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    USA Truck Reviews

    Updated September 28, 2018
    135 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    James Reed
    12 Ratings

    135 Employee Reviews

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    Pros

    • "The people you work with on a daily basis are great people" (in 4 reviews)

    • "They hire new drivers with no experience" (in 3 reviews)

    Cons

    • "They took me across the country when I requested home time" (in 11 reviews)

    • "Keep a close eye out for pay perks, like weekend pay and detention pay, etc" (in 4 reviews)

    More Pros and Cons

    1. "Customer service"

      StarStarStarStarStar
      • Career Opportunities
      Current Employee - Customer Service Representative in Van Buren, AR
      Current Employee - Customer Service Representative in Van Buren, AR
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at USA Truck full-time (More than a year)

      Pros

      Great company and wonderful pl

      Cons

      None I love this company

      Advice to Management

      Keep helping people grow an USA will win

      USA Truck Response

      Oct 10, 2018 – Senior Marketing Manager

      Thank you so much for your kind words! We appreciate you taking the time to leave your feedback.

    2. "Logistics Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at USA Truck full-time (More than 3 years)

      Pros

      Good pay, nice building, good coworkers, executives including the CEO are down to earth and know each office employee by name no matter your job title.

      Cons

      High pressure to exceed expectations.

      3. Join the USA Truck team
      See Our Latest Jobs

    3. Helpful (1)

      "Recruiter"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Approves of CEO

      Pros

      Great Leadership. Definitely headed in the right direction.

      Cons

      Some of the history is not the greatest, but they are overcoming it.

    4. Helpful (1)

      "Awesome Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director
      Current Employee - Director
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at USA Truck full-time (More than 10 years)

      Pros

      Awesome company to work for! Willing to invest in their people for career paths.

      Cons

      Culture is still evolving but a great improvement over years past.

    5. Helpful (1)

      "Great Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - RSM in Atlanta, GA
      Current Employee - RSM in Atlanta, GA
      Recommends
      Positive Outlook

      I have been working at USA Truck full-time (More than 8 years)

      Pros

      Great Company to work for

      Cons

      Is that we don’t have a shop on site in Atlanta

      Advice to Management

      Great Job over the last 9 years I’ve seen this Company get better and Better

    6. Helpful (1)

      "Finance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Van Buren, AR
      Current Employee - Anonymous Employee in Van Buren, AR
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at USA Truck full-time (More than 5 years)

      Pros

      Strong Core Values
      Excited and Motivating Leadership Team
      Promotes From Within
      Casual Dress-Code
      Competitive Benefits
      401K Match

      Cons

      Could use a more standardized or comprehensive training program for new and current employees through all departments.

    7. Helpful (1)

      "USA is Back!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - National Account Executive in Phila, PA
      Current Employee - National Account Executive in Phila, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at USA Truck full-time (Less than a year)

      Pros

      Reinventing culture here from Top to Bottom. Fun place to work. Great people, engaged and ready to succeed together.

      Cons

      Still evolving so some who aren’t outgoing or willing to jump in may find their way more difficult.

      Advice to Management

      Keep the focus on the customer as well as the driver. Each is critical to our success

    8. Helpful (1)

      "Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at USA Truck full-time

      Pros

      Great company- excellent work environment

      Cons

      None - I’ve been very pleased

    9. "Company is truly focused on getting better and are focused on success"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at USA Truck full-time (More than 3 years)

      Pros

      Strong upper management, accessible and open to new ideas, will promote from within.

      Great lease program with lots of affordable choice

      Cons

      not enough automatics, but maintenance is working to add more.

      Advice to Management

      Continue to listen to drivers and seek their advice

    10. Helpful (1)

      "One of the worst paying companies I've ever worked in my 18 years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Current Employee - OTR Truck Driver in Atlanta, GA
      Current Employee - OTR Truck Driver in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at USA Truck full-time (More than a year)

      Pros

      You can wash and dry your clothes for free at all of their terminals . In which their are only 3 in the nation.

      Cons

      Worst pay! Do not be deceived by these reviews giving the hype that all is good here. Trust me the turn over is high! I made 35k last year at 43cpm stayed out months at a time. They also have cameras in their trucks that face the driver. I do not recommended this company. I will be writing more detail reviews and a upload of my pay stubs in the future whether employed or unemployed here. I also have good recommendations for students and experienced looking for good paying companies. Why am i still here? Well because job hopping is no good either when you're trying to find a good stable company. The job is not stressful! You will find that the lack of pay causes the stress. Also they will put you through various fleet managers in attempt to give the perception they are trying to match you however do not be deceived by this trick in giving you the best experience as a driver. The name of their game is kick the can down the road. I'm sure the recruiters have offered you a big bonus to sign on to #USATRUCK right? Well expect that to be absorbed by your downtime from breakdowns and being poorly managed. Yes, they will do all in their effort to make as if it is your performance that is causing your woes. Do not be deceived. Women lie men lie but numbers don't lie! There is a driver shortage in this industry not because of the shortage of people looking for jobs. There is a shortage in pay!

      Advice to Management

      You better start paying your drivers what they deserve and stop having your recruiters tell lies about the pay here

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