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USA Truck Dedicated Driver Reviews

Updated Feb 24, 2021

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Found 3 of over 193 reviews

5.0
99%
Recommend to a Friend
100%
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USA Truck President and CEO James Reed  (no image)
James Reed
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  1. 5.0
    Former Employee, less than 1 year

    Dedicated Dollar General

    Feb 24, 2021 - Dedicated Driver in Fulton, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Dispatch Team. Manager At Fulton At The Time Was Great. Good Salary. Great Hometime.

    Cons

    Hard work. Manual unloading of rolling cards weighing over 500lbs. Must work in any type of weather.

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    USA Truck Response

    Thanks so much for sharing your experience with us! We're so happy to have you on our team.

  2. 5.0
    Current Employee, more than 3 years

    Dedicated Driver

    Dec 16, 2018 - Dedicated Driver in Culpeper, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Driver Managers, Company Loyalty, Respect For Drivers

    Cons

    Need faster response time for authorization on repairs.

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    1 person found this review helpful

    USA Truck Response

    Senior Marketing Manager

    We appreciate your wonderful review more than we can say! We are so glad you've stuck with us and we are proud to have you as part of the USA Truck family.

  3. 1.0
    Former Employee, more than 1 year

    USA Truck does not care about Homeless Combat Veteran

    Oct 26, 2015 - Dedicated Driver for Staples in Terre Haute, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only pro was I was unemployed for almost 3yrs because Hostess Brands did not have to prove miles driven. USA Truck said they would put me on a refresher sense I did not touch a truck in 3yrs. My refresher trainer knew I was a combat veteran that was homeless and he went out of his way to help me in every way that he could. I consider him a great friend and brother.

    Cons

    This is the deal it is long but please read. Just to let you know I suffer from flashbacks (PTSD) form combat. USA Truck knows of this for I did not hide it. I was put on as a dedicated driver for Staples. On OCTOBER 21st. USA Truck said I was fired. They told me to drive the truck and trailer to E. St. Louis drop yard. The deal was they said I did not report an accident from June. Safety called me about a week earlier and asked me what happened in a roundabout 6mo ago in June. I told safety I really could not remember that much due the length in time. I do remember going thru a roundabout and I drove over the curb a lil bit and part of the concrete. I got out of truck and there was no damage. I drove to safe place to call it in but at that moment a cop car got behind me. The cop said he checked the area and saw no damage. He did take my statement. When he was done the cop said don't worry about it for there was no damage at all. He did not give me a ticket or a statement report. So when the officer told me not to worry about it I went on to my next stops to finish the run. 6mo later USA got a report and a claim to fix whatever damage they said they had at the malls roundabout. Remember I suffer from flashbacks (PTSD). When safety called me about it I told them what I knew and told USA Truck the officer told me not to worry about it because there was no damage. Safety said I was not fired but I would have to go to Terminal to talk with someone in safety. On October 21st USA Truck called me to tell me I was terminated. I could not believe what I was hearing. I called Safety and they said they would have Pow wow to discuss my issue and may overturn the termination. I told them I was stressed heavenly due to the fact I was a homeless combat veteran. Safety told me to drop the trailer in the drop yard and go to the VA to talk with my PTSD doctor. Safety even said hold tight till we get back with you. I told safety no problem. I went to the VA and I talked with my PTSD doctor and he said it might be good for myself being to be with other veterans this night. I hung out the rest the evening. The next morning I went to where I parked my tractor to get my medicine for PTSD, I drove around looking for it and the tractor was gone. I called every number I had to USA Truck. No one would respond to me. Finally a buddy gave me the CEO's number. I called him and explained what has transpired the day before. He told me he would check into the situation and would give me a call back when he had some information. He gave me a call back about 3hrs after I talked with him. He said he was sorry but I was fired. I was livid, I told him the company lied to me by saying "hang tight till we get back with you." I even told him I was not trying to hide anything. All belongings were in that truck due to fact I am a homeless veteran. I also told him I was just doing what the officer advised me to do. I was the #1 comment getter for the Staples account. He did not care. So here I am a homeless veteran without any of my belongings. I can not believe the company would lie to me and treat a veteran this way. The company says they pried themselves for their veteran staffing. If that was true they would offer a counseling/retraining program especially for a homeless veteran.

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    6 people found this review helpful
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