USA Truck Reviews
Updated May 18, 2022
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Found 194 of over 204 reviews
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Recommend to a Friend
Approve of CEO
James Reed
47 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "Was never sure about upper management, their honesty and truthful communication towards their employees." (in 5 reviews)
- "I'm sure the recruiters have offered you a big bonus to sign on to #USATRUCK right?" (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Pay is great that’s it
Cons
Home time is cool stores sometimes sucks
We appreciate you taking the time to leave us a review!
- Former Employee, less than 1 year★★★★★
Pros
Good benefits, nice collegues, Good area
Cons
Very toxic work enivornment and micro managed
Continue readingUSA Truck Response
Thank you for taking the time to share your feedback. Our pledge to driver satisfaction is the motivation behind everything we do, so we regret that you had a negative experience. We would be happy to discuss your specific situation offline. Feel free to contact us directly at DriverRelations@usa-truck.com or 800-643-2530.
- Current Employee, more than 1 year★★★★★
Pros
Other mechanics are friendly and easy to get along with, tool trucks come every week, only have to wait 90 days for paid vacation to kick in after hire
Cons
Low pay, about $10/hr below market average for skilled diesel mechanics, hard work is unappreciated, you get offered different position than what you apply for
Continue readingUSA Truck Response
We appreciate you taking the time to leave your feedback. Please let us know if there is any way we can help.
- Former Employee, more than 5 years★★★★★
Pros
Steady paycheck, starting to embrace remote work
Cons
Managment, dishonesty, unequal treatement of emplyees.
Continue readingUSA Truck Response
Thank you for taking the time to leave your feedback. We take your comments to heart as we are always looking for ways to improve.
- Former Employee, more than 1 year★★★★★
Pros
Good leadership Great in office hours Good work/home life balance
Cons
Communication Employees seem to blame one another with no help from higher ups to fix
USA Truck Response
Thank you so much for taking the time to leave your feedback. We appreciate your input!
- Former Employee★★★★★
Pros
Friendly Coworkers and Drivers Corporate office has nicely renovated facilities Company does strive for better driver retention and efficiency across the board.
Cons
Long hours overloaded with work/responsibilities stressful work (but the industry itself is stressful) Inadequate training
Continue readingUSA Truck Response
We appreciate you taking the time to leave your experience. Comments like these enable us to build stronger experiences for our team in the future, so we thank you for your honest feedback.
- Current Employee★★★★★
Pros
Good pay, 401k is awesome with first 4% match w/ 11.5% return and fully vested at 2 years, lots of other good benefits, I’m paid 25$ a hour and I just became a local trainer averaging $30 an hour with a $50 a day trainer pay. This includes quarterly trainer bonus. I’m also in a new Kenworth sleeper. Anytime I have something going on they are very understanding on me taking care of my personal business by taking off and they dont make you run in unsafe conditions
Cons
Lack of available trailers but they pay OTR well to trailer hunt so it balances out. All 58 & 59 series trailers are hit or miss on good quality. Do a very good pretrip and post trip.
Continue readingUSA Truck Response
Thank you so much for your kind words! We appreciate you taking the time to leave your feedback.
- Former Employee★★★★★
Pros
It's a job that helps pay the bills
Cons
very serious atmosphere to work in
USA Truck Response
We appreciate you taking the time to leave your feedback. Please let us know if there is any way we can help.
- Former Employee★★★★★
Pros
It is a good place to get into the transportation industry. There were a lot of good co-workers and my direct boss was one of the best I have worked for.
Cons
It seemed like sometimes different departments had different goals that didn't align with each other, which resulted in feedback or direction that went against what directive we were given previously.
USA Truck Response
We really appreciate you taking the time to leave us your feedback!
- Current Employee, more than 1 year★★★★★
Pros
Work From Home Friendly Management They Try To Take Care Of Employees Good Opportunities To Move Up
Cons
Customer Service Is Stressful, Having To Deal With Angry Drivers Or Customers Least Respected Department High Turn Over In Department, Causing Higher Workload (I personally am not interested in logistics any longer, so some of these cons may not be as big of a deal to some people)
USA Truck Response
We appreciate you taking the time to leave your feedback. Please let us know if there is any way we can help.
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USA Truck Reviews FAQs
USA Truck has an overall rating of 3.2 out of 5, based on over 204 reviews left anonymously by employees. 59% of employees would recommend working at USA Truck to a friend and 52% have a positive outlook for the business. This rating has improved by 10% over the last 12 months.
59% of USA Truck employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated USA Truck 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at USA Truck to be culture, benefits, career development and the cons to be senior leadership, workplace, management.
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