Dealing with upper management and leadership (in 14 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    Pros

    Helping and defending people is the foundation upon which we grow and exist.

    Cons

    There are times when everyone is not on the same page.

    Advice to Management

    State clear goals


  2. "Federal Air Marshal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Federal Air Marshal in Washington, DC
    Current Employee - Federal Air Marshal in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time (More than 8 years)

    Pros

    I got to experience the World and learned how to communicate with people who speak all languages

    Cons

    Constant jet lag which effected getting a routine sleeping schedule

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    I have been working at US Department of Homeland Security full-time (More than 8 years)

    Pros

    Great health plan, pension, and Thrift Savings Plan. Overall stability.

    Cons

    Leadership of the organization is highly problematic. Promotion is not based on merit.


  4. Helpful (1)

    "great job security and benefits, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Washington, DC
    Current Employee - Senior Program Manager in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time (Less than a year)

    Pros

    great benefits (subsidized health insurance, matching contributions to pension, robust sick and annual leave program, and annual allowance for professional development.

    Cons

    Highly bureaucratic and political landscape. The culture is one where nepotism and mediocrity are the norm. Innovation isn't encouraged and the mantra generally seems to be "but we've always done this way" without anchoring to outcomes.

    Advice to Management

    Stop rewarding average. You get more of the behavior you reward. Find a better way to reward and retain top performers. A "one size fits all" approach won't work and top performers know when you're just going through the motions and will eventually find employment elsewhere.


  5. "DHS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Analyst in Washington, DC
    Current Employee - Program Analyst in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Great team - security of position - fair compensation

    Cons

    Commute - job location - clarity of purpose

    Advice to Management

    Clarity of vision


  6. Helpful (1)

    "Great people, just not the ones running the agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Washington, DC
    Former Employee - Analyst in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Lots of good people that are well knowledged and skilled. Can learn a lot from them with time and support.

    Cons

    Horrible... just awful upper managers and directors. Have no idea for long term plans, always changing direction and ideas with little support, and leaving regular GS-14 and below employees in a lurch.
    This is the only large federal agency that scores below 50% in employee surveys. i.e. most employees hate DHS. They always come up with excuses every year and then try and spin it as one area went up a point or 2 and then ignore the rest.
    Don;t work here if you have any other options.

    Advice to Management

    Listen to your employees and come up with a REAL long term plan. Not let someone who's trying to pad their resume change plans again as they come and go.


  7. "Audit Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Department of Homeland Security full-time (More than 8 years)

    Pros

    Financial support from Congress is pretty decent compared with other Federal agencies.

    Cons

    Morale is not universally great; Agency still seems to be shaking out the poor employees it inherited when it was created.

  8. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Recommends
    Negative Outlook

    I worked at US Department of Homeland Security full-time (More than 10 years)

    Pros

    Benefits, some locations, holidays, pay

    Cons

    Management no experience promoted due to race and gender only

    Advice to Management

    Be Fair


  9. "Federal Agent"

    StarStarStarStarStar
    Former Employee - Federal Law Enforcement Agent in Round Hill, VA
    Former Employee - Federal Law Enforcement Agent in Round Hill, VA

    I worked at US Department of Homeland Security (More than 8 years)

    Pros

    Government Security with excellent medical and life benefits

    Cons

    Scheduling could be evaluated and changed to create a better quality of life.


  10. Helpful (1)

    "Intergovernmental Affairs Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    No opinion of CEO

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Important mission that people believe in.

    Cons

    Emotionally draining. Generally low morale.


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