USA Truck Reviews
Updated Oct 14, 2019
Found 153 reviews
"My dispatcher keeps me booked up with loads as long as I have hours" (in 12 reviews)
"The people you work with on a daily basis are great people" (in 5 reviews)
"Too much road time not enough home time" (in 12 reviews)
"Some driver managers don't really care" (in 8 reviews)
- Featured ReviewHelpful (1)
"Dedicated Driver"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at USA Truck full-time for more than 3 years
Pros
Driver Managers, Company Loyalty, Respect For Drivers
Cons
Need faster response time for authorization on repairs.
Advice to Management
Keep on doing what you are doing. Great job.
USA Truck2018-12-17 "Good job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at USA Truck full-time for more than a year
Pros
Great people and solid growth
Cons
Need substantial raises for certain positions
USA Truck2019-09-23USA Truck Response
September 25, 2019 – Senior Marketing Manager
Thanks so much for this stellar review! We appreciate you sharing your experiences with us.
"Good company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at USA Truck full-time for more than a year
Pros
Good people, care about employees
Cons
Long hours, can be stressful
USA Truck2019-09-26USA Truck Response
September 30, 2019 – Senior Marketing Manager
Thank you for sharing your experiences with us! We appreciate you taking a moment to leave us your review.
"Ok for a starter company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at USA Truck full-time for less than a year
Pros
You get experience XM radio
Cons
A lot of breakdowns Horrible equipment
Advice to Management
You should do mental evaluation on your trainers before you someone in the truck with someone
USA Truck2019-09-18USA Truck Response
September 25, 2019 – Senior Marketing Manager
Thank you for your review. Your feedback is important to us!
"Unprofessional"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at USA Truck full-time for less than a year
Pros
Just another truck company to pay the bills
Cons
Too much road time not enough home time
USA Truck2019-08-20USA Truck Response
August 22, 2019 – Senior Marketing Manager
We appreciate you taking the time to leave your feedback. Driver satisfaction is our top priority, so we regret that you had a negative experience. Please let us know if there is anything we could do to make this right. Feel free to contact us directly at DriverRelations@usa-truck.com, call 800-684-5832, or text 479-471-6623.
Show Less"Not a good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at USA Truck full-time for more than 8 years
Pros
Some good people are employed there
Cons
Very stressful, always someone looking over your shoulder, bad pay, no raises even if you are one of the top employees. The upper management likes to tell everyone how great the culture is when everyone in operations feels like a slave.
USA Truck2019-07-18USA Truck Response
July 22, 2019 – Senior Marketing Manager
Thank you for taking the time to share your feedback. Our team has made a renewed pledge to driver satisfaction and we sincerely regret that you were not satisfied with your experience. We would be happy to discuss your specific situation offline. Feel free to contact us directly at DriverRelations@usa-truck.com, call 800-684-5832, or text 479-471-6623.
Show Less"Good company to drive for."
StarStarStarStarStarI have been working at USA Truck full-time
Pros
Always get miles. Dispatch keeps you informed.
Cons
Struggles getting home on time. Sadly no matter who drive for that seems to be an issue.
USA Truck2019-07-03USA Truck Response
July 5, 2019 – Senior Marketing Manager
Thanks so much for the great review! We appreciate your feedback. Glad you're part of the USA Truck team.
"No more spying on drivers with cameras"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at USA Truck full-time for more than a year
Pros
Flatbed division Mileage Many terminal locations
Cons
Camera inside cab Unresponsive to telephone calls or Qualcomm messages Driving manager overload Cameras in cab
Advice to Management
Consider safety AND productivity Not all drivers need the same sense of “babysitting .” So cameras inside the cab seemed unnecessary Ensure what is good for the goose is good for the whole flock; if there are rules ensure everyone follows them and is reprimanded in whatever way is appropriate for said violation. Consider driver’s opinions new and veterans
USA Truck2019-06-22USA Truck Response
June 26, 2019 – Senior Marketing Manager
Thank you for taking the time to share your feedback. Our renewed pledge to driver satisfaction is the motivation behind everything we do, so we regret that you had a negative experience. We would be happy to discuss your specific situation offline. Feel free to contact us directly at DriverRelations@usa-truck.com, call 800-684-5832, or text 479-471-6623.
Show Less"Leadership is Overpaid and Unproductive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI have been working at USA Truck full-time for more than 10 years
Pros
Frontline employees operate like family.
Cons
Middle management is unproductive and scared of talented up & coming individuals.
Advice to Management
Terminate every mid level manager you have on the operations floor and a couple executives. Insanity is repeating the same behavior over and over and expecting a different result.
USA Truck2019-06-13USA Truck Response
June 17, 2019 – Senior Marketing Manager
We appreciate you taking the time to leave your feedback. Reviews like yours are essential to building better experiences for our drivers in the future, and we take comments like these very seriously when looking for ways to improve.
USA Truck Response
December 19, 2018 – Senior Marketing Manager
We appreciate your wonderful review more than we can say! We are so glad you've stuck with us and we are proud to have you as part of the USA Truck family.