US Immigration and Customs Enforcement Reviews

Updated Mar 24, 2020

To filter reviews, or .
2.9
47%
Recommend to a Friend
17%
Approve of CEO
US Immigration and Customs Enforcement CIO Luke McCormack (no image)
Luke McCormack
22 Ratings
Pros
  • "Numerous different fields of investigations, money laundering, cyber, intellectual property rights, human trafficking, drugs, just to name a few(in 5 reviews)

  • "Good benefits, but no short or long term disability offered (which is the biggest loophole in the federal benefits system(in 5 reviews)

Cons
More Pros and Cons
  1. "Great Federal Law Enforcement job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Special Agent in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Immigration and Customs Enforcement full-time for more than 10 years

    Pros

    Salary, benefits, work, the people

    Cons

    Bureaucracy is typical, lots of paperwork

    Continue reading
  2. "Needs structure"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Unit Chief 

    I have been working at US Immigration and Customs Enforcement full-time for more than 10 years

    Pros

    I have managed the same team for 13 years. I report to DC

    Cons

    DC is full of entitled people who don’t know what leadership means

    Continue reading
  3. Helpful (1)

    "Federal Law Enforcement"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Special Agent in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Immigration and Customs Enforcement full-time for more than 10 years

    Pros

    Good pay benefits, interesting work

    Cons

    Some jobs/locations within the agency are better than others Current political climate re: immigration/the current administration

  4. Helpful (3)

    "Terrible place to work at any level"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DDO in Williston, VT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Immigration and Customs Enforcement full-time

    Pros

    High graded jobs -- get paid GS 14 pay to do clerical work

    Cons

    good ol boy system has gotten worse under Trump. Managers are incompetent and uncaring. Play dumb and say yes and you will get promoted quickly. The public hates ICE as much as the employees do, so there is a personal risk working here.

    Continue reading
  5. "Better than the Rest"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisory Special Agent in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Immigration and Customs Enforcement full-time for more than 10 years

    Pros

    Numerous different fields of investigations, money laundering, cyber, intellectual property rights, human trafficking, drugs, just to name a few. You're not just stuck investigating the same thing your whole career

    Cons

    Budget is always an issue, bed space for the Immigration side of the house always take priority.

    Continue reading
  6. Helpful (1)

    "The thrill is gone from Federal Jobs"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personnel Security Specialist in Farmers Branch, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at US Immigration and Customs Enforcement full-time for more than 8 years

    Pros

    Pros were job security, decent salary, and benefits that are being cut. In a post furlough atmosphere, we're just pawns.

    Cons

    Constant change and chaos. Very little promotion chances beyond the GS 12 unless you're a friend or relative of a Section Chief.

    Continue reading
  7. "Political and corrupt"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Deportation Officer in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Immigration and Customs Enforcement full-time for more than 8 years

    Pros

    You get to travel the world, pay is good, raises are almost guaranteed

    Cons

    Management is politically corrupt. Promotions and specialty positions given to political allies.

    Continue reading
  8. "Good intro to federal service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at US Immigration and Customs Enforcement full-time

    Pros

    Never an issue getting overtime pay or compensatory time off. Room for growth and professional development.

    Cons

    Stressful environment. Controversial mission.

  9. "Great pay, poor management, agency mission changes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at US Immigration and Customs Enforcement full-time

    Pros

    Great pay and opportunity to advance.

    Cons

    Poor management, D.C. politics dictate ever changing mission.

  10. "ICE review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Writer in Washington, DC

    I have been working at US Immigration and Customs Enforcement full-time for more than 3 years

    Pros

    good people to work with

    Cons

    lacks telework options depending on the office you're in

Found 69 reviews