USA Truck Reviews | Glassdoor

USA Truck Reviews

Updated November 12, 2017
112 reviews

Filter

Filter

Full-timePart-time

2.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Randy Rogers
10 Ratings

112 Employee Reviews

Sort: PopularRatingDate

Pros
  • Decent miles depending on ur dm (in 4 reviews)

  • I stayed on with USA for 2 years, which is one year after my contract was up for driving school (in 3 reviews)

Cons
  • They took me across the country when I requested home time (in 11 reviews)

  • Some driver managers don't really care (in 7 reviews)

More Pros and Cons

  1. "Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They have a high-energy atmosphere and employees have positive attitudes.

    Cons

    Sometimes the stress level is pretty high, so you will need to be able to adjust to problems that come up.


  2. "Truck driver at USA."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Driver
    Former Employee - OTR Driver
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at USA Truck full-time (Less than a year)

    Pros

    They hire new drivers with no experience. Dispatch curtious, friendly and professional and will do what they can to help their more valued drivers.

    Cons

    Problem with USA is not the people or the staff. It's their upper management all the way up to their CEO. Being a company driver, you will come to find out everyone there is following a set of rules set by the upper management or face termination. They"'ll continuously make their driver run 100 to 300 mile short hauls for entire week. When shut down at a truck stop, off duty, they will make you drop and hook, while off duty and sleeping. Excessive micro management. The company will never approve or give their drivers a 34 hour reset, never. 3 hours coming back the next day after a 10, they will still run you. Just about every live load, I had a bad pick up number and long wait times to get a new one from the account managers.

    Advice to Management

    Yeah change how you conduct daily operations, top all the way down to the drivers.

  3. "Low class.don't team here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USA Truck full-time

    Pros

    None .can't think of 1

    Cons

    300 mile loads for team's

    Advice to Management

    Jump


  4. "First OTR Driving Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Truck Driver
    Former Employee - Truck Driver

    I worked at USA Truck full-time

    Pros

    Not a bad company to start with. They paid for Truck Driving School.

    Cons

    They took me across the country when I requested home time. You got your time off, but sometimes it took a while.


  5. "Drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Sales
    Current Employee - Logistics Sales
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at USA Truck full-time (More than a year)

    Pros

    Nothing at this moment is positive

    Cons

    No understanding of brokerage industry and with no desire to develop relationships with carriers to get competitive pricing.
    Management changes causing total disorganization.

    Advice to Management

    Develop relationships with carriers so freight sales teams can land contracts and know that assets will be available to move the freight. Losing many customers because we are not able to provide accurate quotes and honor pricing due to not having assets in the area.


  6. "Awful,awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at USA Truck full-time (Less than a year)

    Pros

    Got to leave early.Didn't work weekends.

    Cons

    Bullying by supervisor and 1 employee that has been there years,who wishes she was a manager.Benefits are crap,no direction,no process,training,and professinalism.Let go of people and instead of fixing the problem,just hire more.Worst place to work at and will be out of business by making decisions with no thought.

    Advice to Management

    Get it together,run the bullies,and listen to the actual workers.Had to give a star,but not even worth it.Mine didn't have a clue of what they were doing.


  7. Helpful (5)

    "New Execs taking the company down. Don't work for IT."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Services in Van Buren, AR
    Current Employee - Information Services in Van Buren, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at USA Truck full-time (More than 3 years)

    Pros

    Some of the people you work with are wonderful!

    Cons

    Executive management does not seem to care. The basic IT functions are ignored, the accuracy of data is not important... Department heads like to skew results to show positive results, even though it's a lie. Seems like people above them are okay with it!

    Advice to Management

    Get your head out of the sand, get control of the multitudes of middle managers. Practice what you preach. Give honest feedback to the employees, *GET* honest feedback from your peers!

  8. Helpful (2)

    "Horrible Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Fort Smith, AR
    Current Employee - Dispatcher in Fort Smith, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at USA Truck full-time (More than a year)

    Pros

    Full Time Employment. Paychecks don't bounce.

    Cons

    No recognition for extra work or effort. Management makes no effort to get to know team. Little to no room for advancement.

    Advice to Management

    Listen to your employees!


  9. Helpful (2)

    "Too much turn over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at USA Truck full-time

    Pros

    Good place to get experience.

    Cons

    Hugh executive turn over affects each employee. A lot of drama.


  10. "Driver"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USA Truck full-time

    Pros

    Good pay, good hometime, good trucks, good managers

    Cons

    I had a great time working


Showing 112 of 114 reviews
Reset Filters