US Department of Veterans Affairs Reviews | Glassdoor

US Department of Veterans Affairs Reviews

Updated July 21, 2017
2,677 reviews

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2,677 Employee Reviews

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Pros
Cons
  • upper management needs an overhaul (in 58 reviews)

  • Inferior wage scale compared to the private sector (in 57 reviews)

More Pros and Cons

  1. "Veterans Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at US Department of Veterans Affairs full-time (More than 3 years)

    Pros

    Excellent benefits with job security

    Cons

    Change is hard to achieve

    Advice to Management

    Bring in new and young minds


  2. "dept of veterans affairs research scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Scientist in Johnson City, TN
    Current Employee - Research Scientist in Johnson City, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs (More than 10 years)

    Pros

    secure retirement and good healthcare benefits

    Cons

    lack of opportunities for advancement

    Advice to Management

    little lateral mobility

  3. Helpful (2)

    "Industrial Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Industrial Engineer in Indianapolis, IN
    Current Employee - Industrial Engineer in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Pros

    Good place to work
    Great benefits
    Work/Life Balance
    Passion to serving those who served

    Cons

    Poor management leadership
    IT is outdated and extremely difficult to get issues resolved in a timely manner
    Lack of motivation. Exist to collect salary.
    Attitude - Don't rock the boat

    Advice to Management

    Refresh the management workforce with motivated, passionate, dedicate, and can do management
    Repair or remove the middle layer of management


  4. Helpful (1)

    "Keep your personal life personal as much as you can.🐀s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Medical Surpport Assitance in Tavares, FL
    Former Employee - Advanced Medical Surpport Assitance in Tavares, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Department of Veterans Affairs full-time (More than 10 years)

    Pros

    Doctors are very nice. The nurses are over worked

    Cons

    VERY,VERY,VERY POOR MANAGEMENT, never at the location.

    Advice to Management

    Get proper trainning , it should not always about the num#, listen to your employer


  5. "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Houston, TX
    Current Employee - Registered Nurse in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great team work, great pay, Veterans are an interesting population, great benefits, childcare and tuition paid for in areas where the need is great.

    Cons

    Heavy patient load, lack of support from management, politics exceeds voice of staff and patient needs, high turnover rate. Most workers invest here for their retirement however fail to consider the duties of the position

    Advice to Management

    Be fair in you approach to staffing, and policy making. Make nurses a part of policy making and end nepotism once and for all. Stop putting responsibilities of other staff on the nurses, and hold others accountable. A nurses responsibility at the VA humanely impossible, however, nurses always manage carry out the most important aspects of the facility, Veteran care. Press Haney scores are not a reliable predictor of quality if care.


  6. "Data Entry Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Department of Veterans Affairs full-time (More than a year)

    Pros

    I got a chance to give back to the brave men and women who sacrifice so much for our country, bye helping them get the healthcare they deserve and also making sure they Doctor bills were handled and payed in a timely manner.

    Cons

    It was so far away from where I lived

    Advice to Management

    Team lead

    US Department of Veterans Affairs Response

    Jul 7, 2017 – Marketing Manager

    Thank you for sharing your experience! I am sure the Veterans miss your positive attitude. Well wishes!


  7. "Complex but rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in Hines, IL
    Current Employee - Social Worker in Hines, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    Cheap CEUs, Salary, PTO/SL, Serving Veterans, Co Workers, opportunities to explore varying aspects of social work and other health roles.

    Cons

    The environment can be stressful/punitive, easy to burn out (so a good self -care plan is really important), management isn't always supportive, so a good mentor is also important

    Advice to Management

    More training for supervisors on communication and mentoring, more professional development opportunities and more focus on Organizational health/development to improve culture.

  8. Helpful (3)

    "Associate at Board of Veterans Appeals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Attorney in Washington, DC
    Current Employee - Associate Attorney in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    - Extensive training
    - Clear and high career ladder
    - Extremely flexible after one year at employment
    - Great work for a greater cause
    - Great culture and positive interactions are always encouraged
    - Independent work with no micromanaging (though your experience may vary based on your supervisor)

    Cons

    - Management keeps changing the quota system.
    - The work is not for everyone. Extroverted people will likely have trouble with this position as it requires writing opinions on a regular basis.

    Advice to Management

    - Please keep the needs of the Veterans in mind in balancing quality vs quantity.
    - Continue promoting positive culture within the Board.

    US Department of Veterans Affairs Response

    Jun 23, 2017 – Marketing Manager

    Thank you for the review. I love your assessment about extroverted people may not be a good fit for a position requiring a lot of writing work. I think it is important we each find our seat on the... More


  9. "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Waco, TX
    Current Employee - CNA in Waco, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    I am professional for my job , I love to help those need help

    Cons

    Respect and Honest and Reliable

    Advice to Management

    Hard working man

    US Department of Veterans Affairs Response

    Jul 7, 2017 – Marketing Manager

    Hello Waco! I think I have seen the facility you likely work in. It is stately! Thanks for the feedback, be sure to drop suggestion cards or provide to you supervisor when appropriate. We all must... More


  10. "Administration Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Indianapolis, IN
    Former Employee - Administrative Assistant in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Veterans Affairs full-time (More than 5 years)

    Pros

    They work very hard to keep employees happy while on the job. There are lots of opportunities for training and education.

    Cons

    There is not a lot of chance for advancement.

    Advice to Management

    Weed out the bad employees and promote the good ones. Don't keep them just because they have been there for many years.

    US Department of Veterans Affairs Response

    Jul 7, 2017 – Marketing Manager

    Thanks for the feedback. I believe leaders heard employees and Veterans loud and clear. The recently passed VA Accountability Act, does just what you advise. Thanks for being a part of the solution... More


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