US Investigations Services Reviews | Glassdoor

US Investigations Services Reviews

433 reviews

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1.9
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US Investigations Services President and CEO Sterling Phillips
Sterling Phillips
150 Ratings

Employee Reviews

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Pros
  • "Company car with gas card is great" (in 23 reviews)

Cons
  • "Couldn't have more that two investigators away at the same time, they said" (in 94 reviews)

More Pros and Cons

  1. "Great company to work for!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Investigator in Fairfax, VA
    Former Employee - Senior Investigator in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Investigations Services full-time (More than 5 years)

    Pros

    Flexible hours, independent working status

    Cons

    Heavy work load, extremely busy and time management could sometimes be a challenge. Traffic could be a nightmare as well depending on the region of your work load.

    Advice to Management

    Continue to take care of the employees, they are the backbone of your organization


  2. Helpful (3)

    "Senior Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Investigator
    Former Employee - Senior Investigator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time (More than 10 years)

    Pros

    Flexibility, travel, benefits. Not so bad in the beginning with quarterly production bonuses.

    Cons

    Over time this company changed for the worse. The management became greedy and criminal as we all now know.

    Advice to Management

    I suggest you pray for forgiveness as you may burn in hell for your corruption.

  3. Helpful (2)

    "Worst company I ever worked for."

    StarStarStarStarStar
    Former Employee - Associate Investigator in Tampa, FL
    Former Employee - Associate Investigator in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at US Investigations Services full-time (More than 5 years)

    Pros

    I worked for this company for more than six years. There were no Pros to this company. Working from home was not a plus. I could never get the assigned work completed before another pile was transmitted to me. The company car was a joke. Just give me mileage or a gas card and partial mileage and I will put the money toward a new car. I couldn't force myself to give the company even a one star, but can't submit without one.

    Cons

    If you had vacation time good luck taking it. Had Christmas off one time. Couldn't have more that two investigators away at the same time, they said. Didn't stop my Team Leader from taking seven 5 day vacations between January and July one year (I stopped counting at seven). I did a good job but it was not appreciated.

    Advice to Management

    If I could give advice to management, it would be to stop with the production contracts and get back to quality. If you stick with quality, you will have more work than you could imagine and our county would be a safer place now. I guess that is a moot point now. There are no managers.


  4. Helpful (1)

    "Financial Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time

    Pros

    None, OUT of busniess for dumping background cases to get paid faster

    Cons

    They Defrauded the US Gov.

    Advice to Management

    Don't cut corners when it comes to national security.


  5. Helpful (1)

    "USIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Developer in Tulsa, OK
    Former Employee - Senior Applications Developer in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time (More than 5 years)

    Pros

    The people are nice and allow a lot of latitude.

    Cons

    The company was purchased by an investment firm which seems only to care about making money. Jobs where sent off shore and many people lost their job.

    Advice to Management

    Your employees are your most valuable asset, once your realize this USIS will become a company that people want to work for instead of a company that people work for until they can find a better job.


  6. Helpful (1)

    "Record Searcher"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services full-time

    Pros

    Work from home on company laptop and local travel to interesting companies.

    Cons

    I was there 05-07 but that wasn't a choice for this review. Although there was a central office, record searchers didn't need to go there often so there was no getting to know your co-workers or office culture, which is isolating.


  7. "Background Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services full-time

    Pros

    Flexible work schedule, work from home

    Cons

    Unreasonable timelines, lack of continuity of reviewers

  8. "Good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time

    Pros

    It was a good company that had all the contracts.

    Cons

    Well apparently there were some wrongdoings that led them to lost the biggest contract and down they went.

    Advice to Management

    Too late, should have done better.


  9. "A Poor Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time

    Pros

    You get to set your own schedule and work from home.

    Cons

    Deadlines are very hard to meet.


  10. "USIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Investigations Services full-time (More than 5 years)

    Pros

    The people were great to work with.

    Cons

    Stability, career growth, and future outlook