US Department of Veterans Affairs Reviews | Glassdoor

US Department of Veterans Affairs Reviews

Updated December 11, 2017
3,003 reviews

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3.4
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US Department of Veterans Affairs Secretary of Veterans Affairs David Shulkin
David Shulkin
209 Ratings

3,003 Employee Reviews

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Pros
Cons
  • upper management needs an overhaul (in 65 reviews)

  • Inferior wage scale compared to the private sector (in 61 reviews)

More Pros and Cons

  1. Helpful (311)

    "Logistics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics
    Current Employee - Logistics
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I came from the private sector where it is all about fattening someone's pockets while you work work work. I'll never go back to that. This job is fulfilling because you get to help our nation's hero's. Nothing can compete with this vacation policy, I have more time off than I'll ever use. If you enjoy helping others and not helping your CEO get his 4th vacation home, you'll like this place. Oh and the insurance and retirement are outstanding.

    Cons

    It is true about what you hear about Government employees. Just don't fall into that loop and you'll be happy. Don't let other peoples' negativity get you down, because when you look at these Veterans and realize what they went through, the piddly arguing goes out the window.

    Advice to Management

    Trim the fat.

    US Department of Veterans Affairs Response

    Jun 16, 2015 – Department of Veterans Affairs Employee

    Thank you for sharing your experience! It is invaluable to hear directly from VA employees. I agree that the absolute best part of a career at VA is the ability to help our Nation’s Veterans, and I... More


  2. "Federal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Great benefits and retirement. Don't have to worry about insurance regulations/limitations. You can actually be a therapist

    Cons

    Limited resources, govt policies change a lot, communication between departments is lacking.

    Advice to Management

    Spend more time in the departments you are managing. Look for what is important to the Veterans and your employees instead of the most recent story in the news. Also, invest more in employee satisfaction and health promotion for Vets and employees. Be proactive not reactive.

  3. "Legal Administrative Specialist National Pension Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Best call center in the world to work for. Good pay for what the job is. Stable. You don't need to take work home with you. Really great environment.

    Cons

    It is still a call center, the calls keep coming in some days. Limited options for promotion after a certain point unless you get other experience.

    Advice to Management

    Keep doing what you're doing and get the message out there about how much awesome work we do.


  4. "James J. Peters VA Medical Center is Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time

    Pros

    Federal; collaborative practice; benefits; workplace culture; friendly staff

    Cons

    Some staff members are extremely lazy


  5. "ICARE Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Educator in Wichita, KS
    Current Employee - Nurse Educator in Wichita, KS
    Recommends
    Positive Outlook

    I have been working at US Department of Veterans Affairs full-time (More than 10 years)

    Pros

    One of the best reasons to work at the VA is the privilege of caring for our Nations finest people AKA Veterans. It is an honor to serve and care for those that have served our nation. The core of our staff feel the same way. Our staff strive for providing the best, timely and up-to-date care offered anywhere.

    Cons

    We are not perfect, but neither is anywhere else. Sometime the government process takes longer than we like but we still strive through process improvements to make things better.


  6. "Good company, competitive benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Technician in Austin, TX
    Current Employee - Health Technician in Austin, TX

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Pros

    Very stable job. GS employee. Excellent benefit, military friendly.

    Cons

    The VA gets a bad rap, a lot of patients are in very bad health- makes job very trying. Patients sometimes have unrealistic expectations.

    Advice to Management

    N/A


  7. "Program Support Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Support Assistant
    Current Employee - Program Support Assistant
    Recommends
    Positive Outlook

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Great benefits, great schedule, great training provided overall.

    Cons

    Having one supervisor but having to answer to 5 or more supervisors with different goals.

    Advice to Management

    Meet with the actual supervisor and let that supervisor work with their employees.

  8. "Med/Surg RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Charleston, SC
    Current Employee - Registered Nurse in Charleston, SC
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Great pay and benefits. Veterans are an honor to care for. Decent job security and priority of federal positions if federal employee.

    Cons

    Facilities very top heavy, a lot of management figures while nurse workforce is usually short. Staff not always held accountable for responsibilities, little support for nurses overseeing ancillary staff. Workload can be unreasonable at times.

    Advice to Management

    Nurses are overworked and underpaid. Need more support, physically and figuratively


  9. "Hudvash"

    StarStarStarStarStar
    Current Employee - Social Worker in Indianapolis, IN
    Current Employee - Social Worker in Indianapolis, IN

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Pay is good benefits are good

    Cons

    Administration is difficult. Tuff to meet demands


  10. "Greatest Mission-the Job is its Own Reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attorney in Washington, DC
    Current Employee - Attorney in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 10 years)

    Pros

    You are helping people who truly need it. Good technological support. Work at home opportunities.

    Cons

    Management is in flux, and the Board has had challenges finding its footing; however, Congress has just approved its first Chairperson in 8 or so years, and VA has recently be granted budget increases for technology and hiring..

    Advice to Management

    Continue efforts at internal communication. It is working.


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