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USA Truck OTR Truck Driver Reviews

Updated Jul 6, 2021

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Found 6 of over 193 reviews

4.6
90%
Recommend to a Friend
97%
Approve of CEO
USA Truck President and CEO James Reed  (no image)
James Reed
2 Ratings

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  1. 5.0
    Current Employee

    Need drivers for otr great benifits

    Jul 6, 2021 - OTR Truck Driver in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Up to 70cpm and great benefits

    Cons

    Have to be on the road for 2 plus weeks

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    USA Truck Response

    Thank you for taking the time to leave us a review. We appreciate it!

  2. 2.0
    Former Employee, less than 1 year

    Unprofessional

    Aug 19, 2019 - OTR Truck Driver in Midwest, WY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Just another truck company to pay the bills

    Cons

    Too much road time not enough home time

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    USA Truck Response

    Senior Marketing Manager

    We appreciate you taking the time to leave your feedback. Driver satisfaction is our top priority, so we regret that you had a negative experience. Please let us know if there is anything we could do to make this right. Feel free to contact us directly at DriverRelations@usa-truck.com, call 800-684-5832, or text 479-471-6623.

  3. 4.0
    Current Employee

    Good company to drive for.

    Jul 3, 2019 - OTR Truck Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Always get miles. Dispatch keeps you informed.

    Cons

    Struggles getting home on time. Sadly no matter who drive for that seems to be an issue.

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    USA Truck Response

    Senior Marketing Manager

    Thanks so much for the great review! We appreciate your feedback. Glad you're part of the USA Truck team.

  4. 1.0
    Current Employee, more than 5 years

    OTR Truck Driver

    Jan 4, 2017 - OTR Truck Driver in Van Buren, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good loads, keep busy and weekly pay

    Cons

    Driver managers do not have your back. ALWAYS trying not to pay you for things like breakdown pay, detention pay, additional stops pay, etc. I have been with the company for almost 6 mos and they have never given me a bonus or raise. I have been on time nearly 98% of the time. The weekend dispatch is culeless about what is going on with trucking. The shop takes forever to work on your truck and they have no idea you are needing it to get back to work. USA Truck has very bad communication skills.

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    2 people found this review helpful
  5. 5.0
    Former Employee, more than 3 years

    Tipp City OH USA Truck

    Feb 29, 2016 - OTR Truck Driver in Rocky River, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    USA TRUCK Tip City OH

    Cons

    Switching and learning is part of our life USA Truck Tip city

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  6. 1.0
    Current Employee, more than 1 year

    One of the worst paying companies I've ever worked in my 18 years

    Aug 2, 2018 - OTR Truck Driver in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can wash and dry your clothes for free at all of their terminals . In which their are only 3 in the nation.

    Cons

    Worst pay! Do not be deceived by these reviews giving the hype that all is good here. Trust me the turn over is high! I made 35k last year at 43cpm stayed out months at a time. They also have cameras in their trucks that face the driver. I do not recommended this company. I will be writing more detail reviews and a upload of my pay stubs in the future whether employed or unemployed here. I also have good recommendations for students and experienced looking for good paying companies. Why am i still here? Well because job hopping is no good either when you're trying to find a good stable company. The job is not stressful! You will find that the lack of pay causes the stress. Also they will put you through various fleet managers in attempt to give the perception they are trying to match you however do not be deceived by this trick in giving you the best experience as a driver. The name of their game is kick the can down the road. I'm sure the recruiters have offered you a big bonus to sign on to #USATRUCK right? Well expect that to be absorbed by your downtime from breakdowns and being poorly managed. Yes, they will do all in their effort to make as if it is your performance that is causing your woes. Do not be deceived. Women lie men lie but numbers don't lie! There is a driver shortage in this industry not because of the shortage of people looking for jobs. There is a shortage in pay!

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    6 people found this review helpful
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