US Investigations Services Reviews | Glassdoor

US Investigations Services Reviews

Updated September 9, 2017
431 reviews

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1.9
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US Investigations Services President and CEO Sterling Phillips
Sterling Phillips
149 Ratings

431 Employee Reviews

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Pros
Cons
  • The upper management ruined what was a great place to work and build a future doing something that mattered (in 27 reviews)

  • Low pay given the stress and responsibility, especially when seeing ads from Taco Bell hiring assistant managers at a higher pay rate (in 12 reviews)

More Pros and Cons

  1. "USIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Developer in Tulsa, OK
    Former Employee - Senior Applications Developer in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time (More than 5 years)

    Pros

    The people are nice and allow a lot of latitude.

    Cons

    The company was purchased by an investment firm which seems only to care about making money. Jobs where sent off shore and many people lost their job.

    Advice to Management

    Your employees are your most valuable asset, once your realize this USIS will become a company that people want to work for instead of a company that people work for until they can find a better job.


  2. Helpful (1)

    "Record Searcher"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services full-time

    Pros

    Work from home on company laptop and local travel to interesting companies.

    Cons

    I was there 05-07 but that wasn't a choice for this review. Although there was a central office, record searchers didn't need to go there often so there was no getting to know your co-workers or office culture, which is isolating.

  3. "Background Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services full-time

    Pros

    Flexible work schedule, work from home

    Cons

    Unreasonable timelines, lack of continuity of reviewers


  4. "Good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time

    Pros

    It was a good company that had all the contracts.

    Cons

    Well apparently there were some wrongdoings that led them to lost the biggest contract and down they went.

    Advice to Management

    Too late, should have done better.


  5. "A Poor Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time

    Pros

    You get to set your own schedule and work from home.

    Cons

    Deadlines are very hard to meet.


  6. "USIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Investigations Services full-time (More than 5 years)

    Pros

    The people were great to work with.

    Cons

    Stability, career growth, and future outlook


  7. Helpful (2)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Grove City, PA
    Former Employee - Business Analyst in Grove City, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time (More than a year)

    Pros

    there are no pros to speak of

    Cons

    they defrauded the government out of money without providing background checks

  8. Helpful (2)

    "Was only a matter of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Investigator in Boston, MA
    Former Employee - Senior Investigator in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at US Investigations Services full-time (More than 8 years)

    Pros

    Work from home. Some flexibility

    Cons

    As others have said, unrealistic metrics, people being indirectly forced to work "off the clock"

    Advice to Management

    For any company in this business, it would be great to actually worry about investigations and the information rather than numbers and $$$


  9. "Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    flexible schedule, flexible work spaces, work from home

    Cons

    unrealistic due dates, high turn over


  10. Helpful (2)

    "Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Contractor Special Investigator in San Diego, CA
    Former Employee - Independent Contractor Special Investigator in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time (More than 10 years)

    Pros

    Was once a good job. Post 2010... HORRENDOUS

    Cons

    Work 60 hours in a 40 hour work week. No overtime and never work on your own time... The Con... complete the 60 hours or you're TERMINATED!!

    Advice to Management

    The magical 5 testimonies per day is a unrealistic unattainable goal...


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