US Indian Health Service Reviews | Glassdoor

US Indian Health Service Reviews

Updated July 21, 2017
73 reviews

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2.3
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US Indian Health Service CEO Mark Meersman
Mark Meersman
2 Ratings

73 Employee Reviews

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Pros
Cons
  • Thus, the high turnover rate is evidence of this problem (in 4 reviews)

  • work environment; politics; funding, work ethics (in 4 reviews)

More Pros and Cons

  1. "Office Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in Kayenta, AZ
    Former Employee - Office Assistant in Kayenta, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Indian Health Service part-time (More than a year)

    Pros

    Job Security, Pay, Challenging

    Cons

    Bureaucratic, Not lot of room for growth

    Advice to Management

    Create more opportunities for people to share ideas


  2. "RN Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership in Sells, AZ
    Former Employee - Leadership in Sells, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Money, the experience, the patients, kids, and babies, are great!

    Cons

    Inept nursing administrative leadership, bullying, roaches.

    Advice to Management

    Psychiatric counseling, Nurse Executive. Seriously.

  3. "Send lawyers, guns, and money..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Nurse in Gallup, NM
    Current Employee - Clinical Nurse in Gallup, NM
    Doesn't Recommend

    I have been working at US Indian Health Service full-time (More than 3 years)

    Pros

    Pension, government job, beautiful area, a few nice people amidst the hideous monsters

    Cons

    Hostile, petty, rotten management, illogical rules, unbearable

    Advice to Management

    REPENT!


  4. Helpful (1)

    "IHS HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Health Advisor in Rockville, MD
    Current Employee - Public Health Advisor in Rockville, MD
    Recommends
    Positive Outlook

    I have been working at US Indian Health Service (More than 3 years)

    Pros

    Upward mobility is possible if you're willing to put in the time and effort.

    Cons

    Dysfunction at the Sr. Leadership level.


  5. "Respiratory Therapy Department Poor Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Respiratory Therapist in Shiprock, NM
    Current Employee - Certified Respiratory Therapist in Shiprock, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at US Indian Health Service full-time (Less than a year)

    Pros

    joint commission, IHS pays for malpractice insurance, bachelors degree can join commission core, good med surg staff

    Cons

    poor schedule, poor management, pull weight of permanent staff, complaints after complaints no improvement, icu staff treat crts poorly, staff is no licensed as crt or rrt's, agency staff is more knowledgeable to current studies and applications, no orientation from supervisor, learn on your own or from nursing staff. supervisor will low ball you get the gs8 level or do not even bother to except position

    Advice to Management

    retire


  6. Helpful (5)

    "It has been the worst government position I have held since becoming a public servant just over 8 years ago."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at US Indian Health Service full-time (More than a year)

    Pros

    It is a federal position with good health benefits that all other agencies provide. The IHS Headquarters is in Rockville and the location is convenient to many stores and major roadways. The agency serves a good cause overall.

    Cons

    So many cons: 1. Parking is via lottery so it is not guaranteed and it is expensive to pay for parking at nearby garages, even with a discount, while waiting to get a parking spot on the IHS job site. 2. Favoritism extends beyond "Indian Preference." It is a Native Agency so they should get preference but the disparate treatment, cliches, and favoritism can cause work abuse for the Non-Native American workers. Thus, the high turnover rate is evidence of this problem. 3. Because of the many agency specific problems the IHS faces, they cannot give the same additional benefits to workers that other more established federal agencies give to their workers. Or they only give them to Native Americans first, which causes hardship for the other workers. 4. Harassment can inevitably happen to workers on the job site based on the high pressure disorganized work there and irrational behaviors that are common place so they often see nothing wrong with it. This causes major problems for good workers that are just trying to do their jobs! 5. Incompetence breeds jealousy and envy so ridiculous pathological lying, two-facedness, hypocritical actions, and bullying are common place in the agency. 6. Unprofessional behavior including hostility happens frequently and is a major problem. If you complain as a worker, they will hate, harass you, and/or become hostile. This is partially due to insecurities and the inability to accept that there is a major problem in there. The first step to fixing a problem is to recognize it but they won't want to recognize it to fix the problems and that gets frustrating plus causes more hostility. 7. Extreme lying is a problem and gossip abounds. It is a hostile work environment overall. 8. The agency has slow promotion progression for Non-Native Americans and it can become a work trap for other workers that can't leave even if they want to do so later. Unfairness abounds at IHS. Working there can prevent promotion potential in federal service because the IHS "cliches" try to hold other people back intentionally while making it easier for their own friends to make progress. 9. The only happy people there are a part of the "cliches" and they are bullies. If they don't like you (even when you try to be nice to them and work well), they will cause random problems for you and "lie to" plus "about" you. 10. Racism is a big problem. Colorism is a problem as well. Both institutionalized and personal racism exists there. Blatant disparate treatment and disrespect occurs frequently and becomes difficult to deal with each week. So, people end up leaving the agency as soon as possible. 11. Work-Life Balance is only given to the "favorites" and it is not a "family friendly" environment for all employees. Only the favorites get a good work-life balance at IHS such as telecommuting or other options that other federal agencies grant to their employees in a better and fair manner. 12. Reasonable accommodations are also limited to only the favorites.

