US Department of Veterans Affairs Reviews | Glassdoor

US Department of Veterans Affairs Reviews

Updated February 18, 2019
3,582 reviews

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3.4
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US Department of Veterans Affairs Secretary of Veterans Affairs Robert Wilkie
Robert Wilkie
55 Ratings

Employee Reviews

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Pros
Cons
  • "So many employees would be fired in a heartbeat if they did this in the private sector" (in 75 reviews)

  • "Upper management is a complete mess" (in 71 reviews)

More Pros and Cons

  1. Featured Review

    "Great Place for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Good growth potential. Hard work recognized by upper management. Good benefits and paid time off plans

    Cons

    Patient population is specific.


  2. "Great Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Nurse Manager
    Current Employee - Assistant Nurse Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Top level advancement and wonderful growth opportunities with the VA.

    Cons

    Change in processes is slow.

  3. "Love the mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Great benefits and I love the mission and working with the Veteran population.

    Cons

    Pay and not many opportunities for advancement at this VA.


  4. "Solid first employment experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Pros

    Very conducive to good work-life balance

    Cons

    Projects can progress slowly and potentially become frustrating


  5. "Good place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at US Department of Veterans Affairs part-time (Less than a year)

    Pros

    The staff is welcoming and willing to help with patient care.

    Cons

    Sometimes units are short on staff but this is the case everywhere in healthcare.


  6. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Canteen Worker in Jefferson Barracks, MO
    Current Employee - Canteen Worker in Jefferson Barracks, MO
    Recommends
    Positive Outlook

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    Helping vets and free lunch

    Cons

    They over work and take forever to onboard


  7. Helpful (3)

    "If it seems too good to be true, it probably is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Indianapolis, IN
    Current Employee - Registered Nurse in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    Pay is better than anywhere else compared to surrounding hospitals. Benefits are very generous with 7-8 hrs annual leave plus 4 hours of sick leave per paycheck. Nurse ratios are set at 1:4-5 on days and 1:5-6 on nights. You never get sent home on low census. They have opportunities to go back to school, but you have to commit 1-3 years in return at the VA depending on what you go back for. Currently they do not pay for NP school as there is no demand at this facility. The vets are an amazing patient population to work with. They have a union.

    Cons

    Charting is horrendous. They keep saying they'll get Cerner, but they've been saying that for a few years. I have never seen so many lazy people in my life. A lot of the staff are negligent towards the vets, do the bare minimum, and are only there for a paycheck. No self scheduling at all. They will put you where ever they need you with no input from you. There is limited parking so many employees have to take shuttles back and forth to the campus. The nurses and aids have no professional respect between each other and it's very cliquey. Most of the aids just sit around and gossip all day. Most nurses have never worked anywhere else outside of here and don't know what private sector is like, so they're resistant to change. Nursing orientation is a complete waste of time with almost no applicable information. There's a huge disconnect between management and staff. First day on the floor and management had nothing prepared for new staff orientations. Because it is a teaching hospital, new nurses have to be very careful when following doctor orders. It seems like staff are running things how they like, no policies anywhere in sight, and management can't or won't do anything about issues being reported. I have yet to meet more than a handful of friendly staff in the entire facility.

    Advice to Management

    Please discipline staff and provide customer service training to ALL employees. Management needs to be more prepared and monitor staff. Get a better charting system so we can provide safer and more efficient patient care.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Puerto Rico, TX
    Current Employee - Anonymous Employee in Puerto Rico, TX
    Recommends
    Neutral Outlook

    I have been working at US Department of Veterans Affairs full-time (More than 8 years)

    Pros

    It's satisfying to serve our veterans

    Cons

    Lack of assistance from senior management


  9. Helpful (1)

    "Too Much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AMSA in Manchester, NH
    Former Employee - AMSA in Manchester, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Government job that will never go away.

    Cons

    Low pay. Too much middle management. Lack of upward mobility. Favoritisms. You also get a lot of angry, old vets who complain about the VA while demanding their free health care. They will treat you like garbage until you inform them that you are a Vet as well.

    Advice to Management

    Pay more.


  10. Helpful (5)

    "Easy work however not always a good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Kansas City, MO
    Current Employee - Registered Nurse in Kansas City, MO

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    PAY - competitive, shift and weekend differential is the BEST anywhere
    10 paid holidays a year
    EASY work with low patient-RN ratios
    No being sent home based on low census
    Great benefits - (401k matching, retirement, health, dental and vision insurance, etc)

    Cons

    Raises - only get a step increase every other year
    Difficult to advance to Nurse III - even with a Master's Degree!
    HAVE to monitor paycheck as they frequently get it incorrect then debit your check without notice - has gotten better with the new system.
    EMR is horrible - ED has one area to chart meds; ICUs have a totally different EMR and medication admin system so med/surg units can't see ANY of it as we don't have ICU access.
    Revolving door of same patients. SO many frequent flyers especially for ETOH - you see abuse of the system daily.

    Probably the MOST frustrating thing is there is no punishment or consequences for lazy or abusive workers. So many employees would be fired in a heartbeat if they did this in the private sector! ie being habitually late, workers coming to the unit and saying they're not going to do this or that even tho it's within their job description and basic duties, etc.

    Most units have the VA rotating schedule - which is a disadvantage to night shift workers - on two, off two, on three rotating - additionally your schedule is set - there is NO self scheduling like the private sector.

    Advice to Management

    GET RID OF BAD EMPLOYEES! creates a negative environment