US Medical Supplies Reviews | Glassdoor

US Medical Supplies Reviews

12 reviews

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2.7
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Jeff Sheffer
5 Ratings

12 Employee Reviews

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  1. "Intake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Medical Supplies (More than a year)

    Pros

    Outbound calls easy moneys lot of overtime

    Cons

    Management very bad needs training

    Advice to Management

    Need to work on talking to people


  2. Helpful (1)

    "RUN__& I mean as fast as you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Raleigh, NC
    Former Employee - Supervisor in Raleigh, NC
    Doesn't Recommend
    Disapproves of CEO

    I worked at US Medical Supplies full-time

    Pros

    Good hardworking sales professionals who really want to do the right thing for the customer despite the undue pressures of a toxic work environment.

    Cons

    Awful dishonest very unscrupulous management led by Tim Z. BEWARE: I emphasize to you the reviewer reading this post as well as the owners/management of this site.....doNOT trust any of the positive reviews that are written about this company. Thoroughly investigate & confirm the authenticity! As a former supervisor with this organization, I have personally confirmed that the owners led by Jeff S still require & hire IT staff whose primary responsibility is to scourer the internet & write positive reviews for this company to enhance its internet footprint. Unfortunately low pay is the norm for the salesman. NOTE: Management actually encourages the customers to get all the information they need from the sales people but to order online at a discount that the poor salesman is not allowed to match.....whereby actually stealing the sale from its own employee who in turn gets no compensation for his/her efforts! When you protest as a salesman, you are given two distnct choices....1) be fired 2) resign. If you choose option 2....management/ownership will discredit your very existence & tell all that you were fired or make up some exotic story that doesn't jive.

    Advice to Management

    Profits over people compromises your soul. Try honest morals and values as well as properly sharing the wealth with your people & watch the enhancement of your bottom-line go from red to black like never before.

  3. Helpful (1)

    "Management Running The Company Into The Ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The VP is nice, and it is rewarding to help those in need.

    Cons

    The enviroment is extremely toxic, and turnover is high due to this. They do not know how to talk to their employees professionally, nor do they accept responsibility for the poor company policy. Basically, the owners & managers can take your sales at any time, and you can't say anything about it. When people resign, they tell everyone you were fired. Lies, deceipt, & wrong doing are rampant. The worst thing is they lie to customers about medical equipment they need to live their life.

    Advice to Management

    Get new management.


  4. Helpful (2)

    "Stable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Raleigh, NC
    Current Employee - Sales Agent in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company continues to grow with new products for those that want to rise to the top this is a good company. This is sales organization and as always there is turn over for non performers. Do your job and you get rewarded.

    Cons

    Really non, 40 hours every week good benefits no micro managing do your job and get rewarded.

    Advice to Management

    Keep finding us great new product to sell.


  5. Helpful (2)

    "Horrible, full of idiots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Medical Supplies full-time (More than a year)

    Pros

    Some people are great to work with. Good people leave as soon as they realize how bad it is really here.

    Cons

    Management is horrible. Non-existent communication and broken promises everywhere. Fly-by-night decisions affecting everyone are made only to backfire later. Benefits don't exist. Training is a joke, no one knows what they are doing.


  6. Helpful (1)

    "Very stable growing company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Raleigh, NC
    Current Employee - Sales in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Medical Supplies full-time (More than 10 years)

    Pros

    Continued growth in sales, lots of opportunity for advancement. Two new team leaders added in the last 6 months. Company is opening a new 6,500 sq ft retail store. Stability many employees with more than 10 years tenure.

    Cons

    Performance oriented company as with all good sales organizations if you are in the bottom 20% you either improve or need to look for another job. This is not a con for performers only for non performers.

    Advice to Management

    Rock on.


  7. Helpful (4)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Raleigh, NC
    Former Employee - Sales Associate in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at US Medical Supplies full-time (More than a year)

    Pros

    Growing Industry selling mobility products to handicapped and elderly customers. 50 websites around the country with the appearance of being separate companies.

    Cons

    Few can make a living on what they pay. False promise of high commission. Management continues to hire sales people and that cuts into the possible commission of all the other sales employees there. Each inbound call is expected by management to be a sale.

    Advice to Management

    Level set what the real pay will be when interviewing new employees.

  8. Helpful (5)

    "Awful Company, Toxic Environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at US Medical Supplies full-time (More than a year)

    Pros

    There WAS some good people in the company, but like a previous reviewer said – you don’t get to know people that long before they leave the company. Everything is ruined by an awful culture that will never change.

    Cons

    Where to start? I received no vacation for the first year. After that, you receive just 5 days/yr for the next 5 years. No health benefits. In fact, the only thing you do get is a 401k, but no one uses that because they can barely afford to save and contribute to their retirement with the salary you receive. Compensation is far, far, far below market rate and there is 0% chance you’ll receive a fair raise – don’t make the mistake a lot of us made and wait that out!

    Upper management micro-manage. How about you put a little trust in your employees? Stop reading sales/internet marketing 101 books… You’re grossly misguided in every action you take.
    They hate you taking breaks, even though it’s within the law. They don’t understand employee rights and have to be told by employees what they are.

    Upstairs (marketing/design) lost 5 people within 6 months. That’s 50% of the people upstairs! When each of them left, nothing was communicated by the CEO, even when the Director of marketing left. Disgraceful. He expected people to continue with their jobs, pick up the added slack and carry out roles for the same amount of money. P.s. No one was hired to cover any of those 5 people.

    To the culture: Toxic. Between sales (downstairs) and marketing/design (upstairs) it’s like two different companies. No one cares about the business, just getting through the day without upper mgmt hassle.

    Around 30 websites that sell the same thing and each of them compete with each other, it’s a joke. It’s all about quantity over quality.

    Just don’t waste your time. Not one person loves their job.

    P.s. I quit the company and these views reflect my own opinion :-)

    Advice to Management

    Wake up. Take a look at yourself. I won’t give them the satisfaction and privilege of my advice – they wouldn’t use it anyway. You don’t deserve to succeed as a company or individuals.


  9. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook

    I have been working at US Medical Supplies full-time (More than 3 years)

    Pros

    Company is growing, no threats of lay offs. 40 hour week goes by quickly as we are always busy. Sales contest each month, QTR and yearly are nice.

    Cons

    To keep up sometimes you have to work through lunch. As a retail agent only allowed to work 40 hours.

    Advice to Management

    We like the contest thanks for the opportunity!


  10. "I find the company treats the staff fairly and compensation is competitive with other local opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail AGent in Raleigh, NC
    Current Employee - Retail AGent in Raleigh, NC

    I have been working at US Medical Supplies full-time (More than a year)

    Pros

    Good work schedule. Have never been required to work OT and lots of promotion opportunity. Best part is I get to help people with the medical issues. Love it!

    Cons

    As this is retail it does require some nights and weekend work. The company is very technical oriented and the IT department seems to hold the company back.

    Advice to Management

    Keep up the sales training as the learning curve with 10,000 plus items is steep.


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