Found 8,782 of over 9K reviews
- Most Recent
- Highest Rating
- Lowest Rating
What people are saying about US Department of Veterans Affairs
Got a burning question about US Department of Veterans Affairs? Just ask!
On Glassdoor, you can share insights and advice anonymously with US Department of Veterans Affairs employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits are great and they will with your schedule when it comes to your kids." (in 1363 reviews)
- "The pay is good and steady." (in 422 reviews)
- "The people were great to work with and always available to help out when needed!" (in 239 reviews)
- "VA has great job security and ability to move around internally/geographically." (in 232 reviews)
- "Good salary compensation and no time clock to punch" (in 147 reviews)
- "First on my list of cons is the poor management and leaders of the organization." (in 439 reviews)
- "They cut service and over work their employees trying to make up for the wasted money from poor leadership." (in 213 reviews)
- "Terrible upper management that would have petty arguments with other Chiefs." (in 99 reviews)
- "No training provided" (in 79 reviews)
- "A lot favoritism and nepotism." (in 73 reviews)
Ratings by Demographics
This rating reflects the overall rating of US Department of Veterans Affairs and is not affected by filters.
- 5.0Nov 4, 2023Registered NurseCurrent EmployeeVancouver, WA
Great, motivated staff. Environment of growth and opportunities for success
Complex and big organization, can easily get confusing to navigate
- 5.0Apr 17, 2015LogisticsCurrent Employee
I came from the private sector where it is all about fattening someone's pockets while you work work work. I'll never go back to that. This job is fulfilling because you get to help our nation's hero's. Nothing can compete with this vacation policy, I have more time off than I'll ever use. If you enjoy helping others and not helping your CEO get his 4th vacation home, you'll like this place. Oh and the insurance and retirement are outstanding.
It is true about what you hear about Government employees. Just don't fall into that loop and you'll be happy. Don't let other peoples' negativity get you down, because when you look at these Veterans and realize what they went through, the piddly arguing goes out the window.345US Department of Veterans Affairs Response9y
Thank you for sharing your experience! It is invaluable to hear directly from VA employees. I agree that the absolute best part of a career at VA is the ability to help our Nation’s Veterans, and I am happy that other personal benefits such as vacation and paid-time-off allow employees to take care of themselves and do the best job possible. Thank you again for your dedication to helping Veterans. - DRS
- 5.0Nov 18, 2023Outreach SpecialistCurrent Employee, more than 10 yearsDuluth, MN
Autonomy, self-directed, meet thousands of great people every year, not selling anything - providing a cost free service, usually thanked for doing my job, involved in getting help for and making a difference in people’s lives that you can sometimes see, lots of hotel points, getting out of office ‘just enough’ if you don’t have kids. Supportive leadership. Low stress for the most part. Keep up in personal communication by engaging all of the time.
Acquisitions can be challenging. I sometimes buy things out of my own pocket due to over paranoid checks and balances over micro-purchases. It kills efficiency. Put in place to ‘save’ money, crushing oversight actually costs way more by paying hundreds of millions for middle management auditors, processors, approvers, policy makers. Also prevents departments from buying local, small business, getting better deals on leveraging vendors against each other. There is a real disconnect in vision and mission between the vast amount of people in middle management finance and those who are interacting with Vets. It seems we are not on the same team or working for the same goal. Most importantly it has a negative impact on the people on the ground trying to actually do the work. It takes away our agility to do a better job. Most people think it’s businesses as usual, but I know we can save money and do a better job if we stop wasting time and money on trying to make sure we aren’t buying paper clips from a terrorist organization (plus we all know that Al Qadea stopped their new line of paper clips and moved on to selling office chairs designed specifically to support the backs of infidels).
- 1.0Nov 15, 2023Medical Supply TechnicianCurrent Employee, less than 1 yearSan Juan, PR
Co-workers are great and hard working.
Ive worked in many hospitals and I've never seen such a wasteful, under staffed, over worked, unorganized, neglectful environment such as this. My scrubs are hand me downs from former employees that left due to the terrible situation here. We're unable to properly do our jobs due to the neglect management is causing, I've meet the boss one time and never seen him again. The floors are stocked but we're so over worked we can't check for expiration dates and or scan inventory because they assign us so many places it's hard to meet the demand. This place is a revolving door, 4 employees leave they hire 2 and it takes months to do patient care is almost non existence and endangering. As a veteran myself i find it so embarrassing knowing that people might die because management fails to properly compensate the conditions.
- 3.0Nov 18, 2023Veterans Service Representative (VSR)Current Employee, more than 1 yearPhiladelphia, PA
-Flexible work hours -You can start your day anywhere between 6am and 9:30am -Telework: You only have to come in once per week -You are mostly left alone to do your work. I have not experienced micro managing in this position -The pay is good. Especially if you are someone without a degree.
-Poor training. They don’t give you the training you need in order to do an efficient job -Technical issues: Some if the programs are very old and outdated. A lot of the programs crash which makes for delays in production -A lot of us do not have access to the tools and programs we need to complete our work, therefore relying on employees who do have access -Quality review team is not on the same page. You may hear from a quality person that it is ok to do one thing, and then you may get a quality error from another quality person from doing what you were told to do.
- 5.0Dec 1, 2023Registered Nurse, BSNCurrent Employee, more than 1 yearSeattle, WA
Benefits, pay, overtime opportunities, and opportunities for advancement.
A lot of people call out sick, abuse FMLA, disruptive behaviors, and there is no repercussion because employees that pass their probationary period cannot be terminated...at least it is difficult to term them.
- 4.0Aug 19, 2023Programme AnalystFormer Employee
My experience working with the organization was a very worthwhile experience where I became engaged in not only organizational development and processes, but also built solid foundational relationships that allowed me to thrive in whatever area I worked in from initiating, planning, development, implementing, executing and monitoring strategies that led to exceeding planned expectations for not only stake/shareholders, business partners, clients, and customers. Overall, I was rewarded for providing excellent, timely, efficient, effective and quality service that placed the agency in a positive spotlight. Not only was I able to contribute as part of a team to fulfilling the vision and mission, but served a greater purpose and need for the individual customers who were appreciative of my efforts.
There seemed to be not enough hours in the day to accomplish the necessary tasks and at times it became difficult to gather the necessary information to complete established objectives. Understanding the bottlenecks in policies, procedures, systems and methods of operations made it a lot easier for me because I had been a part of many transformative initiatives where I learned and acquired a wealth of knowledge, skills, abilities and was able to capitalize on opportunities for growth both personally and professionally.
- 2.0Nov 26, 2023Rating Veteran Service RepresentativeCurrent Employee, more than 1 yearSaint Paul, MN
remote work 4 days a week, decent insurance, 11 holidays
In office one day a week. Biggest complaint is the huge amount of stress the VA puts on VSRs, with the expected production numbers unreasonable. We must do everything we can for the veteran, many with very complicated situations, but at the same time, work extremely fast with no/few errors. There low total job satisfaction.3
- 4.0Dec 3, 2023Program SpecialistFormer Employee
Enjoyed my coworkers. Felt like pay was reasonable for federal employment.
You could make more money working in the business sector, depending on your position. Some VA hospitals are more organized than others.
US Department of Veterans Affairs Reviews FAQs
US Department of Veterans Affairs has an overall rating of 3.7 out of 5, based on over 9,457 reviews left anonymously by employees. 68% of employees would recommend working at US Department of Veterans Affairs to a friend and 62% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
68% of US Department of Veterans Affairs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Department of Veterans Affairs 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.