    Advice to Management

    Show respect to workers and treat everyone fairly even if they are Non-Native Americans. Everyone has good servanthood intentions when they first get hired but that often gets deterred and people end up leaving due to the unfair treatment. Management at IHS can be highly beaurocratic with a false sense of grandeur. Nobody wants to work around that. There are people in higher positions at other federal agencies that treat all workers more fairly than IHS leadership does. The leadership also lacks people skills but falsely accuses others of being rude to them when they are often the ones that are rude, dishonest, insecure, and wrong.


  7. Helpful (6)

    "Not a pleasant experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Doesn't Recommend

    I have been working at US Indian Health Service full-time

    Pros

    Good government benefits including leave.

    Cons

    Bad leadership, bad managerial skills, bad workflow, favoritism, hostile work environment, racism and other forms of discrimination. Not worth the benefits. There are better government offices out there.

  8. Helpful (2)

    "Information Technology Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technical Support Specialist in Nespelem, WA
    Current Employee - IT Technical Support Specialist in Nespelem, WA
    Recommends
    Positive Outlook

    I have been working at US Indian Health Service full-time (More than 10 years)

    Pros

    Government Benefits and the ability to move forward.

    Cons

    Single support team trying to support large company

    Advice to Management

    Have an IT Department with enough staff to support infrastructure.


  9. Helpful (2)

    "physician salem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Officer in Salem, OR
    Former Employee - Medical Officer in Salem, OR
    Doesn't Recommend

    Pros

    serving this patient population is an honor, wonderful to work with

    Cons

    not a team environment, non patient centered policies and practices , inflexible with scheduling, rigid and aloof management . Human resources is incompetent and completely unhelfpul.

    Advice to Management

    improve a team mentality and expect diligent and hard work from employees, it's not social hour. work with employees and interact with them. the ceo never talked to me even once for the three months I worked there, appalling. I did not feel like part of the team and the support staff resisted doing work and complained about it. Clinic policies must be patient centered (witholding meds, not doing 90 day refills, making patients go through ridiculous medication refill request process every month is horrendously not patient centered). Pay for physicians is low so you need to treat them well. I wanted to adjust my schedule by 30 minutes and take a shorter lunch and was refused outright, it was the difference between kissing my kids good bye in the morning while they were awake vs them being asleep, and my request was rejected outright because "everyone has to have a one hour lunch", in my brief experience with the IHS I learned that they treat staff and patients like children, like faceless annoyances. I will never return or recommend the IHS to patients or colleagues. Replace HR with automated system would be much better than HR staff in place currently.


  10. Helpful (2)

    "Hostile environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anadarko, OK
    Former Employee - Anonymous Employee in Anadarko, OK
    Doesn't Recommend
    Negative Outlook

    I worked at US Indian Health Service (More than 5 years)

    Pros

    Only if they like you, but you have to be in an accepted "clique," ignorance abounds...I lasted 6 years only because I am good at what I do. Professional excellence speaks for itself therefore I cannot recommend this agency because of their lack of it thereof.

    Cons

    Too many haters in the environment, professional insecurities and jealousies in place. Institutionalized discrimination is the rule. It permeates throughout the entire organization headquarters included. Too much red tape for them to hide behind, entrenchment has occurred. The "Peter principle" at its best...

    Advice to Management

    Weak management, ruled by the lower ranks of elitist prejudice...typical bureaucracy is in place. There needs to be a forensic investigation at this facility, misappropriations of federal monies, over-expenditures, cover-ups and no accountability in place. They will terminate you if you ask too many questions.


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