US Department of Veterans Affairs Reviews | Glassdoor

US Department of Veterans Affairs Reviews

Updated July 20, 2017
2,674 reviews

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3.4
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Recommend to a friend
Approve of CEO
US Department of Veterans Affairs Secretary of Veterans Affairs David Shulkin
David Shulkin
90 Ratings

2,674 Employee Reviews

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Pros
Cons
  • upper management needs an overhaul (in 58 reviews)

  • Inferior wage scale compared to the private sector (in 57 reviews)

More Pros and Cons

  1. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Nashville, TN
    Current Employee - RN Case Manager in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 8 years)

    Pros

    Benefits package, pay, and flexible hours

    Cons

    Poor communication at times and difficulties with understanding some benefits for Veterans

    Advice to Management

    There needs to be a more flexible way to advance job levels


  2. Helpful (1)

    "No denying great benefits, veterans are sicker than the general population and bureaucracies are daunting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN, Bsn in Pittsburgh, PA
    Former Employee - RN, Bsn in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Department of Veterans Affairs full-time (More than 10 years)

    Pros

    The benefits and leave plan are great. Their affiliation with major teaching hospitals is awesome. The opportunity to care for America's heroes is priceless!

    Cons

    Silo-type management can make needed changes that affect direct patient care cumbersome, if not impossible. The good ole boy system of awarding contracts means ridiculous purchases are sometimes made without end-user imput. Staffing can be challenging, promotions can be challenging in hospitals where "you have to know somebdy" overrides the federal personnel systems.

    Advice to Management

    Eliminate the politics, Require interdisciplinary groups to make decisions at all levels. Get out of your offices and walk the hospitals alone, while engaging front line staff.

  3. "Human Resources Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Human Resources Officer in Fayetteville, NC
    Current Employee - Chief Human Resources Officer in Fayetteville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Great Benefits, Stable employment, excellent mission in helping Veterans obtain the proper Healthcare. Great Hours. Excellent employee

    Cons

    Because the VA is in the news, more emphasis on who is in trouble vs working together collaboratively is a big problem in the VA right now

    Advice to Management

    Lead by collaboration instead of fear of retribution. Remember it is the Veterans who tend to suffer due to high turnover


  4. "Awesome Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Volunteer in San Francisco, CA
    Former Employee - Volunteer in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at US Department of Veterans Affairs (More than a year)

    Pros

    Interaction with great patients
    Socializing and learning from others

    Cons

    Work can get quite routine

    Advice to Management

    Keep up the good work


  5. "Good benefits and good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Augusta, ME
    Former Employee - Anonymous Employee in Augusta, ME
    Recommends
    Positive Outlook

    I worked at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Great benefits: healthcare, employee health services and prescriptions at no charge, as well as 401 K and pension plan. Best pay rate for pharmacy technicians in area.

    Cons

    Same issues as any job; such as, short staffing.


  6. "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Albany, NY
    Current Employee - IT Project Manager in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    VA leverages agile software development

    Cons

    VA maintains traditional organizational structures

    Advice to Management

    Take the virtual workforce farther.


  7. Helpful (2)

    "Advanced Medical Support Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Medical Support Assistant in Milwaukee, WI
    Former Employee - Advanced Medical Support Assistant in Milwaukee, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Hours, benefits, people, pay, flexibility

    Cons

    Drama, favoritism amongst supervisors with staff, limited growth

    Advice to Management

    Break up the "in crowd" they've created. Also, make sure you enforce the same rules and structures all across the board, and not just with people you don't care for.

    US Department of Veterans Affairs Response

    Jul 7, 2017 – Marketing Manager

    Appreciate the feedback. Culture change happens slow, but it is happening at VA. I encourage everyone that may read this to look in the mirror and make sure we are not part of the problem. ICARE. DS

  8. "VA IT Specialist review of agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Martinsburg, WV
    Current Employee - IT Specialist in Martinsburg, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 10 years)

    Pros

    Job Security is really good.

    Cons

    Starting salary and career path not always great.


  9. "Veterans Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Excellent benefits with job security

    Cons

    Change is hard to achieve

    Advice to Management

    Bring in new and young minds


  10. "dept of veterans affairs research scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Scientist in Johnson City, TN
    Current Employee - Research Scientist in Johnson City, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs (More than 10 years)

    Pros

    secure retirement and good healthcare benefits

    Cons

    lack of opportunities for advancement

    Advice to Management

    little lateral mobility


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