US Immigration and Customs Enforcement Reviews
Updated May 4, 2023
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Top Review Highlights by Sentiment
- "Management also has difficulty in translating law enforcement skills into people skills." (in 11 reviews)
Ratings by Demographics
This rating reflects the overall rating of US Immigration and Customs Enforcement and is not affected by filters.
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- Current Employee, more than 10 years★★★★★
ICE
Jan 9, 2022 - Assistant Field Office Director in Baltimore, MDRecommendCEO ApprovalBusiness OutlookPros
Excellent employees and work environment. Great opportunity for growth and career advancement.
Cons
No Cons noted considering this occupation.
- Current Employee, less than 1 year★★★★★
Pros
Easy job it respect for respect
Cons
Staff can cause drama instead back each other up.
- Current Employee, more than 8 years★★★★★
Great Life Work Balance. Little Professional Growth
Nov 27, 2022 - Assistant Chief Counsel in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
Work-Life Balance. Good environment for an extrovert who is curious about the world. Colleagues don't take themselves too seriously and are willing to help each other. Everyone comes to the agency with their eyes open. One-Two week details to other offices are fun low stakes funded work trips.
Cons
Being part of an ineffective and politically controversial agency and wondering if you are squandering your talents.... probably. Constant shift from D.C. on how to prioritize cases. With 8 - 12 million undocumented non-citizens in the U.S. and a backlog of 2 million cases, your impact can feel pointless.
- Former Employee, more than 8 years★★★★★
Project Manager
Dec 22, 2022 - Senior IT Specialist in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
- Cool integration of mission and technology - Some really great and passionate people
Cons
- Lots of politics - Favoritism (based on politics) - Optics of working at an unpopular agency - Lots of senior management turnover
Continue reading - Current Employee, more than 8 years★★★★★
Finally got the pot of gold after years of rejection by ICE/PSD
Nov 26, 2022 - Management & Program Analyst in Farmers Branch, TXRecommendCEO ApprovalBusiness OutlookPros
Huge Salary, benefits, paid holidays, no nights or weekends. Recession proof.
Cons
Very, Very long and hyper-competitive promotion process that can take many years to navigate. Most people probably quit or give up after rejection after rejection.
Continue reading - Former Employee★★★★★
Pros
Flexible work, telework, people, money. Interview was tough.
Cons
A lot of court with little time to prepare. Can get very repetitive
- Current Employee, more than 10 years★★★★★
Too political
Feb 26, 2023 - Deportation Officer in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Traveling around the world is a plus.
Cons
Very political job that has terrible mangement.
- Current Employee, more than 10 years★★★★★
Good money if you can deal with the inconsistency
Apr 22, 2022 - Deportation Officer in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
Good pay and benefits. Job security. If you're looking for these three. Law Enforcement environment. Good relationships built.
Cons
Work satisfaction has been rated low for years. Constant changes in government policy will make it hard on you on the long run. You may be very active for certain amount of years and suddenly go to 0 miles for a couple more. If you use your sick leave or take a long vacation, expect your salary to drop for a few months (due to calculations for a "special type of premium pay called AUO which does not excludes the days you take from leave to it's quarterly calculation) AUO goes from 10 to 25% of your base pay and is based on an average of 18.5 hrs worked every two weeks (to r max at 25%). Many angry people due to politics, instead of focusing in whatever your mission is as a public servant.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Overall a great job with many opportunities and excellent pay. There is a wide variety of investigations, which is nice if you don't particularly care for drug trafficking cases.
Cons
Upper management is not great and there is definitely still a good old boys club when it comes to promotions and overseas assignments. This part has definitely improved, albeit slowly.
Continue reading - Current Employee, more than 8 years★★★★★
Terrible place to work
Oct 25, 2022 - Security Specialist in Farmers Branch, TXRecommendCEO ApprovalBusiness OutlookPros
Salary but it’s still not worth it.
Cons
Poor leadership Discrimination and harassment by management EEOC violation Retaliation by management Favoritism Overwork Terrible place to work, useless you like being miserable all of the time. This people will violate your right and lied about it.
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US Immigration and Customs Enforcement Reviews FAQs
US Immigration and Customs Enforcement has an overall rating of 3.4 out of 5, based on over 124 reviews left anonymously by employees. 59% of employees would recommend working at US Immigration and Customs Enforcement to a friend and 56% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
59% of US Immigration and Customs Enforcement employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Immigration and Customs Enforcement 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at US Immigration and Customs Enforcement to be coworkers, career development, benefits and the cons to be diversity and inclusion, senior leadership, management.
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