US Department of Veterans Affairs Reviews | Glassdoor

US Department of Veterans Affairs Reviews

Updated June 15, 2017
782 reviews

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3.0
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US Department of Veterans Affairs Secretary of Veterans Affairs David Shulkin
David Shulkin
14 Ratings

782 Employee Reviews

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Pros
Cons
  • VCS upper management is the worst (in 57 reviews)

  • Inferior wage scale compared to the private sector (in 56 reviews)

More Pros and Cons

  1. "Program Support Assistant - mental health"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Support Assistant in Long Beach, CA
    Current Employee - Program Support Assistant in Long Beach, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    The benefits, leave earned, having military time in count towards retirement (after you pay back what you owe), serving America's Veterans.

    Cons

    "Leadership" keeping a problem employee that doesn't deserve to work there, the poor treatment of staff by "leadership", you can never do enough & when you bust your butt it's never appreciated. Low morale, high hostile work environment. The never ending politics!Very hard to promote or get another job within the VA. Seems like every job posted they already have someone in mind for it. The label those as a problem employee when you try to DO WHATS RIGHT & bring to light illegal activity. They're aware but choose to do nothing. Very poor "leadership" aka bullies.

    Advice to Management

    Get new management, at least where I am, everyone is in cahoots and no one wants to deal with the actual problems in the department. Or should I say problem person.


  2. "Working for the VA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterans Service Representative in South Salt Lake, UT
    Current Employee - Veterans Service Representative in South Salt Lake, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    Working with veterans and helping them get what they need. Lots of overtime if you want it and you get to work from home when you become senior enough.

    Cons

    Working with Veterans, incompetent higher ups that micromanage and can't train to save their lives, have so many systems to be even the most basic of tasks.

    Advice to Management

    Be a actual leader and not a boss. We all know you know very little of what we do at least put some effort into your job to earn the Salary you are given.

  3. "Respiratory Therapist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Respiratory Therapist in San Francisco, CA
    Current Employee - Registered Respiratory Therapist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Benefits, 401k dollar per dollar matching up to 5%, serving the vets, job security

    Cons

    Low pay, high turnover, some departments are highly inefficient & mismanaged

    Advice to Management

    Advocate for employees & change some pay standards; it's very difficult to keep the good employees there!


  4. "If you've been to one VA you been to one VA no consistency."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisory Social Worker in Richmond, VA
    Current Employee - Supervisory Social Worker in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 10 years)

    Pros

    Benefits and pays higher then community and working with and for my fellow veterans has been enjoyable and dare I say fulfilling.

    Cons

    Coworkers with a sense of entitlement and a misguided idea of we have to do everything for my fellow veterans instead of empowering us veterans to make choices that meet our needs and not the social workers idea of how we should live.

    Advice to Management

    Get rid of the useless unions. My experience has been a mixed bag. Either the staff has been great and upper management Yahtzee Yahtzee or upper management great and supportive and staff or coworkers just phoning it in for the check.


  5. "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Assistant in San Diego, CA
    Former Employee - Human Resources Assistant in San Diego, CA

    I worked at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    Very upward mobility and growth potential.

    Cons

    There is so much work and so little staff that it is constantly overwhelming to the entire department.

    Advice to Management

    Hire more staff and save them the burden of years and years of backlog.


  6. "Physician Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physician Assistant in Fayetteville, NC
    Current Employee - Physician Assistant in Fayetteville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    Federal Holidays are the most beneficial thing about working at the VA. The Benefit packages are also very good, but no as comprehensive as other jobs.

    Cons

    The main problem is the Red tape and unnecessary paperwork that has to be done. The Politics of the organization can be very frustrating.

    Advice to Management

    Support Employees and be fair.


  7. "Decent pay and benefits but terrible facilities and poor maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in La Jolla, CA
    Current Employee - Registered Nurse in La Jolla, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Decent pay and benefits. never get a shift cancled even if it's slow.

    Cons

    terrible facilities and poor maintenance. lots of broken equipment and dirty patient areas. Crowded 4 man patient rooms

    Advice to Management

    improve cleanliness on nursing floors. make all shared rooms into private rooms

  8. Helpful (1)

    "Staff Psychiatrist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Psychiatrist in White City, OR
    Current Employee - Staff Psychiatrist in White City, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Pros

    Production line workday from beginning to end. Horribly designed, outdated and convoluted EMR with long learning curve and constantly changing menu items.

    Cons

    Devoted and energetic staff have their hearts in the right place.

    Advice to Management

    Purchase a new, more up-to-date, intuitive and user-friendly EMR.


  9. "Different, yet still federal job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Illinois in North Chicago, IL
    Current Employee - Illinois in North Chicago, IL
    Recommends
    Negative Outlook

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Salary, Step increases, annual & sick leave accumulation, other benefits. Ability to transfer of willing to move.

    Cons

    Lack of accountability for staff. Way to many chances to screw up and keep their jobs. Ability to run up the chain for complaints. Tasked to long for recruiting actions

    Advice to Management

    Fix recruitment and allow managers to build staff accountable for incompetence and attendance do were can serve our vets the right way.


  10. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in Redding, CA
    Current Employee - Phlebotomist in Redding, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    Holidays off, and good coworkers

    Cons

    Always short staffed and lack of growth


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