USA Truck Reviews

Cons

They took me across the country when I requested home time. You got your time off, but sometimes it took a while.

Cons

Hugh executive turn over affects each employee. A lot of drama.

Cons

I had a great time working

Cons

Company has many frustrating people to work with who are opposed to change, retaliatory, and in key strategic and influential positions.

Cons

Too many to list now

Cons

Not a team trucking company, most runs are short solo under 400 miles. 1 out of 3 trailers your stopping at ta for repairs

Cons

Continuous change of leadership results in layoffs or job eliminations

Cons

Management is terrible. They do not listen to their employees or take into consideration the opinions of those who are "in the trenches." The majority of their problems could be fixed by talking to their employees and putting in place some of their solutions to everyday problems. There have been multiple management "regimes," which is exhausting. Each one with its own set of rules designed to "improve morale & service." These changes have become so routine that the employees commonly refer to them as "the book of the month club." None of these "regimes" seem to fix anything, ever. It's pretty obvious to everyone under a certain pay grade why this company couldn't make money if it was thrown at them. Don't expect a pay raise at all, ever. Oh yeah, and the insurance is horrible.

Cons

DMs and Dispatchers should have a minimum of 1 year experience as a OTR. They don't have a clue to what it is like to be an OTR. They give you loads with unreasonable deadlines and want you to have log violations like we are robots or slaves. There needs to be a revamping of organization training for the DMs & Dispatchers. Someone needs to create a virtual reality simulation for the DMs and Dispatchers to experience life on the road as a OTR. They also need some Customer Service training to increase driver loyalty. We are their customers. Some of the Dispatchers act like we are slaves. This is why there is such a high CHURN rate in the trucking industry with OTRs. My pay does not match my experience as a OTR. New hires are coming in at my current rate of pay, that is just wrong.

Cons

I interviewed with five different people at corporate before being given my job offer. I made it very clear during my interviews that I was not a "rubber stamp" man, and that I was not interested in doing things the way they were always done. I was told that a new perspective was what the company was looking for, and that they wanted someone with new ideas. It took about two months to realize that a "rubber stamp man" was *exactly* what they wanted. My unwillingness to conform ultimately ended up in my removal for the company under trumped-up charges. The HR department management lied to me about how things would be handled. My boss (Director-level) was the most uncommunicative, unsupportive, un-encouraging person I've ever worked for. My team and I received virtually no support at the corporate level for the things we were tasked to do, so all of our accomplishments were achieved *in spite* of the company, not because of it. I relocated my family away from all of our friends and loved ones because we thought that USA Truck was going to be a good opportunity, and it ended up being one of the worst mistakes we ever made. With the exception of the people on my team and a select few others, USA Truck is the worst professional experience I've ever encountered.