US Department of Veterans Affairs Reviews | Glassdoor

US Department of Veterans Affairs Reviews

Updated September 23, 2017
411 reviews

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US Department of Veterans Affairs Secretary of Veterans Affairs David Shulkin
David Shulkin
24 Ratings

411 Employee Reviews

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Pros
Cons
  • upper management needs an overhaul (in 61 reviews)

  • Inferior wage scale compared to the private sector (in 58 reviews)

More Pros and Cons

  1. "Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in Northeast, NY
    Current Employee - Communications in Northeast, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    Serving veterans to make sure they receive the assistance they need and deserve.

    Cons

    Leadership is ill-equipped, and lacks the education, to truly meet the challenges and needs of Veterans. Motivation is more politically driven.


  2. "I wish it was better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Technologist in Dallas, TX
    Former Employee - Medical Technologist in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at US Department of Veterans Affairs full-time (More than a year)

    Pros

    Vacation days
    Get to give back to veterans

    Cons

    High turnover
    Low pay
    Subpar working environment
    Unprofessional environment
    Lack of training

  3. "Terrible management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    It's the government, so you get lots of PTO and every federal holiday.

    Cons

    It's impossible to fire even the most incompetent employees, including management


  4. "Lead steamfiter mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Steamfitter in Phila, PA
    Current Employee - Lead Steamfitter in Phila, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Providing a service to the Veterans of our country, with both compassion and dignity

    Cons

    The employees of the VA have forgotten why they are working at the VA . Many feel that they are working at hospital that throws orders at the patient, family and
    other care-givers that are helping the patient. I enjoy working there because of the act of being able to make a difference with the VA. This building is basically falling apart and the patchwork repairs will arise again. I am a firm believer in repairing the first time and all that connect the item you are working on. Other than that the saying, " stay clear of the VA hospitals" is sadly true. Thank you for allowing my input.

    Advice to Management

    I am not one to give advice just a credo, This women and men fought and were injured or died and they should be given the respect of even holding a door open.


  5. Helpful (1)

    "Unmotivated Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Veteran Service Representative in Cleveland, OH
    Former Employee - Veteran Service Representative in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at US Department of Veterans Affairs full-time (More than 8 years)

    Pros

    Medical and dental benefits are great. Salary is steady and goes up when your GS level goes up. Vacation and sick time are also very good.

    Cons

    Lack of training. You will be given the minimum amount of training and expected to succeed. But don't worry, it's almost impossible to get fired so there is no motivation or morale in the office.

    Advice to Management

    Please begin to hire people who know how to use computers. Maybe more people in their 20s. I know vets take priority in the hiring process but knowing how to use a computer proficiently is 90% of the job.


  6. Helpful (1)

    "Good if you're lazy. Bad if you want growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HUD-VASH Social Worker in Los Angeles, CA
    Former Employee - HUD-VASH Social Worker in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Veterans Affairs full-time (More than a year)

    Pros

    Good starting salary and benefits. If you have a supervisor who cares about the work and Veterans it helps.

    Cons

    No flexibility, lack of strong leadership. About 70% of the social workers I was hired with have already left. Who's left are there until they retire. VA just moves staff into different departments because it's too difficult to fire someone. Not a good place if you're looking for growth. If you just want a paycheck and can ignore the BS, you'll be fine.

    Advice to Management

    Fire underperforming staff or at least spend more time recognizing staff who go above and beyond for their job and the veterans.


  7. Helpful (1)

    "Recreation/Creative Arts Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recreation/Creative Arts Therapist
    Current Employee - Recreation/Creative Arts Therapist
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Pros

    -good benefits/salary
    -serving the Veteran population is something I have strived for
    -knowing you have done something good for a Veteran everyday

    Cons

    -the VA only hires social workers and my specific VA is not open to hiring people with LMHC's
    -art therapy is completely under utilized and not well respected
    -art therapy and recreation therapy need to be separated, as they are two different specialities and function completely different.
    -culture of fear, ageism, power, chain of command and oppression
    -change is extremely slow...so slow that good people leave before the change takes place..if it ever does.
    -difficulties working with interdisciplinary professionals
    -poor supervision and leadership in current service line

    Advice to Management

    -hire more art therapists and licensed professional mental health counselors to provide more well rounded treatment options
    -empower art therapists and recreation therapists as they are not respected among interdisciplinary teams
    -promote better working relationships amongst interdisciplinary teams
    -leadership to promote change and advocacy for their teams

  8. "What you expect from a government job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Software QA Engineer in Austin, TX
    Current Contractor - Software QA Engineer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Department of Veterans Affairs as a contractor (More than 3 years)

    Pros

    Not much of a stressful job.

    Cons

    Terrible morale. The government employees have nothing good to say about anything. They hate their jobs and constantly talk about how many years they have until retirement. Yet, they are allowed to work from home three days a week and aren't expected to produce any results of their 'work'. Some of these employees had phantom jobs because no one knew what they were expected to do besides sit at their desks and shop online.

    Advice to Management

    Stop sacrificing quality for expediency. Getting dysfunctional software out to the end-users quickly does not serve our veterans well.


  9. Helpful (1)

    "Yeah, no"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fayetteville, NC
    Former Employee - Anonymous Employee in Fayetteville, NC

    I worked at US Department of Veterans Affairs full-time

    Pros

    Excellent benefits, easy to take time off

    Cons

    Politics & poor leadership are a recipe for disaster

    Advice to Management

    Please get rid of your poor leaders or the humans you put in these positions to fill the space. I'd rather have no boss than one that is everything a manager should'nt be!


  10. "Committed Workforce; A System of Inefficiency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contractor in Washington, DC
    Former Contractor - Contractor in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Veterans Affairs as a contractor (More than a year)

    Pros

    Our team worked with a committed group of 600 VA employees who were responsible for training and development. Having worked with with other government training divisions, our team was impressed with the individual commitment displayed toward doing high-quality work for veterans.

    Cons

    The system this workforce worked within seemed indifferent to efficiency.

    Advice to Management

    Think about taxpayer dollars as your own. Each dollar was contributed by a tax-paying citizen who deserves a dollar worth of product or services.


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