US Patent and Trademark Office Reviews | Glassdoor

US Patent and Trademark Office Reviews

Updated December 7, 2017
405 reviews

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3.3
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Michelle Lee
52 Ratings

405 Employee Reviews

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Pros
  • Interesting work and a very good group of people to work with; excellent benefits with an amazing work/life balance; very good work from home program (in 65 reviews)

  • Flexible work schedule is a pro (in 48 reviews)

Cons
  • Two strong issues stand out: your ability to succeed it based on your own merits but also is seated in your ability to meet production requirements (in 28 reviews)

  • Lots of stress to meet production (in 17 reviews)

More Pros and Cons

  1. "Senior Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Patent and Trademark Office full-time (More than 5 years)

    Pros

    Recruit Top Candidates
    Simplify Decision-Making
    Customer Service
    Leading edge technology
    Satisfaction and Happiness

    Cons

    nothing much to say at this momemnt


  2. "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Alexandria, VA
    Former Employee - IT Project Manager in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Patent and Trademark Office full-time (Less than a year)

    Pros

    Highly organized, philanthropic, great benefits

    Cons

    The office politics is a roadblock for getting projects completed. Some Program Managers are not very diligent about doing all they can to help manage the project budgets. Working with Vendor Management Division to procure resources was extremely difficult and painful.

    Advice to Management

    Please be more considerate, and don't contact your staff while they're on maternity/paternity leave.

  3. "examiner"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA

    I worked at US Patent and Trademark Office full-time (Less than a year)

    Pros

    it was great, liked it

    Cons

    nothing bad to say at all


  4. "Patent Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patent Examiner in Alexandria, VA
    Former Employee - Patent Examiner in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Patent and Trademark Office full-time (More than a year)

    Pros

    Work life balance.

    Cons

    May be little challenge at beginning. Need to learn the examination procedures and guidance, need to be a pro in your technical area. After that, workload seems pretty reasonable.

    Advice to Management

    Need to be more accessible for new employees.


  5. "Patent Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patent Examiner
    Current Employee - Patent Examiner
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Patent and Trademark Office full-time (More than 5 years)

    Pros

    Flexible work schedule, good health care, decent pay

    Cons

    Stressful, low job satisfaction, inability to move career laterally, production count system needs serious updating to meet current management goals for consistent counts and quality work.

    Advice to Management

    Treat examiners like colleagues rather than an opposition. Examiner feedback/questions regarding office policies are too often met with management stonewalling.


  6. "Examiner"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Patent and Trademark Office full-time (More than 5 years)

    Pros

    Great work and life balance

    Cons

    I can not think of any


  7. "Ups and Downs"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Patent and Trademark Office full-time

    Pros

    Great telework program; flexible hours; good work life balance

    Cons

    IT organization have no established career pathways, making it difficult to advance.

  8. "Interesting job, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - APJ
    Current Employee - APJ
    Recommends
    Positive Outlook

    I have been working at US Patent and Trademark Office full-time (More than a year)

    Pros

    Interesting work and a very good group of people to work with; excellent benefits with an amazing work/life balance; very good work from home program

    Cons

    working for the government can be very interesting


  9. "Patent Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Patent and Trademark Office full-time

    Pros

    Flexible schedule and lots of freedom.

    Cons

    Production system. Lots of stress to meet production

    Advice to Management

    re-do production system to get more examining hours.


  10. Helpful (1)

    "Flexible Production Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at US Patent and Trademark Office full-time (More than 5 years)

    Pros

    Flexible schedule

    Working from home (huge huge HUGE bonus). You can choose your own work time within reason.

    Little co-worker interaction. You can work without having to be bothered by others for the most part.

    Great benefits. Health, Vision, Dental, you know the drill.

    Decent amount of leave time, especially if you stay a few years.

    If you are good at the job you can quickly advance in GS level.

    Cons

    Production system can be repetitive and boring.

    People with poor time management will find it's very easy to fall behind and not be able to catch up.

    Your ability to do the job is heavily influenced by your SPE (supervisor) and how much they feel like being cruel, overly critical, or unyielding. While the majority of SPEs are helpful, not all are, so it's luck-of-the-draw on that.

    People who crave "water cooler talk" will struggle with this job as it's production oriented and requires little interaction with other people. My advice to those people is find friends outside of work or join any of the many and varied clubs the PTO has.

    Some people never will take to the job, whether the time and production or just they can't write an action to save their life. Sadly it seems you can't really know if someone can do it til they try.

    Old guard examiners/SPEs put too much weight in seniority. They will absolutely allow a newer examiner to fail and be fired/quit if it means a near-retirement primary/SPE can have an easier time.

    Advice to Management

    Revise BD times to be more in line with updated technology. Keep in mind that examiners now search significantly more prior art than examiner's did before computers.


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