USA Truck Reviews | Glassdoor

USA Truck Reviews

Updated September 28, 2018
135 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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James Reed
12 Ratings

135 Employee Reviews

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Pros
  • "The people you work with on a daily basis are great people" (in 4 reviews)

  • "They hire new drivers with no experience" (in 3 reviews)

Cons
  • "They took me across the country when I requested home time" (in 11 reviews)

  • "Keep a close eye out for pay perks, like weekend pay and detention pay, etc" (in 4 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Customer Service Representative in Van Buren, AR
    Current Employee - Customer Service Representative in Van Buren, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USA Truck full-time (More than a year)

    Pros

    Great company and wonderful pl

    Cons

    None I love this company

    Advice to Management

    Keep helping people grow an USA will win

    USA Truck Response

    Oct 10, 2018 – Senior Marketing Manager

    Thank you so much for your kind words! We appreciate you taking the time to leave your feedback.


  2. "Logistics Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USA Truck full-time (More than 3 years)

    Pros

    Good pay, nice building, good coworkers, executives including the CEO are down to earth and know each office employee by name no matter your job title.

    Cons

    High pressure to exceed expectations.

  3. Helpful (1)

    "Recruiter"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great Leadership. Definitely headed in the right direction.

    Cons

    Some of the history is not the greatest, but they are overcoming it.


  4. Helpful (1)

    "Awesome Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USA Truck full-time (More than 10 years)

    Pros

    Awesome company to work for! Willing to invest in their people for career paths.

    Cons

    Culture is still evolving but a great improvement over years past.


  5. Helpful (1)

    "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSM in Atlanta, GA
    Current Employee - RSM in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at USA Truck full-time (More than 8 years)

    Pros

    Great Company to work for

    Cons

    Is that we don’t have a shop on site in Atlanta

    Advice to Management

    Great Job over the last 9 years I’ve seen this Company get better and Better


  6. Helpful (1)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Van Buren, AR
    Current Employee - Anonymous Employee in Van Buren, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USA Truck full-time (More than 5 years)

    Pros

    Strong Core Values
    Excited and Motivating Leadership Team
    Promotes From Within
    Casual Dress-Code
    Competitive Benefits
    401K Match

    Cons

    Could use a more standardized or comprehensive training program for new and current employees through all departments.


  7. Helpful (1)

    "USA is Back!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Executive in Phila, PA
    Current Employee - National Account Executive in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USA Truck full-time (Less than a year)

    Pros

    Reinventing culture here from Top to Bottom. Fun place to work. Great people, engaged and ready to succeed together.

    Cons

    Still evolving so some who aren’t outgoing or willing to jump in may find their way more difficult.

    Advice to Management

    Keep the focus on the customer as well as the driver. Each is critical to our success

  8. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USA Truck full-time

    Pros

    Great company- excellent work environment

    Cons

    None - I’ve been very pleased


  9. "Company is truly focused on getting better and are focused on success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USA Truck full-time (More than 3 years)

    Pros

    Strong upper management, accessible and open to new ideas, will promote from within.

    Great lease program with lots of affordable choice

    Cons

    not enough automatics, but maintenance is working to add more.

    Advice to Management

    Continue to listen to drivers and seek their advice


  10. Helpful (1)

    "One of the worst paying companies I've ever worked in my 18 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Truck Driver in Atlanta, GA
    Current Employee - OTR Truck Driver in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at USA Truck full-time (More than a year)

    Pros

    You can wash and dry your clothes for free at all of their terminals . In which their are only 3 in the nation.

    Cons

    Worst pay! Do not be deceived by these reviews giving the hype that all is good here. Trust me the turn over is high! I made 35k last year at 43cpm stayed out months at a time. They also have cameras in their trucks that face the driver. I do not recommended this company. I will be writing more detail reviews and a upload of my pay stubs in the future whether employed or unemployed here. I also have good recommendations for students and experienced looking for good paying companies. Why am i still here? Well because job hopping is no good either when you're trying to find a good stable company. The job is not stressful! You will find that the lack of pay causes the stress. Also they will put you through various fleet managers in attempt to give the perception they are trying to match you however do not be deceived by this trick in giving you the best experience as a driver. The name of their game is kick the can down the road. I'm sure the recruiters have offered you a big bonus to sign on to #USATRUCK right? Well expect that to be absorbed by your downtime from breakdowns and being poorly managed. Yes, they will do all in their effort to make as if it is your performance that is causing your woes. Do not be deceived. Women lie men lie but numbers don't lie! There is a driver shortage in this industry not because of the shortage of people looking for jobs. There is a shortage in pay!

    Advice to Management

    You better start paying your drivers what they deserve and stop having your recruiters tell lies about the pay here


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