US Investigations Services Reviews | Glassdoor

US Investigations Services Reviews

Updated February 6, 2017
427 reviews

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Full-time Part-time

1.9
Star Star Star Star Star
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US Investigations Services President and CEO Sterling Phillips
Sterling Phillips
146 Ratings

427 Employee Reviews

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Pros
Cons
  • The upper management ruined what was a great place to work and build a future doing something that mattered (in 27 reviews)

  • Work/life balance - by the end I was working 7 days a week and consistently on over-time (in 13 reviews)

More Pros and Cons

  1. "USIS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Investigations Services full-time (More than 5 years)

    Pros

    The people were great to work with.

    Cons

    Stability, career growth, and future outlook


  2. Helpful (1)

    "Was only a matter of time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Investigator in Boston, MA
    Former Employee - Senior Investigator in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at US Investigations Services full-time (More than 8 years)

    Pros

    Work from home. Some flexibility

    Cons

    As others have said, unrealistic metrics, people being indirectly forced to work "off the clock"

    Advice to Management

    For any company in this business, it would be great to actually worry about investigations and the information rather than numbers and $$$


  3. "Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    flexible schedule, flexible work spaces, work from home

    Cons

    unrealistic due dates, high turn over


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Investigator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible work schedule
    Good opportunities for OT

    Cons

    Very limited opportunities for advancement or work on other contracts

    Advice to Management

    Focus on employees


  6. Helpful (1)

    "Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Contractor Special Investigator in San Diego, CA
    Former Employee - Independent Contractor Special Investigator in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Investigations Services full-time (More than 10 years)

    Pros

    Was once a good job. Post 2010... HORRENDOUS

    Cons

    Work 60 hours in a 40 hour work week. No overtime and never work on your own time... The Con... complete the 60 hours or you're TERMINATED!!

    Advice to Management

    The magical 5 testimonies per day is a unrealistic unattainable goal...


  7. "Data entry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Support Clerk in Washington, DC
    Former Employee - Data Support Clerk in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Investigations Services (More than 8 years)

    Pros

    Very nice company. Project manager was very helpful and understanding.

    Cons

    I was placed in a very difficult, low moral, character attacking office. It was very difficult (not possible to my understanding) to transfer to another office with a more positive environment.


  8. "Shambolic Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investigator in Albuquerque, NM
    Former Employee - Investigator in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook

    I worked at US Investigations Services (More than 10 years)

    Pros

    Ability to work independently is always nice. No one looking over your shoulder. You get to set your own schedule.

    Cons

    Management committed fraud that led to loss of federal contract and payout of more than $2 million to a whistleblower.

    Advice to Management

    The former management got out while the getting was good. They got extravagant bonuses as a consequence of flushing cases illegally and should end up incarcerated at some point.


  9. "Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Background Investigator in Dallas, TX
    Former Employee - Background Investigator in Dallas, TX

    Pros

    Flexibility in work/ personal schedule

    Cons

    Company went out of business...very little warning to employees no organization


  10. "Field Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educator in San Antonio, TX
    Former Employee - Educator in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I worked at US Investigations Services full-time (More than 10 years)

    Pros

    It was OK when it was mostly employee owned and privately held. But once employees were bought out, the new shareholders, in an effort to squeeze more profit out the organization, choked the goose that laid the golden eggs.

    Cons

    Should be a classic case study for business or public policy students in how government security functions should not be turned over to private-equity groups. While I benefited from the buyout, I was never quite comfortable with the fact that I worked for a private business institution that was handling national security functions for a profit.


  11. "Great while it lasted as an Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Investigations Services full-time (More than 3 years)

    Pros

    Flexibility! 50% local travel and 50% Admin work from home. Room for growth.

    Cons

    Work is repetitive, honestly not challenging.



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