US Department of Veterans Affairs Reviews | Glassdoor

US Department of Veterans Affairs Reviews

Updated July 24, 2017
2,678 reviews

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3.4
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Approve of CEO
US Department of Veterans Affairs Secretary of Veterans Affairs David Shulkin
David Shulkin
91 Ratings

2,678 Employee Reviews

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Pros
Cons
  • upper management needs an overhaul (in 58 reviews)

  • Inferior wage scale compared to the private sector (in 57 reviews)

More Pros and Cons

  1. Helpful (253)

    "Logistics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics
    Current Employee - Logistics
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I came from the private sector where it is all about fattening someone's pockets while you work work work. I'll never go back to that. This job is fulfilling because you get to help our nation's hero's. Nothing can compete with this vacation policy, I have more time off than I'll ever use. If you enjoy helping others and not helping your CEO get his 4th vacation home, you'll like this place. Oh and the insurance and retirement are outstanding.

    Cons

    It is true about what you hear about Government employees. Just don't fall into that loop and you'll be happy. Don't let other peoples' negativity get you down, because when you look at these Veterans and realize what they went through, the piddly arguing goes out the window.

    Advice to Management

    Trim the fat.

    US Department of Veterans Affairs Response

    Jun 16, 2015 – Department of Veterans Affairs Employee

    Thank you for sharing your experience! It is invaluable to hear directly from VA employees. I agree that the absolute best part of a career at VA is the ability to help our Nation’s Veterans, and I... More


  2. "Medical reimbursement Tech"

    StarStarStarStarStar
    Current Employee - Medical Biller in Orlando, FL
    Current Employee - Medical Biller in Orlando, FL

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Medical billing. Reviewing reports with denials. Clerical and administrative duties.

    Cons

    Fast paced work environment that I am able to handle.

  3. Helpful (1)

    "There had been some issues with getting patients appointments in a decent amount of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Specialist in San Antonio, TX
    Former Employee - Healthcare Specialist in San Antonio, TX

    I worked at US Department of Veterans Affairs full-time

    Pros

    Great place to work and how rewarding is it serve the men and women

    Cons

    More patients than there were staff when several individuals call in


  4. Helpful (2)

    "No denying great benefits, veterans are sicker than the general population and bureaucracies are daunting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN, Bsn in Pittsburgh, PA
    Former Employee - RN, Bsn in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Department of Veterans Affairs full-time (More than 10 years)

    Pros

    The benefits and leave plan are great. Their affiliation with major teaching hospitals is awesome. The opportunity to care for America's heroes is priceless!

    Cons

    Silo-type management can make needed changes that affect direct patient care cumbersome, if not impossible. The good ole boy system of awarding contracts means ridiculous purchases are sometimes made without end-user imput. Staffing can be challenging, promotions can be challenging in hospitals where "you have to know somebdy" overrides the federal personnel systems.

    Advice to Management

    Eliminate the politics, Require interdisciplinary groups to make decisions at all levels. Get out of your offices and walk the hospitals alone, while engaging front line staff.

    US Department of Veterans Affairs Response

    Jul 21, 2017 – Marketing Manager

    Thanks you for your input. Sorry, it was not the best fit for you. Public Service can be challenging and rewarding. All the topics you mention are ones everyone encounters at least once in a career... More


  5. "AWESOME PLACE TO WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Records Administrator in Tomah, WI
    Current Employee - Medical Records Administrator in Tomah, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Benefits, people, atmosphere, pay, and co-workers

    Cons

    Really none I love working at the VA

    Advice to Management

    Keep it up!


  6. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Benefits, work,, people, vets, hours

    Cons

    opportunists, polices, dress code, smoking, rasises


  7. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Nashville, TN
    Current Employee - RN Case Manager in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 8 years)

    Pros

    Benefits package, pay, and flexible hours

    Cons

    Poor communication at times and difficulties with understanding some benefits for Veterans

    Advice to Management

    There needs to be a more flexible way to advance job levels

    US Department of Veterans Affairs Response

    Jul 21, 2017 – Marketing Manager

    Thank you for your feedback. As you know, Nurse pay is different than GS Pay. That does limit the growth. However, the key I have seen in VA is that to advance in pay levels , one must advance in... More

  8. "Human Resources Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Human Resources Officer in Fayetteville, NC
    Current Employee - Chief Human Resources Officer in Fayetteville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Great Benefits, Stable employment, excellent mission in helping Veterans obtain the proper Healthcare. Great Hours. Excellent employee

    Cons

    Because the VA is in the news, more emphasis on who is in trouble vs working together collaboratively is a big problem in the VA right now

    Advice to Management

    Lead by collaboration instead of fear of retribution. Remember it is the Veterans who tend to suffer due to high turnover

    US Department of Veterans Affairs Response

    Jul 21, 2017 – Marketing Manager

    Great feedback. Thank you for sharing. As a HR rep, you can definitely help in setting the new tone in VA. By sharing your constructive insight, you demonstrate the ICARE values. Thanks! DS


  9. "Love it"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time

    Pros

    love helping out our veterans

    Cons

    not really any cons just wanting to make it


  10. "clinical pharmacist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time

    Pros

    Holiday pays is a plus.

    Cons

    Located in inland, weather is hot in summer. Lot of traffic to commute on the 91, 215 and 10 freeways.


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