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US Immigration and Customs Enforcement

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US Immigration and Customs Enforcement

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US Immigration and Customs Enforcement Reviews

Updated May 4, 2023

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Found 113 of over 124 reviews
3.4
59% Recommend to a Friend
53% Approve of CEO

Found 113 of over 124 reviews

3.4
59%
Recommend to a Friend
53%
Approve of CEO
US Immigration and Customs Enforcement CIO Luke McCormack (no image)
Luke McCormack
31 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The benefits are good and the work time is flexible.(in 17 reviews)
  • "Great pay is the only thing good about this place(in 9 reviews)
  • "good people to work with(in 9 reviews)
  • "Great benefits, good work/life balance(in 5 reviews)
  • "Pros were job security, decent salary, and benefits that are being cut.(in 5 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of US Immigration and Customs Enforcement and is not affected by filters.

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  1. 5.0
    Current Employee, more than 10 years

    ICE

    Jan 9, 2022 - Assistant Field Office Director in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent employees and work environment. Great opportunity for growth and career advancement.

    Cons

    No Cons noted considering this occupation.

    Be the first to find this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Na

    May 4, 2023 - Detention Officer in Eden, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job it respect for respect

    Cons

    Staff can cause drama instead back each other up.

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  3. Join the US Immigration and Customs Enforcement team
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  4. 4.0
    Current Employee, more than 8 years

    Great Life Work Balance. Little Professional Growth

    Nov 27, 2022 - Assistant Chief Counsel in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-Life Balance. Good environment for an extrovert who is curious about the world. Colleagues don't take themselves too seriously and are willing to help each other. Everyone comes to the agency with their eyes open. One-Two week details to other offices are fun low stakes funded work trips.

    Cons

    Being part of an ineffective and politically controversial agency and wondering if you are squandering your talents.... probably. Constant shift from D.C. on how to prioritize cases. With 8 - 12 million undocumented non-citizens in the U.S. and a backlog of 2 million cases, your impact can feel pointless.

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  5. 4.0
    Former Employee, more than 8 years

    Project Manager

    Dec 22, 2022 - Senior IT Specialist in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Cool integration of mission and technology - Some really great and passionate people

    Cons

    - Lots of politics - Favoritism (based on politics) - Optics of working at an unpopular agency - Lots of senior management turnover

    Continue reading
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  6. 4.0
    Current Employee, more than 8 years

    Finally got the pot of gold after years of rejection by ICE/PSD

    Nov 26, 2022 - Management & Program Analyst in Farmers Branch, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Huge Salary, benefits, paid holidays, no nights or weekends. Recession proof.

    Cons

    Very, Very long and hyper-competitive promotion process that can take many years to navigate. Most people probably quit or give up after rejection after rejection.

    Continue reading
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  7. 4.0
    Former Employee

    Tough interview good pay

    Nov 29, 2022 - Attorney 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work, telework, people, money. Interview was tough.

    Cons

    A lot of court with little time to prepare. Can get very repetitive

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  8. 1.0
    Current Employee, more than 10 years

    Too political

    Feb 26, 2023 - Deportation Officer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Traveling around the world is a plus.

    Cons

    Very political job that has terrible mangement.

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  9. 3.0
    Current Employee, more than 10 years

    Good money if you can deal with the inconsistency

    Apr 22, 2022 - Deportation Officer in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and benefits. Job security. If you're looking for these three. Law Enforcement environment. Good relationships built.

    Cons

    Work satisfaction has been rated low for years. Constant changes in government policy will make it hard on you on the long run. You may be very active for certain amount of years and suddenly go to 0 miles for a couple more. If you use your sick leave or take a long vacation, expect your salary to drop for a few months (due to calculations for a "special type of premium pay called AUO which does not excludes the days you take from leave to it's quarterly calculation) AUO goes from 10 to 25% of your base pay and is based on an average of 18.5 hrs worked every two weeks (to r max at 25%). Many angry people due to politics, instead of focusing in whatever your mission is as a public servant.

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  10. 4.0
    Current Employee, more than 10 years

    Meaningful Work and Good Pay

    Jul 28, 2022 - Special Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall a great job with many opportunities and excellent pay. There is a wide variety of investigations, which is nice if you don't particularly care for drug trafficking cases.

    Cons

    Upper management is not great and there is definitely still a good old boys club when it comes to promotions and overseas assignments. This part has definitely improved, albeit slowly.

    Continue reading
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  11. 1.0
    Current Employee, more than 8 years

    Terrible place to work

    Oct 25, 2022 - Security Specialist in Farmers Branch, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary but it’s still not worth it.

    Cons

    Poor leadership Discrimination and harassment by management EEOC violation Retaliation by management Favoritism Overwork Terrible place to work, useless you like being miserable all of the time. This people will violate your right and lied about it.

    Continue reading
    1 person found this review helpful
Viewing 1 - 10 of 113 Reviews
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US Immigration and Customs Enforcement Reviews FAQs

US Immigration and Customs Enforcement has an overall rating of 3.4 out of 5, based on over 124 reviews left anonymously by employees. 59% of employees would recommend working at US Immigration and Customs Enforcement to a friend and 56% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, US Immigration and Customs Enforcement employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at US Immigration and Customs Enforcement. This rating has decreased by -7% over the last 12 months.

59% of US Immigration and Customs Enforcement employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Immigration and Customs Enforcement 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at US Immigration and Customs Enforcement to be coworkers, career development, benefits and the cons to be diversity and inclusion, senior leadership, management.

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US Immigration and Customs Enforcement Photos

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US Immigration and Customs Enforcement photo of: Working the Flight line at the San Diego Private Jet Terminal, waiting for the Justice Department DC-9 Aircraft .
US Immigration and Customs Enforcement photo of: Deporting Mexican Nationals back to Mexico at the Border near San Diego, Ca.

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Glassdoor has 124 US Immigration and Customs Enforcement reviews submitted anonymously by US Immigration and Customs Enforcement employees. Read employee reviews and ratings on Glassdoor to decide if US Immigration and Customs Enforcement is right for you.