USA Today Reviews | Glassdoor

USA Today Reviews

Updated June 26, 2017
122 reviews

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122 Employee Reviews

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Pros
  • My bosses put great emphasis on work life balance, having fun in the work place, and making sure that I am working to fulfill my potential (in 9 reviews)

  • Team atmosphere with great people (in 8 reviews)

Cons
  • Upper management has no clue how to turn the brand around and is stacked with cronies of the CFO (in 7 reviews)

  • newspaper media industry is hard to work in and there is a high turnover (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "I learned how a news organization works which is generally positive but hard to stay in a place with poor management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in New York, NY
    Current Employee - Marketing in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at USA Today full-time (More than 8 years)

    Pros

    Good co-workers, great building and exercise facility.

    Cons

    Horrible executive management and no leadership or training. Working in a matrix is extremely frustrating and trying to get ideas and concepts approved is never ending.

    Advice to Management

    Treat your employees with respect and value their opinion. Promote and reward those who do their job well and are proactive in taking initiative.


  2. "Was a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in McLean, VA
    Current Employee - Account Manager in McLean, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    people are really nice and friendly

    Cons

    hard to move up, a lot of older sales representative who slow things down, terrible health benefits

    Advice to Management

    invest in helping departments communicate with eachother


  3. "Great pay, nice people, still figuring out their story"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in New York, NY
    Former Employee - Account Director in New York, NY
    Recommends
    Positive Outlook

    I worked at USA Today full-time (More than a year)

    Pros

    Nice environment with nice people. No crazy sales people (rare for NYC). Great product and excellent pay

    Cons

    Disconnect between marketing and their ideas for special pro gams to sell to clients. The presentations were too complicated and convoluted. Low energy and passion for the product.

    Advice to Management

    Drill down the point of difference and communicate this more effectively with the sales team. Raise the passion factor more and eliminate all the stupid programs that marketing would present to the sales people to sell.


  4. Helpful (1)

    "Great colleagues, but ...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in McLean, VA
    Former Employee - Anonymous Employee in McLean, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at USA Today full-time (More than 10 years)

    Pros

    The people I worked directly and indirectly with were top-notch, complete professionals and generally just good to work with. Most everyone is focused on providing the best possible product but pleasant in the process of accomplishing it.

    Cons

    Staffing cuts have led to a general rise in the stress level and have hurt the product quality. More people are having to wear more hats, take on greater areas of responsibility.

    Advice to Management

    Treat the people right, with respect and courtesy. They are your most valuable resource. They are not cogs to be worn down, tossed out and replaced.


  5. "Good company and brand with good work/life balance"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at USA Today full-time (More than 3 years)

    Pros

    Hours are very good with flexibility to work from home. People are great. If you stay focused on the job there is a lot to learn as well as what others are going.

    Cons

    Recent layoffs and reorg has left a lot of people unsure about the future. A lot of overlap and redundancy in the sale group. AEs don't necessarily understand what they are selling or can articulate to clients. They rely heavily on marketing and sales support to hand things on a silver platter.


  6. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in McLean, VA
    Former Employee - Marketing Manager in McLean, VA
    Positive Outlook
    No opinion of CEO

    I worked at USA Today full-time (More than 3 years)

    Pros

    Amazing brand, exciting workplace and content.

    Cons

    Lots of churn, risk of layoff and cutthroat coworkers.


  7. "Awesome team!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advertising Account Coordinator in San Francisco, CA
    Current Employee - Advertising Account Coordinator in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at USA Today full-time (Less than a year)

    Pros

    I love my co-workers. Could not ask for a better team. Very supportive and willing to teach.

    Cons

    Upper management seems disconnected. The New York office is hard to read and the employees there do not seem as happy. Being a satelite office can be tough because of the time difference. I wish there was some sort of training or on-boarding when I began.

    Advice to Management

    Would love to see management engaging and reaching out to EVERYONE, not just the employees in New York.


  8. Helpful (2)

    "Good but going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Editor in McLean, VA
    Current Employee - Copy Editor in McLean, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at USA Today full-time (More than 8 years)

    Pros

    I get to work on a product that gets a positive response from consumers. Most people working on the print product are very experienced and experts in their roles. They take pride in the quality of their work.

    Cons

    There seems to be very little thought to the long-term future of the brand. USA Today's reputation was built by it's print product, but the newspaper business is on the decline. Job cuts in print production seem to be based on factors other than quality of work and productivity, with many good workers making average salaries laid off in favor of retaining longtime employees doing minimal work while pulling down six figures. The newspaper staff is still highly skilled but USA Today is losing it's focus as a national paper and content is suffering greatly. The digital staff is mostly young, inexperienced and operating with few guidelines as to copy quality or good taste. Stories mostly go online without any editing process, resulting in many grammar, style and factual errors. Content seems to be based on what's trending on Twitter, which means usatoday.com is lacking in original content and breaking news. USA Today is a follower rather than a leader at this point.

    Advice to Management

    Understand the contributions of your employees, especially in regard to payscale. When staffing cuts are made, base them on professional merit rather than longevity with the company. Demand the same level of quality from the digital staff as you do the print staff; an error on the website is every bit as bad as one in the newspaper. To the CEO: Don't flat out lie to your employees - were journalists who don't fall for BS.


  9. "Was a ride of a lifetime in the hey days. But that has changed tremendously since 2008"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in McLean, VA
    Former Employee - Anonymous Employee in McLean, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at USA Today full-time (More than 10 years)

    Pros

    Great people, hard working, cared about the product. Very professional and committed.

    Cons

    Decline in advertising and overall use of a print medium has taken its' toll


  10. "Great place to start off your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer In the Marketing Department in McLean, VA
    Current Employee - Designer In the Marketing Department in McLean, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at USA Today full-time (More than a year)

    Pros

    The people are great! Very easy to get along with, helpful and great teachers. Hours are not too crazy as long as you get your work done. Great place to focus on yourself since the work is not brutal like ad agencies. Plus they have a gym, a nice "campus," decent food, and other perks. It's a great, fresh brand to work with for a company being located in the DC area.

    Cons

    There's never any budget to do anything cool with USA TODAY's marketing. You really have to rely on stock photography or your own photography. The company's future is uncertain since it has made a couple of bold moves lately.

    Advice to Management

    Everything pertaining to the creative should be handled by the Creative Director, not by the other higher ups. The other higher ups should be more focused on the strategy and making sure the campaign is on the right direction.


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