US Immigration and Customs Enforcement Reviews | Glassdoor

US Immigration and Customs Enforcement Reviews

Updated October 19, 2017
56 reviews

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2.9
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Luke McCormack
18 Ratings

56 Employee Reviews

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Pros
  • Great work-life balance and solid benefits (in 3 reviews)

  • Excellent boss, autonomy in the work, flexible work schedule, great benefits, ample training opportunities (in 3 reviews)

Cons
  • For the last 28 years I worked 24/7 and I am looking for days if possible Its ben hard on family life (in 2 reviews)

More Pros and Cons

  1. "Great place to work, serve and protect..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive in Washington, DC
    Former Employee - Senior Executive in Washington, DC
    Recommends
    Approves of CEO

    Pros

    Very important work in service to others

    Cons

    Very fast-paced, with constant demands and deadlines

    Advice to Management

    As with any organization, management and leadership are works in progress -- keep up the good work....


  2. "Law Enforcement Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Immigration Enforcement Agent in El Paso, TX
    Former Employee - Immigration Enforcement Agent in El Paso, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at US Immigration and Customs Enforcement full-time (More than 10 years)

    Pros

    Work in Detention Enforcement, travel to 57 Countries, work with different Consulates, detained arrested illegals in this country ,work with jails around the country.

    Cons

    For the last 28 years I worked 24/7 and I am looking for days if possible Its ben hard on family life. Also they have mandatory retirement which its hard on the family and my self.

    Advice to Management

    I worked with management , acted as shift supervisor when needed.

  3. "I was part of a fantastic division in Acquisition Management but experiences vary by team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Specialist in Washington, DC
    Former Employee - Contract Specialist in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Immigration and Customs Enforcement full-time (More than a year)

    Pros

    Excellent boss, autonomy in the work, flexible work schedule, great benefits, ample training opportunities. Great opportunity to learn the basics of contracting and FAR

    Cons

    Limited opportunities for advancement. There are lifers across the board and after capping out in a grade promotions were not abundant.

    Advice to Management

    Identify top performers and ensure they are pegged for promotions


  4. "Great agency!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Wonderful place to work for, plenty of room for advancement, provides alot of training opportunities and they really support their employees.

    Cons

    There are no cons at ICE.


  5. Helpful (1)

    "5 Sars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intelligence in Washington, DC
    Former Employee - Intelligence in Washington, DC
    Recommends
    Positive Outlook

    Pros

    Camaraderie, hours, equipment, professionalism, commitment.

    Cons

    Young, too many "new" programs. Keep it simple.

    Advice to Management

    Stop changing your name.


  6. "HSI"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Immigration and Customs Enforcement full-time

    Pros

    Great people with whom I work with. Chance to make an impact by helping people.

    Cons

    Paperwork, lots of paperwork.

    Advice to Management

    None. At least for me supervisors have been good.


  7. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Immigration and Customs Enforcement full-time

    Pros

    Great benefits, flexible hours, supervisors can get paid overtime.

    Cons

    The bureaucracy can be maddening at times.

  8. Helpful (1)

    "ICE = Promising"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Agent in Seattle, WA
    Current Employee - Special Agent in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    The level of freedom, the variety of investigations, the opportunity to shape a new agency.

    Cons

    Agency has budget issues, things are still being finalized due to the agency being so new.

    Advice to Management

    Continue to promote the best people who can lead the agency towards becoming the finest law enforcement agency in the country.


  9. "Informative, opportunity, great team environment, competitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Important Mission with passion and reform

    Cons

    ability to enforce laws based on current legislation

    Advice to Management

    merit, leadership roles


  10. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Washington, DC
    Former Employee - Intern in Washington, DC

    I worked at US Immigration and Customs Enforcement (Less than a year)

    Pros

    Hands on and the ability to learn a lot about immigration law and how the federal government does and doesn't work.

    Cons

    Its for the federal government. Its tedious, boring work that has to get done

    Advice to Management

    Pay interns


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